OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
Key Responsibilities
Sales Strategy & Growth:
- Uphold and deliver against the UK & Ireland sales growth strategy within the relevant sector.
- Create and own a detailed three-year strategic sales plan (updated annually) that sets out market opportunities, growth approach, target customers and revenue objectives for the sector.
- Liaise with the Sector Managing Director, marketing and sales teams to identify, develop and penetrate new customers and market opportunities.
- Identify, develop and secure new business opportunities, whilst growing existing customer relationships.
- Ensure the sales pipeline is qualified, balanced and sustainable to achieve annual sales and profitability targets.
- Own and develop strategic relationships with key customers, consultants, partners and prospects.
- Lead sector-specific go-to-market initiatives and ensure alignment with wider business growth objectives.
- Monitor market trends, competitor activity and customer requirements to identify opportunities for growth and innovation.
Bidding, Commercial & Contractual Management:
- Lead major tender opportunities, including where required, re-tender activity across the sector.
- Design win strategies in collaboration with sales, solutions and bid teams.
- Ensure all commercial and contractual processes are followed in line with group governance requirements.
- Support commercial negotiations and contract discussions with prospective and existing clients.
- Ensure the development of compelling value propositions that differentiate OCS within the marketplace.
Leadership & Performance:
- Provide sales leadership and direction for the sector sales team, ensuring a strong collaborative culture and close alignment with operational and functional leadership teams.
- Develop and sustain sales operational excellence and strong sales process management.
- Monitor sales objectives, targets, performance and other agreed KPIs.
- Monitor and manage team performance through regular 1:1s and effective use of CRM systems (Salesforce).
- Ensure focus on management by fact, identification of root causes of issues and implementation of corrective action plans where necessary.
- Support the wider sales community in developing high-performing teams and a culture of continuous improvement.
- Assist in the recruitment, development and retention of sales talent, ensuring robust sales development programmes are adopted.
- Promote a culture of collaboration, accountability, customer focus and commercial excellence.
Team Support
Bid, Commercial & Legal:
- Collaborate with legal, bid, pricing and commercial functions to maximise productivity and improve win rates.
- Support the mobilisation and transition of new contracts through effective collaboration with internal stakeholders.
Tele-Marketing:
- Ensure the sales team works effectively with tele-marketing and lead generation partners to identify and qualify target prospects within the relevant sector.
- Support the development of targeted prospect lists and account-based sales strategies.
Internal SMEs / Functions:
- Collaborate with operational leaders, subject matter experts and support functions (e.g. IT/IS, ESG, HR, Finance, Procurement and Mobilisation) throughout the business development process.
- Ensure customer solutions are operationally deliverable, commercially viable and aligned to strategic objectives.
Marketing:
- Assist in the development and execution of marketing campaigns within the relevant sector.
- Work alongside marketing teams to identify target customers, market opportunities and sector-specific propositions.
- Support thought leadership, customer engagement and brand awareness activities to strengthen market positioning.
Skills
- Strong knowledge of facilities management and integrated service solutions.
- Proven experience of delivering challenging sales targets with consistently strong win ratios.
- Able to communicate and influence senior-level client contacts, gaining buy-in to tailored solutions and sustainable commercial models.
- Proven track record of leading strategic business development activity and major bid opportunities.
- Able to work effectively within a matrix organisation.
- Strong interpersonal, engagement and influencing skills.
- A strong quality orientation and commitment to continuous improvement.
- An influential and persuasive communicator with excellent written and verbal communication skills.
- A clear and analytical thinker, able to develop innovative solutions and balance multiple stakeholder requirements.
- Excellent people leadership and coaching capabilities.
- Strong commercial and financial acumen.
- Strong decision-making and problem-solving skills.
- Strong communication and leadership capability.
- Ability to drive engagement and influence cultural change.
- Analytical thinker with demonstrable critical thinking skills.
- Leads by example in all role activities.
- Customer and client-focused with a passion for delivering value and long-term partnerships.
- Strong pipeline, forecasting and CRM management capability.
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age. 