Customer services officer Work, Jobs in Bradford, Wyk (with Salaries)

Retirement Housing Officer
Incommunities —Bradford
- £27,626 - £29,405 a year
- Full-time
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Overnights Customer Service Advisor
HSBC Global Services Limited —Leeds
- £2,300 a week
- Weekend availability
- Hybrid work
- In-person
- Annual leave
- Work from home
18h
HR and Staff Wellbeing Officer
Star Academies —Bradford
- £31,537 - £34,434 a year
- Call to connect
- Administrative experience
- Organisational skills
- School
1d
Administrator (Compliance Officer)
Justteachers —Skipton
- £26,600 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
3d
Customer Service Adviser (Housing - telephone based)
Connect Housing Association Ltd. —Dewsbury
- £15,123 - £30,660 a year
- Part-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Customer Services Officer
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Computer literacy
- Travel
- Computer skills
- Annual leave
3d
Wellbeing Administrator PT – 18.5hrs Term time only
Leeds Beckett University —Leeds
- £26,093 - £30,378 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
Digital (IT) Service Desk Analyst
West Yorkshire Police —Bradford
- £30,333 a year
- Full-time
- Hybrid work
- Maintenance
- Communication skills
- Annual leave
- Work from home
Quick apply
12d
Security Officer
Khatoons —Bradford
- £15 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Conflict management
Quick apply
10d
Parking Services Officer
City of Bradford Metropolitan District Council —Bradford
- £26,403 - £31,022 a year
- Full-time
- Computer literacy
- Continuous improvement
Customer Care Officer
Novuna —Leeds
- Hybrid work
- Financial services
- Communication skills
Inspection and Compliance Officer
City of Bradford Metropolitan District Council —Bradford
- £37,280 - £39,152 a year
- Weekend availability
- Customer service
- Communication skills
11d
Vulnerable Clients Team Manager (maternity cover)
Christians Against Poverty —Bradford
- £19,494 a year
- Part-time
- Hybrid work
- Training & development
- Leadership
- Flexitime
- Employee discount
5d
Executive Support Officer
City of Bradford Metropolitan District Council —Bradford
- £34,434 - £36,363 a year
- Communication skills
- Analytics
Customer Engagement Officer
Habinteg —Bradford
- £14,821 a year
- Part-time
- Hybrid work
- Annual leave
12d
Central Yorkshire Support Security Officer
Mitie —Leeds
- £15.15 an hour
- Customer service
- Communication skills
- Employee discount
HC/PH Licensing Officer
City of Bradford Metropolitan District Council —Bradford
- £28,142 - £31,022 a year
- Customer service
- Databases
- IT
8d
Receptionist - Yorkshire and the Humber Probation Service - Leeds (Full Time)
HM Prison & Probation Service —Leeds
- £20,001 - £30,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
11d
Control Room Log Administrator
Leeds United Football Club —Leeds
- Customer service
- Computer literacy
- Computer skills
Habilitation Officer
Leeds City Council —Leeds
- £34,434 - £36,363 a year
- Experience working with individuals with disabilities
- Experience working with children
- Travel
- Annual leave

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Retirement Housing Officer

Incommunities -
Bradford

Quick apply

Job details

Full-time
£27,626 - £29,405 a year
9 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Internal department liaison
Complaint handling
Life safety system testing
Infrastructure safety system checks
Anti-social behaviour case management in housing
Residential lettings
Computer skills
Safeguarding procedures
Customer interaction
Social housing management

Full job description

We are recruiting a full time Retirement Housing Officer to join our team! Within this role, you'll look after a Retirement Housing scheme and our residents who live in them, ensuring they are safe, supported and able to live comfortably in their homes.

About us

We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.

In 2024 we launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we’ve worked with colleagues and customers to find out what’s important to them. Our customers sit at the heart of what we do, and our colleagues are the people who’ll help us achieve our vision, which is to create the best customer experience to improve everyday lives.

Duties include:

Look after a Retirement Housing scheme and our residents living in them. This means you will:
Work with customers and external agencies to ensure they are happy, safe and comfortable in their homes.
Perform daily physical visits and/or phone calls to residents to conduct a welfare check
Oversee the delivery of tenancy management on the scheme, such as:
Manage empty properties on scheme & new lettings of properties to suitable customers, organising open days to promote the scheme and service.
Work with other departments and agencies to resolve any issues that arise relating to the tenancies are dealt with.
Ensure that all scheme services are of high quality, consistently delivered and offer the best value for our residents.
Take appropriate action on safeguarding concerns and ensure they are reported in line with policy
Take appropriate action on ASB incidents and complaints, ensuring compliance with organisational procedures.
Oversee use of communal areas, monitor building safety & maintenance issues, and outside services such as window cleaners and grounds maintenance.
Undertake cyclical compliance testing such as fire alarm, Tunstall equipment and preform in line with procedure.

Requirements

An appreciation of the needs and problems of older people, and people with disabilities or special needs.
Knowledge of care and support services available to clients.
A caring and empathetic approach.
Excellent attention to detail in order to notice any change in the condition of a customer and take appropriate action.
Good IT skills, with a working knowledge of Microsoft systems including Excel.
Customer service experience specifically working with elderly and/or vulnerable people.
Experience working within the housing sector would be advantageous.
Applicants must have the right to work in the UK, we are not able to provide visa sponsorship.

A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks

Benefits

Salary from £27,626 which rises to £29,405 per year + essential car user allowance
Social Housing Pension Scheme with up to 10% employer contribution
28 days annual leave that increases with service plus bank holidays
Option to buy and sell annual leave
Training, development, and qualification opportunities
Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
Corporate health scheme membership
Access to an Employee Assistance Programme
Cycle to work scheme
Local gym membership discounts.

Join Our Team!

We’re looking for great people to join us! At Incommunities, we’re committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know that diverse perspectives make us stronger.

Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we’re passionate about making a real difference by providing safe, affordable homes and improving lives.

Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know.

We’re proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the ‘Committed’ Menopause Friendly Accreditation, recognising the importance of support in the workplace.

Apply early! We review applications as they come in and may close the advert before the deadline.

Ready to make an impact? Come work with us!

Quick apply

Refine Your Search

customer services officer jobs in bradford, wyk

Retirement Housing Officer

Overnights Customer Service Advisor

HR and Staff Wellbeing Officer

Administrator (Compliance Officer)

Customer Service Adviser (Housing - telephone based)

Customer Services Officer

Wellbeing Administrator PT – 18.5hrs Term time only

Digital (IT) Service Desk Analyst

Security Officer

Parking Services Officer

Customer Care Officer

Inspection and Compliance Officer

Vulnerable Clients Team Manager (maternity cover)

Executive Support Officer

Customer Engagement Officer

Central Yorkshire Support Security Officer

HC/PH Licensing Officer

Receptionist - Yorkshire and the Humber Probation Service - Leeds (Full Time)

Control Room Log Administrator

Habilitation Officer

I want to receive the latest job alerts for customer services officer in bradford, wyk

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