Assistant hotel manager Work, Jobs in Brentwood West, Ess (with Salaries)

Assistant Head Concierge
SOFITEL —London
- Full-time
- Hotel
- Organisational skills
- Leadership
Quick apply
14d
Assistant Chief Engineer
Hilton —London
- £35,000 a year
- Full-time
- Hotel
- Guest services
- Employee stock purchase plan
- Annual leave
Assistant Chief Butler
Rosewood London —London
- Full-time
- Hotel
- Team management
- Annual leave
Quick apply
Head Receptionist
Bluebird City FOH —London
- Full-time
- Hotel
- Front desk
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
7d
Assistant Head Butler, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Training & development
- Communication skills
- Employee assistance programme
- Sick pay

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Assistant Head Concierge

SOFITEL -
London

Quick apply

Job details

Full-time
14 days ago

Qualifications

Organisational skills
Leadership
Communication skills

Full job description

Company Description

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.

Job Description

We are seeking an experienced and service-driven Assistant Head Concierge to join our passionate Concierge team. This is an exciting opportunity for a hospitality professional who thrives on delivering personalised service, sharing local expertise, and leading a team dedicated to exceeding guest expectations.

As Assistant Head Concierge, you will work alongside the Head Concierge to ensure the smooth operation of the department while creating memorable moments for our guests. From arranging exclusive dining experiences and transportation to coordinating bespoke requests and supporting VIP arrivals, no two days will be the same.

What You Will Do

Deliver exceptional concierge services and personalised recommendations for guests.
Arrange restaurant reservations, theatre tickets, transportation, tours, and travel bookings.
Coordinate airport meet-and-greet services and other bespoke guest experiences.
Oversee the safe handling, storage, and dispatch of guest luggage.
Manage guest correspondence, messages, mail, and key services.
Support the supervision and development of the Concierge team.
Assist with rota planning and departmental scheduling.
Develop and deliver training initiatives to maintain luxury service standards.
Maintain awareness of hotel events, functions, and VIP arrivals.
Ensure compliance with LQA, Sofitel and Accor brand standards and procedures.
Assist with valet and vehicle parking services when required.

Qualifications

Previous Concierge experience within a luxury hotel environment.
Supervisory or leadership experience within Front Office or Concierge operations.
Outstanding communication and interpersonal skills.
Extensive knowledge of London's restaurants, attractions, entertainment, and transport networks.
A passion for delivering exceptional guest experiences.
Strong organisational skills with the ability to multitask in a fast-paced environment.
A warm, professional, and proactive approach aligned with Sofitel's luxury service culture.

Additional Information

Managed Hotels.

Quick apply

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assistant hotel manager jobs in brentwood west, ess

Assistant Head Concierge

Assistant Chief Engineer

Assistant Chief Butler

Head Receptionist

Assistant Head Butler, Pre-Opening - The St. Regis London

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