Senior sales advisor Work, Jobs in Bracknell (with Salaries)

Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Senior Domain Advisor - Defence Intelligence
Systematic —Farnborough
- Call to connect
- Sales
- Military
- Windows
- Employee discount
Senior Sales Negotiator
Connells Group —Camberley
- Full-time
- Sales
- Microsoft Office
- IT
Quick apply
9d
Senior Sales Executive (Hospitality Groups)
Bridebook —London
- £45,000 a year
- Hybrid work
- Hospitality
- Annual leave
10d
Europe Advisor Relations
Lenovo —Farnborough
- Full-time
- Business development
- Negotiation
- Free parking
- Life insurance
Showroom Sales Manager
Bathroom Showroom —Camberley
- Full-time
- Sales
- CAD
- Annual leave
- Employee assistance programme
14d
Senior Manager, Strategy Consulting EMEA
Profitero —Wokingham
- Full-time
- Hybrid work
- Microsoft Excel
- Mentoring
- Flexible schedule
- Referral programme
Quick apply
Solutions Advisor - CPG
Blue Yonder —Bracknell
- Full-time
- Sales
- Engineering
- System design
Senior Retail Sales Advisor
Brewers Decorator Centres —West London
- Customer service
- Communication skills
- Employee assistance programme
1d
Senior Gift Advisor
Between the Lines Ltd —Newbury
- £13.35 an hour
- Part-time
- Sales
- Merchandising
- In-person
- Store discount
- Annual leave
Quick apply
Senior Parts Advisor
Snows Group —Basingstoke
- £27,000 - £36,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
Jr. Sales Engineer
Sangoma —Wokingham
- £30,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Travel
Quick apply
Senior Land Manager
Environment Bank —Reading
- £45,000 - £55,000 a year
- Full-time
- Remote
- Computer literacy
- Data analysis skills
- Travel
- Annual leave
Quick apply
Head of Installed Base - Europe West
IFS —Staines-upon-Thames
- Full-time
- Sales
- English
- Bachelor's degree
Quick apply
Director, Strategy Consulting EMEA
Profitero —Wokingham
- Full-time
- Hybrid work
- Microsoft Excel
- Mentoring
- Flexible schedule
- Referral programme
Quick apply
Hospitality Sales Advisor (Maternity Cover)
Porta Romana —Farnham
- From £26,436 a year
- Temporary
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
23h
Property Transaction Officer
A2Dominion Group —Ealing
- £35,860 - £37,746 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee discount
Senior Marketer, ETF Marketing
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Spanish
- English
- Project management
- Annual leave
- Life insurance
Client Manager
Lenovo —Farnborough
- Sales
- English
- Bachelor's degree
Business Development Director
Fujitsu —Basingstoke
- Full-time
- Business development
- Travel
- Negotiation
- Annual leave
- Employee assistance programme

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Assistant Customer Service Manager

Return on Investment Ltd -
Walton-on-Thames

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year

Benefits

Annual leave
Company pension
Private medical insurance
Gym membership
Car scheme

Qualifications

Customer service
Analysis skills
Communication skills

Full job description

Assistant Customer Service Manager

Location: Walton on Thames, Surrey
Job Type: Full time, Permanent
Working Hours: Standard business weekday hours, hybrid working with 3 days in the office and 2 days remote
Salary: £40,000 - £45,000

About Us

At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen.

As we continue to grow, we're looking for an Assistant Customer Service Manager to help deliver a high performing, customer focused customer service operation. This is an exciting opportunity to play a key role in shaping customer experiences, supporting operational excellence and driving continuous improvement across a complex service environment.

The Role

We’re looking for a confident and collaborative Assistant Customer Service Manager to join our team. Reporting to the wider Customer Service leadership team, you will own the delivery of a consistent, compliant and high quality customer experience while working closely with operational teams, dealer partners and key stakeholders across the business.

This role combines operational performance management, complex case resolution, stakeholder engagement and continuous improvement. You’ll lead on high risk customer cases, legal and regulatory compliance, develop team capability and use insight to drive service enhancements that improve both customer outcomes and operational performance.

Key Responsibilities

Own the performance and effectiveness of the customer contact operation, ensuring excellent customer outcomes across all service channels.
Monitor service performance, customer satisfaction and complaints metrics, identifying opportunities for continuous improvement.
Provide leadership, coaching and direction to Senior Customer Service Advisors.
Manage complex customer cases, including vehicle rejections, Consumer Rights Act cases and other escalated issues.
Act as a key point of contact for dealer network escalations, disputes and customer concerns.
Deliver best in class customer service response to major incidents, ensuring clear communication and effective resolution.
Analyse customer feedback, complaints and performance data to identify trends and drive service improvements.
Produce insight and reporting to support decision making and highlight risks and opportunities.

What We’re Looking For

We’re looking for a proactive and customer focused professional who enjoys solving complex challenges, building strong relationships and driving continuous improvement. If you thrive in a fast paced environment and are passionate about delivering exceptional customer experiences, we'd love to hear from you.

Key Skills & Experience

Experience working within a customer service, customer experience or contact centre environment.
Experience managing complex customer cases, complaints and escalations.
Understanding of the Consumer Rights Act and its application within customer case handling.
Strong stakeholder management and communication skills.
Strong analytical and problem solving skills.
Experience coaching, developing or supporting team members.
Experience working with dealer networks or vehicle rejection cases would be advantageous.

Why Join Us?

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

A £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
Access to education bursaries to learn new skills.
A day off and a voucher to get yourself something nice on your birthday.
Company pension.
Healthcare plans including private medical insurance and dental cover.
22 days annual leave rising to 30 with length of service.
Subsidised car purchase schemes available.

How to Apply

If you're interested in joining us as an Assistant Customer Service Manager, apply today.

We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.

Quick apply

Refine Your Search

senior sales advisor jobs in bracknell

Assistant Customer Service Manager

Senior Domain Advisor - Defence Intelligence

Senior Sales Negotiator

Senior Sales Executive (Hospitality Groups)

Europe Advisor Relations

Showroom Sales Manager

Senior Manager, Strategy Consulting EMEA

Solutions Advisor - CPG

Senior Retail Sales Advisor

Senior Gift Advisor

Senior Parts Advisor

Jr. Sales Engineer

Senior Land Manager

Head of Installed Base - Europe West

Director, Strategy Consulting EMEA

Hospitality Sales Advisor (Maternity Cover)

Property Transaction Officer

Senior Marketer, ETF Marketing

Client Manager

Business Development Director

I want to receive the latest job alerts for senior sales advisor in bracknell

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