Inbound customer service representative Work, Jobs in Brighton, Esx (with Salaries)

Customer Service Representative
OneFamily —Brighton
- £26,227.50 a year
- Full-time
- Communication skills
Personal Injury Handler (12 Month FTC)
1st Central —Haywards Heath
- £33,000 - £37,000 a year
- Full-time
- Computer literacy
- Writing skills
- Continuous improvement
Sales Development Representative
BrightLocal —Brighton
- Hybrid work
- Heavy lifting
- AI
17h
Digital Technical Support Specialist
CooperSurgical —Crawley
- Full-time
- CRM software
- Spanish
- English

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inbound customer service representative jobs near brighton, esx

Customer Service Representative

OneFamily -
Brighton

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Job details

Full-time
£26,227.50 a year

Qualifications

Financial Conduct Authority guidelines
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

Customer Services Representative:

Location: Brighton

Full-time - Inbound Calls - Problem Solving

Are you a natural listener with a knack for empathy? Join us at OneFamily, where your role is all about creating outstanding customer experiences.

You’ll be the first point of contact for our customers, helping them navigate their concerns, servicing their accounts, and delivering fair, effective outcomes. Every call is a chance to make a difference.

What you’ll be doing:

Handling inbound calls across a range of products
Putting customers first and using sound judgement to find the best solutions
Owning queries from start to finish
Spotting opportunities to improve how we work
Collaborating with the wider Customer Services team

What we’re looking for:

A customer-first mindset and creative problem-solving skills
Excellent communication and attention to detail
Strong interpersonal skills and the ability to work independently
Familiarity with Office 2010, Outlook, and FCA/PRA frameworks
Previous experience in delivering exceptional customer service

Ready to make a real impact? Apply now and help us shape the future of customer care!

OneFamily are an award-winning financial services company, providing products and services that help modern families thrive.

We believe that finance isn’t just personal. Every decision you make affects the people you care about most. That’s why we believe in creating products for modern families: the dual parents, the divorced, the single parents, the live-in grandma and the mate that your kid calls ‘Uncle’ - whatever family means to you.

HR: [email protected]
Head Office Phone: 0800 373010
Head Office: 16-17 West St, Brighton BN1 2RL

Apply Now

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inbound customer service representative jobs in brighton, esx

Customer Service Representative

Personal Injury Handler (12 Month FTC)

Sales Development Representative

Digital Technical Support Specialist

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