Maintenance associate Work, Jobs in Brighouse (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Reliability Maintenance Engineering Technician
Amazon UK Services Ltd. —Wakefield
- Weekend availability
- Maintenance
- Flexible schedule
Multiskilled Associate/FLT Driver
Newcold Ltd —Wakefield
- £29,483 a year
- Full-time
- Warehouse experience
- Communication skills
- Free parking
Quick apply
2d
Sales Associate
NEXT —Manchester
- Part-time
- Sales
- Merchandising
- IT
09 Senior Associate - SE - Field Service
Nilfisk Ltd —Bradford
- No weekends
- Annual leave
- Employee discount
Quick apply
1d
Associate Director - FM Operational Readiness
Turner & Townsend —Leeds
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Director, Operations Training & Workforce Development
Metropolitan Council —Heywood
- £134,971.20 - £219,128.00 a year
- Weekend availability
- Master's degree
- Supervising experience
- Bachelor's degree
- Employee assistance programme
- Life insurance
5d
Process Safety Senior Consultant (Associate)
DEKRA —Leeds
- £70 an hour
- Hybrid work
- Engineering
- Master's degree
- Project management
Digital Content and Merchandising Executive
SharkNinja —Leeds
- Salesforce
- Employee stock purchase plan
- Annual leave
Inventory Control & Quality Assurance Operations Manager
Amazon UK Services Ltd. —Leeds
- Full-time
- Data analysis skills
- Supervising experience
- Bachelor's degree
9d
TAP Driver Trainer, E2E Field Learning Excellence
Amazon UK Services Ltd. - A10 —Leeds
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
ICQA Area Manager
Amazon UK Services Ltd. —Leeds
- Full-time
- Data analysis skills
- SQL
- Bachelor's degree
2d
Military TAP Driver Trainer (Haydock, Redditch, Leeds or Coalville), E2E Field Learning Excellence
Amazon UK Services Ltd. - A10 —Leeds
- Overtime
- Military
- English
- Driving
- Flexible schedule
Territory Manager in Training - Water
Ecolab Inc. —Manchester
- Full-time
- Customer service
- Microsoft Office
- IT
- Life insurance
Associate SOC Analyst
NCC Group —Manchester
- Full-time
- Hybrid work
- AWS
- Analysis skills
- Continuous improvement
- Annual leave
Quick apply
7d
PDRA (Vascular electrophysiology and Small Vessel Diseases of the Brain)
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- Hybrid work
- Doctoral degree
- Data analysis skills
- Maintenance
- Annual leave
Vendor Risk Management Analyst
Latham & Watkins LLP —Manchester
- Full-time
- Hybrid work
- Customer service
- Data analysis skills
- Master's degree
- Employee discount
- Flexible schedule
Retail Sales Advisor - Manchester
Oak Furnitureland —Manchester
- Up to £47,811 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Principal Engineer / Associate – Construction & Buildability Advisory
WSP —Leeds
- Part-time
- Hybrid work
- Civil engineering
- Construction experience
- In-person
- Flexitime
- Work from home
Cyber Security Engineer
Outcomes First Group —Manchester
- Up to £50,000 a year
- Hybrid work
- Microsoft Access
- Azure
- Analysis skills
7d

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Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

Quick apply

Refine Your Search

maintenance associate jobs in brighouse

Service Desk Analyst - Tier I

Reliability Maintenance Engineering Technician

Multiskilled Associate/FLT Driver

Sales Associate

09 Senior Associate - SE - Field Service

Associate Director - FM Operational Readiness

Director, Operations Training & Workforce Development

Process Safety Senior Consultant (Associate)

Digital Content and Merchandising Executive

Inventory Control & Quality Assurance Operations Manager

TAP Driver Trainer, E2E Field Learning Excellence

ICQA Area Manager

Military TAP Driver Trainer (Haydock, Redditch, Leeds or Coalville), E2E Field Learning Excellence

Territory Manager in Training - Water

Associate SOC Analyst

PDRA (Vascular electrophysiology and Small Vessel Diseases of the Brain)

Vendor Risk Management Analyst

Retail Sales Advisor - Manchester

Principal Engineer / Associate – Construction & Buildability Advisory

Cyber Security Engineer

I want to receive the latest job alerts for maintenance associate in brighouse

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