We are Showsec, the award-winning venue and event security specialist dedicated to achieving excellence in crowd management.
We are looking for additional Event Safety Stewards to join our Cardiff team. This is an exciting opportunity to work at some of the city’s most iconic venues and events, including Utilita Arena Cardiff.
Join our team as an Event Safety Steward and help deliver safe and enjoyable events. This role combines outstanding customer service with a strong focus on safety and security. You’ll be responsible for monitoring crowds, conducting safety checks, and supporting with entry and exit procedures, while remaining approachable, professional and vigilant at all times.
We welcome applications from candidates who have experience working in events, hospitality, customer service, or crowd management environments. Equally, we encourage applications from those looking to start a career in the industry, as Showsec provides industry-leading training and development opportunities to help you succeed.
Whether you’re looking to supplement your income or build a long-term career in event security and crowd management, Showsec offers the flexibility to choose shifts that suit your existing commitments. Due to the nature of the events, successful applicants must be available to work evenings and weekends.
At Showsec, we’re committed to helping our people grow and progress. We offer industry-leading training and clear career pathways, giving you the opportunity to develop your skills and advance your career:
Steward Door Supervisor Event Supervisor Head of Security Operations Supervisor Operations Executive Area Management
Only applicants based in or located near to Cardiff will be considered for this vacancy.
- A minimum hourly rate of £15.07 per hour (comprising a pay rate of £13.45 and indicative holiday pay of £1.62). Holiday pay is indicative because it is accrued at 12.07% for every hour worked in accordance with your average pay rate over the previous 52 worked weeks. If you work at a different rate the pay and holiday pay will change accordingly.
- Plenty of shift availability at a variety of venues
- 24/7 access to the Showsec app – plan, book and swap your shifts
- Ongoing development through onsite training and mentoring, and access to industry-leading training modules and courses through our eLearning platform
- Career progression opportunities – lots of our senior management team started out as casual Steward and SIA Door Supervisors!
- The opportunity to join our casual auto enrolment pension scheme
- Access to our EAP and wellbeing portal, including virtual GP and physiotherapy services, to support your health and wellbeing whenever you need it
- Perform pre and post event checks
- Assist with safe and effective ingress, egress and queue management
- Enforce venue policies and procedures
- Pass, accreditation, and ticket checks
- Monitor spectators for signs of distress, overcrowding and inappropriate behaviour, and report these to the on-shift supervisor
- Be vigilant, identify potential hazards and suspicious behaviour, and report to the on-shift supervisor
- Assist with evacuation and invacuation procedures in the event of an emergency
- Ensure health and safety guidelines and regulations are adhered to by all stakeholders
- Understand and complete general stewarding responsibilities
Please note:
- You will be offered a variety of shifts starting at the base pay rate shown on this advert. The maximum pay rate applies to specific shifts such as club nights at specific venues. It will remain your decision as to whether you wish to accept any offer of work in line with the provision of services contract.
- Please only apply if you are willing to participate in a video interview.
- Appointment to this role is subject to satisfactory completion of BS7858 security screening checks. IND001
