Technical support manager Work, Jobs in Bradford, Wyk (with Salaries)

IT Support Manager
EH Digital Technologies Ltd —Leeds
- £56,000 - £79,000 a year
- Computer Science
- Bachelor's degree
- Team management
- Referral programme
- Sick pay
Quick apply
4d
Customer Technical Support Manager
Refresco —Pontefract
- Continuous improvement
- Manufacturing
Quick apply
7d
Production Technical Support Manager
Syngenta Crop Protection —Huddersfield
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
- Life insurance
Quick apply
Service Desk Manager - Enterprise Markets
Gamma —Bradford
- Full-time
- Presentation skills
- In-person
- Leadership
- Annual leave
- Employee discount
Quick apply
12d
Service Desk Manager - Enterprise Markets
Pragma —Bradford
- Customer service
- Presentation skills
- In-person
- Annual leave
- Employee discount
12d
Service Desk Manager
Pharmacy2U —Leeds
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d

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IT Support Manager

EH Digital Technologies Ltd
Leeds

Quick apply

Job details

Permanent
£56,000 - £79,000 a year
4 days ago

Benefits

Casual dress
Company pension
Company events
Private medical insurance
Referral programme
Sick pay

Qualifications

Technical troubleshooting
Computer Science
IT team management
IT service management
Process improvement
Bachelor's degree
Continuous improvement cycles oversight
Team management
Technology leadership experience
Information technology team management
Leadership
Operations leadership experience
Help desk
Information Technology

Full job description

Job Description

EH Digital Technologies Ltd is recruiting an experienced IT Support Manager to oversee the delivery of reliable, customer-focused IT support services across the organisation. This role is responsible for leading the support function, strengthening operational performance, and ensuring technology services remain dependable, secure, and aligned with evolving business requirements. You will drive service improvements while developing a highly capable technical support team.

Key Responsibilities

Lead the daily operations of the IT support department, ensuring service requests and incidents are resolved efficiently.
Establish service standards, monitor operational performance, and implement initiatives that improve response and resolution times.
Manage technical teams responsible for desktop support, infrastructure support, and end-user services.
Collaborate with cybersecurity, infrastructure, and software teams to resolve complex technical issues and minimise operational disruption.
Oversee change implementation, system maintenance activities, and technology rollouts with minimal business impact.
Analyse support trends and recommend long-term improvements through automation, process redesign, and knowledge management.
Maintain service documentation, operational procedures, and governance in accordance with IT best practices.

Qualifications

Proven experience managing IT support, service desk operations, or enterprise technical support functions.
Strong understanding of Microsoft technologies, cloud services, enterprise networking, endpoint management, and IT infrastructure.
Experience working within ITIL-based service management environments.
Demonstrated leadership skills with experience coaching technical teams and managing operational performance.
Bachelor's degree in Information Technology, Computer Science, or a related discipline.

Why Work With Us

EH Digital Technologies Ltd believes outstanding technology support is built through leadership, accountability, and continuous improvement. You'll have the opportunity to modernise support operations, influence service strategy, and introduce new technologies that create measurable value for both customers and internal stakeholders. We encourage collaborative leadership, empower managers to challenge conventional processes, and recognise individuals who inspire technical excellence through innovation and effective team development.

Pay: £56,000.00-£79,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Private medical insurance
Referral programme
Sick pay

Work Location: In person

Quick apply

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technical support manager jobs in bradford, wyk

IT Support Manager

Customer Technical Support Manager

Production Technical Support Manager

Service Desk Manager - Enterprise Markets

Service Desk Manager - Enterprise Markets

Service Desk Manager

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