helpdesk team leader Work, Jobs in brent (with Salaries)

Helpdesk Coordinator
ISS Facility Services —London
- Microsoft Office
- Communication skills
Quick apply
Corporate Customer Service Team Leader
Emcor —London
- £32,779 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Referral programme
Quick apply
Site Escort
Equans —Westminster
- £13.45 an hour
- Part-time
- Communication skills
- Employee assistance programme
Helpdesk Administrator
CBRE Local UK —London
7d
Helpdesk Coordinator
CBRE —London
- Full-time
- Hospitality
- English
- Administrative experience
Business Support Administrator
Equans —Barbican
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Annual leave
- Employee assistance programme
14d
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
7d
1st Line Helpdesk Analyst
FluidOne —Woking
- £28,000 - £31,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
Customer Operations Specialist
GlobalData Plc. —London
- £35,000 a year
- Full-time
Senior Operations Manager - Soft FM
Equans —London
- Full-time
- Customer service
- University
- Leadership
- Annual leave
- Employee assistance programme
Receptionist
CFC —London
- Up to £32,000 a year
- Full-time
- Customer service
- English
- Communication skills
Quick apply
Receptionist
Sodexo —London
- £14.80 an hour
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Employee assistance programme
Quick apply
7d
IT Field Technician
Dexters —London
- £28,000 - £30,000 a year
- Monday to Friday
- Windows
- Driving
- Communication skills
- Employee discount
Quick apply
Multi Services Assistant
Williams Lea —London
- £14.95 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Referral programme
Cleaning Team Leader - Sky Spaces
Emcor —Isleworth
- £15.92 an hour
- Full-time
- Customer service
- English
- Team management
- Employee assistance programme
- Referral programme
Quick apply
Contract Admin – UCL
Artic Building Services —London
- Overtime
- Microsoft Word
- Microsoft Excel
- Maintenance
13d
Administrator
BidvestNoonan —London
- £24,637 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
1d
Shift Supervisor
JIK-Integral UK Limited —London
- Overtime
- Microsoft Outlook
- Computer literacy
- Windows
- Employee assistance programme
- Employee discount
Quick apply
Precious Metals Assistant
HSBC Global Services Limited —London
- Full-time
- Analysis skills
- Communication skills
1d
Helpdesk Technician
FluidOne —Woking
- Full-time
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme

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Helpdesk Coordinator

ISS Facility Services -
London

Quick apply

Job details

Permanent

Qualifications

Microsoft Office
Communication skills

Full job description

Helpdesk Coordinator

Contract: Professional Services, Production & Technology

Location: London, W12 7GF

Hours of work: 40

Contract Type: Permanent

We are seeking a Helpdesk Coordinator to support the day-to-day running of service yard operations, ensuring service levels are consistently maintained for FM Helpdesk and WSC Deliveries.

This role will act as the first point of contact for contractor and courier queries and will be responsible for logging facilities-related jobs.

Job Description

We are looking for an organised and customer-focused individual to assist with the smooth running of the logistics office, ensuring all daily operational and business requirements are met.

The role will also support site health and safety, emergency response procedures, and compliance with Service Yard rules, Client requirements and ISS standards.

Key Responsibilities

Support the Team Leader with the day-to-day operation of service yard and helpdesk activities
Act as the first point of contact for contractor and courier enquiries
Log reported reactive jobs on Westfield’s FSI Concept CAFM system
Manage and monitor the Delivery Management System (DMS), including contractor access requests
Maintain helpdesk operations, ensuring inboxes and incoming calls meet agreed standards
Organise incoming reports into relevant folders and maintain accurate records
Liaise with customers, retailers, suppliers and couriers to ensure high levels of service and satisfaction
Support health & safety compliance, emergency response procedures and Service Yard rules

Professional and Personal Competencies/Qualifications

Strong customer communication skills, both written and verbal
Ability to work under pressure, use own initiative and meet deadlines
Ability to prioritise tasks and manage a varied workload
Willingness to complete multiple tasks at any one time
Proficiency in establishing and building client relationships to meet departmental goals
Proficiency with the Microsoft Office Suite
Some knowledge of a CAFM system would be beneficial

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]

If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace

To find out more about what we do - https://www.uk.issworld.com/

Work Location: In person

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Refine Your Search

helpdesk team leader jobs in brent

Helpdesk Coordinator

Corporate Customer Service Team Leader

Site Escort

Helpdesk Administrator

Helpdesk Coordinator

Business Support Administrator

Helpdesk Administrator

1st Line Helpdesk Analyst

Customer Operations Specialist

Senior Operations Manager - Soft FM

Receptionist

Receptionist

IT Field Technician

Multi Services Assistant

Cleaning Team Leader - Sky Spaces

Contract Admin – UCL

Administrator

Shift Supervisor

Precious Metals Assistant

Helpdesk Technician

I want to receive the latest job alerts for helpdesk team leader in brent

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