Chief strategy Work, Jobs in Brighton, Esx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Lead Brand Strategist
Ancient + Brave —Lewes
- Analytics
- Employee assistance programme
- Employee discount
Chief Finance & Central Services Officer
Raystede Centre for Animal Welfare —Ringmer
- £55,000 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Annual leave
Head of EU Marketing
Ancient + Brave —Lewes
- Spanish
- Team management
- Communication skills
- Employee assistance programme
- Employee discount
Deputy Director, Digital Service Owner
Sussex Community NHS Foundation Trust —Brighton
- £94,356 - £108,814 a year
- Full-time
- Continuous improvement
- Product management
- Agile
1d
Licensing Officer
Sussex Police —Brighton
- £35,772 - £39,276 a year
- Part-time
- Microsoft Word
- Public speaking
- Travel
- Annual leave
- Employee discount
5d
Police Constable - Cyber Crime Unit (SEROCU)
Thames Valley Police —Sussex
- Part-time
- Hybrid work
- Travel
Director - Primary Care
Sussex Primary Care —Brighton
- £94,356 - £108,814 a year
- Call to connect
- Business development
- Continuous improvement
- Contracts
Quick apply
3d
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Continuous improvement
- AI
- Leadership
- Free parking
- Employee discount
Quick apply
Head of Risk & Compliance
RSPCA —Horsham
- Full-time
- Hybrid work
- Google Suite
- Management
- Communication skills
Chief Finance Officer - Brighton & Redhill
The CFO Centre —Brighton
- Hybrid work
Quick apply
Global Medical Communications Director
Rayner Intraocular Lenses —Worthing
- Full-time
- English
- Presentation skills
- Team management
- Referral programme
Growth Marketing Leader
Thales —Crawley
- Full-time
- Remote
- Leadership
- Annual leave
- Employee discount
4d
Detective Constable - Cyber Crime Unit (SEROCU)
Thames Valley Police —Sussex
- Part-time
- Hybrid work
- Travel
Claim Assessor
MetLife —Brighton
- Full-time
- Hybrid work
- Customer service
- AI
- Annual leave
- Life insurance
1d
Interim Associate Director of Finance Management
South East Coast Ambulance Service NHS Foundation Trust —Crawley
- £79,504 - £91,609 a year
- Full-time
- Employee discount
Quick apply
3d
Pensions Manager
Civil Aviation Authority —Gatwick Airport
- £54,000 - £62,500 a year
- Full-time
- Presentation skills
- Analytics
4d
Associate Director of Nursing Education & Professional Practice
Sussex Partnership NHS Foundation Trust —Worthing
- £79,504 - £91,609 a year
- Full-time
- Nursing
- Doctoral degree
- Research
2d

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

chief strategy jobs in brighton, esx

Sr.Dir,Patient Experience

Lead Brand Strategist

Chief Finance & Central Services Officer

Head of EU Marketing

Deputy Director, Digital Service Owner

Licensing Officer

Police Constable - Cyber Crime Unit (SEROCU)

Director - Primary Care

Operations / Service Director

Head of Risk & Compliance

Chief Finance Officer - Brighton & Redhill

Global Medical Communications Director

Growth Marketing Leader

Detective Constable - Cyber Crime Unit (SEROCU)

Claim Assessor

Interim Associate Director of Finance Management

Pensions Manager

Associate Director of Nursing Education & Professional Practice

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