This post is fixed term/secondment for 9 months until 31st March 2027 in line with available funding.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
It may be extended or made permanent at the end of that period depending on available funding and business requirement, but there is no guarantee of continued employment in HEIW.
Health Education and Improvement Wales (HEIW) is seeking a dynamic and motivated individual with proven, hands-on experience in a primary care management role to join the Strategic Workforce Plan for Primary Care team as a Workforce Development Manager.
This national role will provide expert oversight and leadership for actions focused on the development of the primary care administrative and support staff workforce. It offers a unique opportunity to play a key role in shaping the future of this vital workforce across Wales.
We are seeking a candidate with strong primary care management experience who is enthusiastic, engaging, and committed to enabling Practice Managers and primary care teams to thrive. You will help staff feel confident, capable and well supported in increasingly complex and demanding roles.
If you are interested and would like to find out more, we would be very happy to hear from you.
About the role
This exciting national role focuses on:
Rolling out and embedding the Practice Manager Framework across Wales
Driving engagement and uptake across primary care
Developing and promoting training and development opportunities
Supporting succession planning and career pathways for administrative and support staff
Providing support to a workforce that is busy, stretched and central to service delivery
You will work at a strategic level, collaborating with stakeholders across Wales to deliver meaningful change and support workforce transformation.
Why apply?
Opportunity to work on a national programme with real impact
Gain experience within Health Education and Improvement Wales
Flexible working arrangements, which may be balanced alongside an existing role
Ideal secondment opportunity
Be part of work that genuinely supports and strengthens primary care
Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.
HEIW’s is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:
- Respect for All in every contact we have with others,
- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,
- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.
HEIW received the HPMA Award for Employee Engagement in 2019.
What you can expect:
- a corporate induction and 90 day Welcome itinerary,
- compassionate leadership,
- a meaningful values based performance appraisal process,
- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.
Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as “One HEIW Team”. Do you want to join that team?
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
