Patient contact centre advisor Work, Jobs in Braintree, Ess (with Salaries)

Customer Care Advisor
CARECO UK LTD —Braintree
- £27,295 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Free parking
- Annual leave
Quick apply
Patient Contact Centre Advisor
Spire Healthcare —Brentwood
- Full-time
- Communication skills
- Annual leave
- Employee discount
Dispenser
Boots —Colchester
- £16 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
General Practitioner
Bupa —Hatfield Peverel
- Part-time
- BLS Certification
- Microsoft Office
- IT
- Employee discount
- Gym membership
Quick apply

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Customer Care Advisor
CARECO UK LTD —Braintree
Handle inbound and outbound calls, emails and live chats from customers with professionalism and empathy. Our Customer Care Department is the first point of…
£27,295 a year
Quick apply
NHS 111 Health Advisor
Practice Plus Group IUC —Ipswich
Although we are a non-emergency service, you may also need to deal with emergency calls from time to time and to arrange for 999 services if required.
£12.65 - £16.27 an hour

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patient contact centre advisor jobs near braintree, ess

Customer Care Advisor

CARECO UK LTD -
Braintree

Quick apply

Job details

Permanent | Full-time
£27,295 a year

Benefits

Free parking
Cycle to work scheme
Free flu jabs
Annual leave
Employee assistance programme
Employee discount
Life insurance
Referral programme
On-site parking

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Returns processing
Computer literacy
Computer skills
Customer interaction
Outbound calling
Communication skills

Full job description

Salary: £27,295 per annum
Contract: Permanent
Hours: Full time, 40 hours per week over 5 days
Shifts: Rota over 7 days of Monday to Saturday, 08:00 – 17:00 / 09:00 – 18:00, Sunday 10:00 – 16:30
Location: CareCo HQ, Braintree

About the role

At CareCo, we make every day easier for people. As the UK's leading mobility retailer, our goal is to make sure that everybody who needs a helping hand not only gets one, but that they get the one that works for them.

Our Customer Care Department is the first point of contact for customers with any questions or concerns. As a team we strive to ensure that every customer feels heard, supported and that their needs continue to be met.

As a Customer Care Advisor you will:

Act as an ambassador for CareCo, providing the very best customer service at all times
Handle inbound and outbound calls, emails and live chats from customers with professionalism and empathy
Maintain and update customer accounts
Manage and organise refunds, replacements and product returns

About you

To be considered for the position of Customer Care Advisor, you will need:

Exceptional customer service skills demonstrated through previous work experience
Excellent listening, verbal and written communication skills with the ability to adapt based on the individual
The ability to solve problems proactively and efficiently
An empathetic, caring and patient approach
Computer/IT proficiency, with the ability to learn and master our computer systems
The ability to multitask and manage your own workload

Experience within a busy call centre environment is highly desirable.

About CareCo

At CareCo we celebrate our people — their milestones, their growth, and the everyday moments that matter. Our benefits are built to support your life, not just your work. As a Customer Care Advisor, we’ll offer you:

32 days annual leave (including bank holidays), with extra days when you stick with us
Option to buy and sell annual leave
Access to CareMiles, our exclusive staff benefits platform with discounts and cashback on various brands
25% employee discount*
Life-event vouchers to celebrate milestones such as welcoming a new baby or getting married
Employee loyalty rewards, including holiday vouchers
Free on-site parking
Driving lesson contribution to help you learn to drive*
Employee Assistance Programme for 24/7 confidential support
Life insurance
Cycle-to-Work scheme*
Free annual flu jab
Annual eye test contribution
Employee referral scheme – earn £500 for referring a friend
Reimbursement of professional membership related to your role

Whoever you are and whatever your story is, we’d love to hear from you. Apply to become part of a team that makes every day a better day.

We are proud to be a Disability Confident Employer which helps to employ, support and develop disabled people in the workplace.

*Eligibility for benefits based on length of service

Job Types: Full-time, Permanent

Pay: £27,295.00 per year

Benefits:

Cycle to work scheme
Employee discount
Free parking
Life insurance
On-site parking
Referral programme

Ability to commute/relocate:

Braintree CM77: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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patient contact centre advisor jobs in braintree, ess

Customer Care Advisor