Front Office Porter
Looking for a fun and dynamic role in one of Scotland's most unique luxury hotels?
The award-winning Fife Arms Hotel in the heart of Braemar is seeking a Front Office Porter to join our team. As one of the first people our guests meet, you'll play a key role in creating memorable experiences from the moment they arrive until the time they leave.
If you're friendly, approachable, enjoy meeting people, and take pride in delivering exceptional service, we'd love to hear from you.
About the Role
As a Front Office Porter, you'll help ensure a smooth and welcoming guest journey by:
- Providing a warm, professional welcome to guests on arrival and departure
- Assisting with luggage and escorting guests to Reception
- Delivering luggage safely to guest rooms and designated storage areas
- Responding promptly and courteously to guest requests
- Maintaining a clean, tidy, and welcoming hotel entrance, driveway, and car park
- Sharing local knowledge and recommendations to enhance our guests' experience of Braemar and the surrounding area
What We're Looking For
Previous experience in hospitality is helpful but not essential. We're looking for people with a positive attitude, strong interpersonal skills, and a genuine desire to create outstanding guest experiences.
You'll be successful in this role if you have:
- A friendly, professional, and guest-focused approach
- Excellent communication skills and emotional intelligence
- Strong organisational and time-management abilities
- A proactive, flexible, and hands-on attitude
- An interest in learning about the local area and sharing recommendations with guests
- Previous experience in a luxury hotel or similar environment (desirable but not essential)
- The right to work in the UK (please note that visa sponsorship is not available for this role)
Why Join Us?
At The Fife Arms, you'll become part of a creative and supportive team that is passionate about delivering exceptional hospitality while making a positive impact on our local community.
In return, we offer:
- 30 days' holiday (pro rata)
- Complimentary meals and refreshments while on shift
- Generous Artfarm discounts across our collection of hotels, restaurants, pubs and shops
- A varied calendar of sports and social events
- Life assurance
- Excellent learning, development and career progression opportunities
About The Fife Arms & Artfarm
Located in the picturesque village of Braemar within the Cairngorms National Park, The Fife Arms is a luxury hotel unlike any other. With 46 individually designed bedrooms, the tranquil Albamhor Spa, and an outstanding collection of art and cultural experiences, it offers guests an unforgettable stay in the Scottish Highlands.
Guests can enjoy everything from the wood-fired Clunie Dining Room and the lively Flying Stag Pub, to Bertie's Whisky Bar, Elsa's Cocktail Bar, and the welcoming Drawing Room, all celebrating the very best of local produce, creativity, and craftsmanship.
Artfarm, founded by Iwan and Manuela Wirth, creates extraordinary destinations that connect people, place, community, and culture through exceptional hospitality and the arts.
Join us and help create unforgettable experiences for every guest who walks through our doors.
