Director of program management Work, Jobs in Brighton, Esx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Director, Workforce Management (Verint)
American Express —Brighton
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Life insurance
13d
Director of Marketing
Caremark Limited —Worthing
- £100,000 a year
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
9d
Sales Development Performance Lead
Avalara —Brighton
- Mentoring
- AI
- Leadership
- Annual leave
Manager, Product Partnerships
American Express —Brighton
- Full-time
- Business development
- Project management
- Travel
- Life insurance
2d
Director, Product Partnerships
American Express —Brighton
- Full-time
- Travel
- Contracts
- Leadership
- Life insurance
2d
Director, Partner and Value Enablement
Sovos Compliance —Brighton
- Remote
- Sales
- Travel
- Recruiting
Quick apply
7d
Director of NP Medical Programs
Franciscan Children's —Brighton
- £110,480 - £151,910 a year
- Full-time
- Management
- Mentoring
- Recruiting
General Sales Manager
Richmond Motor Group —Bognor Regis
- Up to £85,000 a year
- Full-time
- In-person
- Training & development
- Leadership
- Free parking
- Store discount
Quick apply
14d
Waste Programme Manager
MWHTreatment —Falmer
- Customer service
- Business development
- Project management
Broker Relationship Manager
Inshur —Brighton
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- APIs
- Employee assistance programme
- Flexible schedule
Quick apply
Director-Compliance – Credit & Fraud Risk
American Express —Brighton
- Full-time
- Management
- Research
- Project management
- Life insurance
Business Development Manager (BDM) - Worthing - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Worthing
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Account Manager
Inshur —Brighton
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- APIs
- Employee assistance programme
- Flexible schedule
Quick apply
Commercial Contracts Specialist
Acron Aviation Academy —Crawley
- Full-time
- Travel
- Contracts
- Business
- Employee assistance programme
- Gym membership
Commercial Operations Specialist - Data
Air Partner —Gatwick Airport
- £40,000 a year
- CRM software
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Associate Director - Building Surveying
Fulkers Bailey Russell —Brighton
- Full-time
- Hybrid work
- Business development
- Quality control
- Mentoring
- Employee assistance programme
- Referral programme
Quick apply
5d
Senior Building Surveyor
Fulkers Bailey Russell —Brighton
- Full-time
- Hybrid work
- Business development
- Mentoring
- Contracts
- Employee assistance programme
- Referral programme
Quick apply
5d
Senior Quantity Surveyor
Fulkers Bailey Russell —Brighton
- Full-time
- Hybrid work
- Mentoring
- Contracts
- Construction experience
- Employee assistance programme
Quick apply
HGV Tanker Driver
Active pump services —Arundel
- £32,192 - £39,812 a year
- Overtime
- Customer service
- Driving
- Annual leave
- Referral programme
Quick apply

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

director of program management jobs in brighton, esx

Sr.Dir,Patient Experience

Director, Workforce Management (Verint)

Director of Marketing

Sales Development Performance Lead

Manager, Product Partnerships

Director, Product Partnerships

Director, Partner and Value Enablement

Director of NP Medical Programs

General Sales Manager

Waste Programme Manager

Broker Relationship Manager

Director-Compliance – Credit & Fraud Risk

Business Development Manager (BDM) - Worthing - Circa 41k Package - 53k OTE Uncapped

Account Manager

Commercial Contracts Specialist

Commercial Operations Specialist - Data

Associate Director - Building Surveying

Senior Building Surveyor

Senior Quantity Surveyor

HGV Tanker Driver

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