Line support engineer Work, Jobs in Brierley Hill, Wmd (with Salaries)

1st Line Technical Support
Computors Limited —Wolverhampton
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
3d
Multi Skilled Engineer
Landowner Liquid Fertilisers Ltd —Much Wenlock
- £40,000 - £45,000 a year
- Full-time
- Schematics
- Maintenance
- Analysis skills
Quick apply
Technical Support Engineer
West Midlands Fire Service —Birmingham
- £35,412 a year
- Full-time
- Microsoft Office
- Computer networking
3d
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Maintenance Engineer
Handicare —Kingswinford
- £38,000 - £40,000 a year
- Full-time
- Microsoft Outlook
- Maintenance
- Mechanical knowledge
- Employee assistance programme
- Employee discount
Quick apply
2d
Pump Station Engineer
Green Spark Environmental Ltd —Birmingham
- Up to £43,000 a year
- Overtime
- In-person
- Mechanical knowledge
- Health & wellbeing programme
- Employee assistance programme
Quick apply
IT Support Engineer
Minerva Defence —Worcester
- Full-time
- Bachelor's degree
- Computer networking
- IT
Quick apply
12d
1st Line NOC Engineer
Convergence Group —Solihull
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply
Project Technician / Engineer - Midlands
nGeneration —Birmingham
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Air Conditioning Engineer
Bailey & Bowes Recruitment —Birmingham
- £40,000 - £42,500 a year
- Full-time
- Schematics
- Maintenance
- Communication skills
- Sick pay
Quick apply
Temporary Works Coordinator
McDermott Civil & Engineering Ltd —Birmingham
- Full-time
- Up to 50% travel
- Engineering
- Electrical experience
Quick apply
3d
Senior Engineer
Epson —Telford
- £46,528 a year
- Full-time
- Engineering
- Microsoft Office
- Project management
- Free parking
- Employee discount
Quick apply
2d
Robocode Instructor
RobocodeUK Limited —Solihull
- £13 - £20 an hour
- Part-time
- Bachelor's degree
- In-person
- School
Quick apply
1d
3rd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply
Night Transport Supervisor
Howard Tenens Logistics —Redditch
- Full-time
- Microsoft Excel
- Management
- IT
- Free parking
- Store discount
Quick apply
Manufacturing Assembler - Permanent Nights
GE Vernova —Stafford
- Full-time
- Assembly
- IT
- In-person
Manufacturing Assembler
GE Vernova —Stafford
- Full-time
- Assembly
- IT
- In-person
Field Service Engineer
SHJ Medical & Lab Gas Specialists —Birmingham
- £35,000 - £45,000 a year
- Full-time
- Maintenance
- In-person
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
2d
Site Technician
BAM UK & Ireland —Worcester
- £13.50 an hour
- Monday to Friday
- Maintenance
- Driving
- IT

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1st Line Technical Support

Computors Limited
Wolverhampton

Quick apply

Job details

Full-time
£28,000 - £32,000 a year
3 days ago

Benefits

Free parking
Casual dress
Annual leave
Discounted or free food
Company pension
Work from home
Canteen
Company events
Car scheme
Sick pay
On-site parking

Qualifications

Microsoft Word
TCP
Microsoft Excel
Microsoft Outlook
Customer service
LAN
Microsoft Office
VoIP
IT support
DNS
Mac OS
Linux
TCP/IP
Communication skills
Active Directory
Help desk
VPN

Full job description

Job Overview

We're looking for a proactive, customer-focused 1st Line Support Engineer to join our End User Support team. You'll be the first point of contact for our customers, helping them with everything from laptop issues to network and VoIP phone problems, and making sure their IT just works. It's a great role for developing your skills in a fast-moving MSP environment, working across different systems and technologies for a varied client base.

Duties

Respond promptly to tickets, calls, and emails logged in HaloPSA, delivering a friendly and professional service every time
Diagnose and fix hardware issues with computers, peripherals, and network devices, often using NinjaOne to remotely check and resolve problems
Support users with Microsoft 365 apps (Outlook, Word, Excel, Teams, etc.) and other everyday business software
Troubleshoot software issues across Windows, macOS, and Linux machines
Help set up and support networking basics including LAN, VPN, DNS, firewalls, and Active Directory
Provide first-line support for our CC VoIP phone systems, helping with handsets, call routing, and basic configuration issues
Manage user accounts and permissions in Active Directory and Microsoft 365
Support our Cyber Security products (email security, backup, security awareness training) and help flag or resolve basic security alerts
Work closely with the wider engineering team, escalating trickier issues to 2nd/3rd line where needed
Log every job clearly and accurately in HaloPSA, following our ticketing and documentation processes
Stay current with new technology and suggest ways we can keep improving how we support our customers
You'll also take part in our out-of-hours support rota, covering weekday evenings (6pm–11pm) and weekends on a rotating basis, roughly once a month.

Qualifications

Some experience in an IT support or help desk role
A solid grasp of networking basics: TCP/IP, LAN, DNS, VPNs, and firewalls
Comfortable working across Windows (client and server) and macOS
Experience supporting desktop hardware, peripherals, and tools like Microsoft Office
Familiarity with Active Directory, and ideally HaloPSA (or a similar ticketing system) and RMM tools like NinjaOne
An interest in or basic understanding of VoIP/telephony and cyber security is a bonus, but full training will be given
Good communication skills, able to explain technical things simply to non-technical customers
A keen eye for detail and a logical approach to troubleshooting
Well organised, with the ability to juggle priorities in a busy support environment

This is a great opportunity for someone who wants to build a career in IT support, in a team that genuinely cares about doing right by its customers.

Additional Benefits:

30 days annual leave (including public holidays)
Monthly company lunch
Reward scheme
Salary car sacrifice scheme
2 working from home days

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

Benefits:

Canteen
Casual dress
Company events
Company pension
Discounted or free food
Free parking
On-site parking
Sick pay
Work from home

Ability to commute/relocate:

Wolverhampton WV10 9TG: reliably commute or plan to relocate before starting work (preferred)

Experience:

IT support: 1 year (preferred)
Customer service: 3 years (preferred)

Work Location: Hybrid remote in Wolverhampton WV10 9TG

Quick apply

Refine Your Search

line support engineer jobs in brierley hill, wmd

1st Line Technical Support

Multi Skilled Engineer

Technical Support Engineer

Field Service Coordinator

Field Service Administrator

Maintenance Engineer

Pump Station Engineer

IT Support Engineer

1st Line NOC Engineer

Project Technician / Engineer - Midlands

Air Conditioning Engineer

Temporary Works Coordinator

Senior Engineer

Robocode Instructor

3rd Line Engineer - Support

Night Transport Supervisor

Manufacturing Assembler - Permanent Nights

Manufacturing Assembler

Field Service Engineer

Site Technician

I want to receive the latest job alerts for line support engineer in brierley hill, wmd

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