Technical advisor Work, Jobs in Bradwell, Bkm (with Salaries)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Director of Technology and Operations
FCDO Services —Hanslope
- £81,000 - £117,800 a year
- Full-time
- Computer Science
- Presentation skills
- IT
UK & EU HR Business Partner
Sonepar UK —Milton Keynes
- £40,000 - £44,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Customer Advisor
Steven Eagell Limited —Milton Keynes
- Up to £27,500 a year
- Full-time
- Customer service
- Organisational skills
- Automotive diagnostics
- Annual leave
- Employee discount
Quick apply
1d
LINUX LAMP Stack Systems Administrator
Eckoh —Hemel Hempstead
- £320 - £360 a day
- Hybrid work
- Scripting
- Linux
- In-person
- Free parking
Quick apply
Senior Account Manager
Eckoh —Hemel Hempstead
- From £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
13d
Service Advisor
Lookers —Buckingham
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Internal Account Manager - UCC/AV
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
- Referral programme
Field Applications Scientist, HPLC & LCMS - UK, Ireland or Nordics, EMEA North
Thermo Fisher Scientific —Hemel Hempstead
- Full-time
- Sales
- Customer service
- English
7d
Internal Auditor and Risk Analyst
Soho House & Co. —Milton Keynes
- Hospitality
- Microsoft Office
- Analysis skills
- Employee discount
Quick apply
Sales Specialist - Dell
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Organisational skills
- Employee discount
- Referral programme
Insurance Claims Application Lead
DHL —Milton Keynes
- Salesforce
- Engineering
- Master's degree
Lead Product Owner (Insurance)
DHL —Milton Keynes
- Master's degree
- Bachelor's degree
- Agile
QHSE Advisor
Framatome —Cranfield
- Full-time
- Presentation skills
- No travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Pharmacy Technician
Boots —Milton Keynes
- Weekend availability
- Patient care
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Porsche Assistant Service Manager
Sytner Porsche Silverstone —Silverstone
- Weekend availability
- Leadership
Central Service Advisor
Farol Ltd. —Thame
- £32,000 - £36,000 a year
- Full-time
- In-person
- Employee discount
Quick apply
9d
EMEA Systems Manager
Securitas Technology UK —Milton Keynes
- Full-time
- Hybrid work
- System design
- Project management
- Leadership
Quick apply
5d
Principal Certification Engineer - (Technical Authority)
Collins Aerospace —Leighton Buzzard
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- In-person
- Free parking
- Annual leave

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Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Ostara Systems -
Milton Keynes

Apply Now

Job details

£26,208 a year

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Maths
Communication skills

Full job description

Job Title: Helpdesk Advisor

Location: Milton Keynes (Office-Based)

Shift Pattern: 11:30 20:30. This schedule operates on a rota that includes working every other weekend (Saturday and Sunday) with two rostered days off during the week. Please note that as this is a 365-day operation, the rota also includes working some Bank Holidays.

The RoleWe are looking for a dedicated Helpdesk Advisor to join a market-leading Maintenance and Facilities Management firm. As the first point of contact, you will be the face of the customer journey, using your communication skills to identify needs and provide seamless solutions. Our advisors are essential to our success, and we pride ourselves on delivering an easy, high-quality experience that reflects our core company values.

The EnvironmentJoin an engaging team where leadership is committed to your personal growth. We work hard to deliver excellence, and in return, we make it a priority to recognise and reward team members who go above and beyond in their daily roles.

Key ResponsibilitiesIn this role, you will provide support to maintenance contractors and customers via telephone and email using our proprietary software. Your daily duties will include:

Customer Resolution: Managing caller expectations and responding to email enquiries with a "right first-time" approach.
Workflow Management: Handling administrative tasks and personal workloads in strict alignment with client SLAs.
Data Integrity: Maintaining accurate records within our system to support reporting and accounting requirements.
Proactive Communication: Acting as a proactive link between internal departments and external stakeholders.
Ownership: Using active listening and effective questioning to take full responsibility for every inquiry.
Collaboration: Working as part of "one team" to meet business objectives and sharing insights to improve the overall customer experience.

Experience and Skills RequiredWe are looking for candidates who can demonstrate the following:

Background: At least 2 years of experience in a customer service environment.
Education: Minimum of 5 GCSEs (Grade C/4 or above) including English and Maths.
Technical Skills: Proficiency in Microsoft Word and Excel, with the ability to interpret technical documentation.
Communication: Exceptional verbal and written skills, with a high level of attention to detail.
Mindset: A passion for problem-solving, a desire to learn, and a commitment to putting the customer at the forefront of every action.

Additional Information

Compliance: All successful applicants will be required to undergo a DBS check.
Benefits: Following a successful probation period, you will receive a comprehensive package including a pension scheme, healthcare, and death-in-service benefits.

Please note: Due to high application volumes, we only contact shortlisted candidates. If you have not received an update within 10 days, please assume your application has been unsuccessful at this time.

Apply Now

Refine Your Search

technical advisor jobs in bradwell, bkm

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Contact Centre Advisor (Night Shift)

Director of Technology and Operations

UK & EU HR Business Partner

Customer Advisor

LINUX LAMP Stack Systems Administrator

Senior Account Manager

Service Advisor

Internal Account Manager - UCC/AV

Field Applications Scientist, HPLC & LCMS - UK, Ireland or Nordics, EMEA North

Internal Auditor and Risk Analyst

Sales Specialist - Dell

Insurance Claims Application Lead

Lead Product Owner (Insurance)

QHSE Advisor

Pharmacy Technician

Porsche Assistant Service Manager

Central Service Advisor

EMEA Systems Manager

Principal Certification Engineer - (Technical Authority)

I want to receive the latest job alerts for technical advisor in bradwell, bkm

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