Administrative business partner Work, Jobs in Brierfield, Lan (with Salaries)

Customer Partnership Manager
Nexus Vehicle Rental —Pudsey
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Life insurance
Quick apply
6d
Lettings Team Leader
Sell UK Property Ltd —Burnley
- £28,500 a year
- Full-time
- CRM software
- Management
- Customer service
- Free parking
- Annual leave
Quick apply
8d
Estate Agent (Partner)
The Property Experts —Manchester
- £60,000 - £100,000 a year
- Remote
Quick apply
Business Development Executive
Aldridge Security —Salford
- From £27,742 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Employee discount
Quick apply
Quality & Operations Coordinator
ChloRaCo Healthcare —Clayton le Moors
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
2d
Project Support Officer
Manchester Metropolitan University —Manchester
- £28,031 - £30,378 a year
- Administrative experience
- Project management
- Organisational skills
- Life insurance
7d
Planning Co-ordinator
Anchor —Bradford
- £32,000 a year
- Microsoft Excel
- Analysis skills
- Continuous improvement
- Employee discount
7d
Business and Marketing Officer
Ghyll Royd School, Pre-School and Nursery —Burley in Wharfedale
- £20,400 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
- Free parking
- Sick pay
Quick apply
2d
Project Coordinator
Leep Utilities —Salford
- Up to £28,000 a year
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
23h
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Management
- Master's degree
- Administrative experience
- Employee assistance programme
- Life insurance
8d
Information Security Coordinator
Johnsons Workwear Ltd —Preston
- £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Analysis skills
- Health & wellbeing programme
Quick apply
Resourcing Coordinator
Department for Culture, Media and Sport —Manchester
- £28,907 - £32,137 a year
- Full-time
- Hybrid work
- Administrative experience
- Presentation skills
- Human resources
- Annual leave
- Employee assistance programme
8d
Business Support Administrator
CareTech Group —Oldham
- £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Referral programme
8d
Client Operations Executive (Customer Account Executive, Customer Management)
Equipment Management Solutions (EMS) Ltd —Halifax
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
- Free parking
Quick apply
7d
Workplace exprience coordinator
AMS GROUP —Manchester
- £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Accounting
- Employee assistance programme
- Employee discount
Quick apply
6d
Civils Project Coordinator
EMR Group —Salford
- Full-time
- Civil engineering
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
Business Engagement Manager
The University of Manchester —Manchester
- £47,389 - £58,225 a year
- Hybrid work
- Communication skills
- Annual leave
2d
Children and Young People Project Officer
GMCA —Manchester
- £34,434 - £38,220 a year
- Hybrid work
- Organisational skills
- Communication skills
- School
2d
Office & Purchasing Assistant
Everything Tech Group —Manchester
- £24,852 - £28,000 a year
- Full-time
- Hotel
- Administrative experience
- Organisational skills
Quick apply
13d
Customer Service and Planning Support
James Wilby Limited —Heckmondwike
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
17h

I want to receive the latest job alerts for administrative business partner in brierfield, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

administrative business partner jobs near brierfield, lan

Customer Partnership Manager

Nexus Vehicle Rental -
Pudsey

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year
6 days ago

Benefits

Cycle to work scheme
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave
Life insurance
On-site parking

Qualifications

Management
English
Supervising experience
Continuous improvement
NVQ

Full job description

At Nexus, we embrace every challenge, using innovation and technology to transform complexity into opportunity. As the UK’s leader in tech-enabled business mobility, we go the extra mile to deliver cu ing-edge solutions that drive real impact. We’re looking for problem solvers who thrive in fast-paced environments, are excited by change, and share our passion for delivering more than just results – because at Nexus, we lead by example, push boundaries, and succeed together.

Our tech-led approach is for businesses with higher volumes and complex requirements from a range of sectors, whatever the category.

At Nexus, we’re always moving forward. As a responsible business, we grow, we innovate, and we relentlessly enhance our tech, so you never have to stop.

This attitude drives everything we do – for our customers, our people and our suppliers – and is grounded in the synergy of four core values.

Never stop evolving
Never stop anticipating
Never stop committing
Never stop collaborating

About the role

As Customer Partnership Manager, you will take full ownership of the day-to-day performance of our frontline customer contact operation across telephony, email, live chat, administration and vehicle sourcing activity.

You will be accountable for ensuring service levels are consistently achieved, customer interactions meet quality standards, and operational performance supports the wider business.

This role is hands-on, performance-led and delivery-focused.

What you'll do

Full operational ownership of all inbound and outbound customer contact channels, ensuring SLAs and response times are delivered consistently.
Leading the frontline operation to ensure new hire and booking requests are processed accurately, efficiently and within agreed service levels.
Managing outsourced client relationships where Nexus delivers contact centre and sourcing services on their behalf, ensuring contractual SLAs, service standards and reporting requirements are consistently achieved, and client confidence is maintained.
Working alongside our planning manager, you will manage real-time performance across all channels — monitoring volumes, queue times, backlogs, productivity and utilisation — taking immediate corrective action where required.
Driving performance against key operational KPIs including:
Service Level & Abandonment
Response & Resolution Times
Average Handling Time
Productivity & Utilisation
Quality Customer Interactions
Accuracy of administrative processing
Outsourced Partner SLA & Quality Performance
Providing clear daily direction to our Customer Partnership Team Leaders and Rental Support Agents, setting priorities and reallocating resource to manage demand fluctuations.
Leading structured performance management through regular 1:1s, coaching and objective setting, addressing underperformance in line with Nexus policies and standards.
Acting as the operational escalation point for complex or high-impact customer issues, ensuring swift and professional resolution.
Maintaining strong oversight of administrative workflows to ensure accuracy, attention to detail and timely completion of all back-office activity.
Embedding a genuine “customer first” culture across the frontline team, ensuring every interaction reflects Nexus values.
Supporting recruitment, onboarding and ongoing development of frontline colleagues to build capability and resilience within the operation.
Driving continuous improvement across contact handling, admin processes and team performance, identifying trends and implementing practical solutions.

About you

Visible and present within the operation.
Data-led and commercially aware.
Clear, direct and consistent in your standards.
Comfortable representing Nexus in client-facing operational discussions.
Confident handling performance scrutiny.
Relentless in driving continuous improvement.

Desirable Experience

An experienced Contact Centre Manager with a background of developing successful teams.
Proven track record of coaching and developing teams within an understanding of coaching methodologies.
Great stakeholder management skills at all levels.
Customer Services NVQ level 3 / coaching qualifications.
Experience of the automotive / rental sector desire.
Strong understanding of forecasting, planning and MI tools.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.

Pay: £40,000.00-£45,000.00 per year

Benefits:

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Life insurance
On-site parking
Private medical insurance

Experience:

people management in a contact centre: 3 years (required)

Work Location: Hybrid remote in Pudsey LS28 6AA

Quick apply

Refine Your Search

administrative business partner jobs in brierfield, lan

Customer Partnership Manager

Lettings Team Leader

Estate Agent (Partner)

Business Development Executive

Quality & Operations Coordinator

Project Support Officer

Planning Co-ordinator

Business and Marketing Officer

Project Coordinator

Assistant General Manager-Experience & Innovation

Information Security Coordinator

Resourcing Coordinator

Business Support Administrator

Client Operations Executive (Customer Account Executive, Customer Management)

Workplace exprience coordinator

Civils Project Coordinator

Business Engagement Manager

Children and Young People Project Officer

Office & Purchasing Assistant

Customer Service and Planning Support

I want to receive the latest job alerts for administrative business partner in brierfield, lan

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected