infrastructure engineer Work, Jobs in bradwell, bkm (with Salaries)

Service Desk Engineer
Advania —Milton Keynes
- £26,000 - £28,000 a year
- Hybrid work
- Microsoft Powerpoint
- Azure
- Microsoft Outlook
3d
Cloud Engineer
Dominos —Milton Keynes
- Temporary
- Azure
- DevOps
- Scripting
- Employee discount
Infrastructure Support Engineer
Optoma —Hemel Hempstead
- Azure
- English
- Scripting
IT Support Engineer – 1st Line (Managed Service Provider)
Vizion 4 IT Ltd —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
2d
Unreal Engine Engineer (Mid–Senior)
Journi —Banbury
- Remote
- Azure
- AWS
Software Engineer III
RLDatix —Milton Keynes
- Azure
- APIs
- Employee assistance programme
Third Line Support Engineer
Kinetic Software —Milton Keynes
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Employee discount
Cyber Security Analyst - Network Security
Parker Hannifin Corporation —Hemel Hempstead
- Computer Science
- Organisational skills
- IT
2d
Lifing System Developer
Red Bull Technology Group —Milton Keynes
- Full-time
- Azure
- SQL
- Analysis skills
9d
DevOps Engineer
ASSA ABLOY —Olney
- Remote
- Azure
- AWS
Desktop Support Engineer - Luton Airport
ESP Global Services Limited —Luton
- Monday to Friday
- Windows
- Microsoft Office
- Computer networking
Quick apply
IT Support Contract
Ekco —Milton Keynes
- Azure
- English
- Travel
Quick apply
IT Infrastructure & Security Engineer
Fine Lady Bakeries Limited —Banbury
- Full-time
- Azure
- SQL
- Travel
- Sick pay
Quick apply
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Lead Platform Engineer
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Azure
- Leadership
- Communication skills
HPC Engineer
Cadillac Formula 1® Team —Silverstone
- Scripting
- Linux
- Python
- Annual leave
Quick apply
Network Engineer
Howdens Joinery Co. —Northampton
- Full-time
- Sales
- Travel
- Scripting
- Employee assistance programme
- Employee discount
10d
Systems Engineer II – Infrastructure - Servers
Booker Group —Wellingborough
- Azure
- Linux
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d
IT Support Technician
Amazon UK Services Ltd. —Daventry
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
1st / 2nd Line Support Engineer
Billing Finance —Northampton
- £30,000 a year
- Hybrid work
- Azure
- Windows
- Computer networking
- Employee assistance programme

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infrastructure engineer jobs near bradwell, bkm

Service Desk Engineer

Advania -
Milton Keynes

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Job details

£26,000 - £28,000 a year
3 days ago

Qualifications

Microsoft Powerpoint
Azure
Microsoft Outlook
Microsoft Office
Contracts
Communication skills

Full job description

Service Desk Engineer
Position Overview
The Service Desk Engineer will provide technical software, hardware, and network problem resolution to clients. This role involves performing problem diagnosis and guiding users through step-by-step solutions in a desktop support-based environment. The engineer will also provide technical solutions in a user-friendly, professional manner, facilitate one-to-one end-user training as required, and ensure site technical documentation is maintained.

Salary & Benefits

The budgeted salary for this role is between £26,000 - £28,000 a year, depending on experience.

Click here for the list of benefits.

Hybrid working

We recognise the benefits that remote and flexible working brings.

We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.

Responsibilities

Answer inbound calls within an agreed answer time.
Log all customer issues, queries, and requests into the ticket management system.
Provide Level Technical Support, diagnosing customer issues and providing a high level of first-time fix.
Manage and work to internal and customer SLA’s, escalating any concerns.
Create and maintain customer-specific infrastructure documentation.
Ensure end-to-end ownership of problem resolution.
Manage client expectations through clear communications.
Take responsibility for own continual professional development, ensuring up-to-date industry and technical knowledge.
Undertake all other reasonable requests.

Qualifications & Experience

Prior professional experience as a Service Desk Engineer supporting SMEs.
Experience of working in a customer-facing role.
Familiarity with working to SLA’s to meet both customer and contract requirements.
Experience in Office 365 and Office Applications (Outlook, Excel, Word, PowerPoint) – basic troubleshooting.
Knowledge of Windows client – basic troubleshooting.
Understanding of Android – Basic troubleshooting.
Ability to support multi-site clients.
Strong communication skills, both verbally and in writing, to both technical and non-technical audiences.
A methodical approach suitable for resolving client requirements.
Capacity to manage changing workload and priorities, working both within a team and independently.
Skills in installation, removal, and troubleshooting of third-party software.

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

#LI-Hybrid

Apply Now

Refine Your Search

infrastructure engineer jobs in bradwell, bkm

Service Desk Engineer

Cloud Engineer

Infrastructure Support Engineer

IT Support Engineer – 1st Line (Managed Service Provider)

Unreal Engine Engineer (Mid–Senior)

Software Engineer III

Third Line Support Engineer

Cyber Security Analyst - Network Security

Lifing System Developer

DevOps Engineer

Desktop Support Engineer - Luton Airport

IT Support Contract

IT Infrastructure & Security Engineer

Technical Support Center Engineer

Lead Platform Engineer

HPC Engineer

Network Engineer

Systems Engineer II – Infrastructure - Servers

IT Support Technician

1st / 2nd Line Support Engineer

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