Call handler Work, Jobs in Bradford (with Salaries)

Claims Handler (Breakdown Controller)
National Breakdown —Bradford
- £12.71 - £13.00 an hour
- Part-time
- Spanish
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
Large and Complex Loss Handler
Leeds City Council —Leeds
- £46,142 - £500,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Office Junior
A1 Approved ltd —Leeds
- £19,500 - £20,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
6d
Service Account Handler
Radius Limited —Leeds
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
- Sick pay
Quick apply
2d
Claims Handler
Markel International Services Ltd —Leeds
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Flexible schedule
Quick apply
10d
FNOL Claims Handler
Zego —Halifax
- Weekend availability
- Hybrid work
Quick apply
Customer Motor Claims Handler
Zego —Halifax
- Full-time
- Hybrid work
Quick apply
Team Leader - RRRM
FMG —Huddersfield
- £32,037 - £37,480 a year
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
Senior Claims Handler (Liability, Construction / Cyber ) Complex Claims
Markel International Services Ltd —Leeds
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
Senior Claims Handler
Markel International Services Ltd —Leeds
- Communication skills
- Annual leave
- Flexible schedule
Quick apply

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Claims Handler (Breakdown Controller)

National Breakdown -
Bradford

Quick apply

Job details

Permanent | Part-time | Full-time
£12.71 - £13.00 an hour

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

French
Spanish
Customer service
Computer literacy
GCSE
Italian
Communication skills
German

Full job description

Role Availability:

Full time shift work available, up to 12 hours based on a shift pattern that may fall between Monday-Sunday.

About National Breakdown

We are an innovative presence in the breakdown recovery market, providing flexible policies for HGV’s, commercial fleets and domestic vehicles. From our 24/7 emergency call centre, we pride ourselves on our customer service and will go out of our way to arrange the best outcome for our clients. Working with our partners and brokers, we are able to provide specialised breakdown cover to suit the needs of the client.

We are authorised and regulated by the FCA (Financial Conduct Authority) and our products and services are subject to laws, rules, and regulations. Our customers and partners are treated with respect and we pride ourselves on handling complaints quickly, professionally, and correctly whenever they arise. We take pride in our relationships and responsibilities with our distribution partners and intermediaries.

We take on work from companies of all sizes, including vehicle manufacturers, car garages, intermediaries and more, with services including Out of Hours (OOH) and First Notice of Loss (FNOL). We professionally manage the administration work, including claims handling, incident management, and recovery 24-hours a day, 365 days a year.

We are actively looking for new employees to effectively manage claims and customer queries in line with company and industry standards and regulatory requirements.

Job Description

Record and correctly validate all incidents received within the parameters of the prescribed limits of the relevant scheme / product
Pro-actively manage all incidents through to settlement – checking ongoing incidents continuously
Provide appropriate and accurate reserving on all claims at all times
Provide detailed notes on all actions taken on each claim
Liaise effectively and develop a positive value based relationship with all suppliers to provide the best solutions / outcome for the customer
Always provide professional communication with internal and external customers
Effectively manage any customer complaints or queries
Adhere to company service level agreements at all times
Strive to create an ethos of customer centricity and to treat customers fairly
Liaise with a customer to keep them informed on the progress of the claim
Work as part of a team, seeking out opportunities to drive the company forward
Assisting your colleagues in their role where possible as instructed by your team manager
Incur no subjective or objective leakage
Complete technical and regulatory training as directed by your team manager
Adhere to all industry based compliance and regulatory requirements
Achieve own and assist with the teams objectives and KPI’s as advised by your team manager
Complete daily, weekly or ad hoc tasks as allocated
Work shift rotation in accordance with monthly shift pattern and show a willingness to cover colleagues when requested to by your team manager

Knowledge and Experience

5 GSCE’s including Maths & English (Grade c / 4 or above) or equivalent qualifications
Excellent verbal and numerical skills
Have good computer literacy and keyboard skills
Objective approach to problem solving
Clear, professional and accurate communication skills
Demonstrate empathy and understanding of customers’ responses to all decisions made throughout a claim
Ability to be able to work under pressure
Logical and organised
Excellent decision making skills
Commitment to self development
Demonstrate own business acumen and areas you have developed yourself. Seeking out opportunities to further develop your experience and knowledge
Ability to work part of a team, willingness to take on new roles and responsibilities
Demonstrate confidence, enthusiasm, flexibility, resourcefulness and initiative
Fluency in European languages, such as French, German, Italian or Spanish would be beneficial but not essential

Reward and Benefits

28 days’ holiday or equivalent hours due to working shift rotations (inclusive of recognised bank holidays)
Work place pension scheme

Job Types: Full-time, Part-time, Permanent

Pay: £12.71-£13.00 per hour

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

call handler jobs in bradford

Claims Handler (Breakdown Controller)

Large and Complex Loss Handler

Office Junior

Service Account Handler

Claims Handler

FNOL Claims Handler

Customer Motor Claims Handler

Team Leader - RRRM

Senior Claims Handler (Liability, Construction / Cyber ) Complex Claims

Senior Claims Handler

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