OVERALL SUMMARY
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.
Join the Close Brothers Invoice Finance business, working as part of the Risk & Assurance Team, where you will be responsible for setting and driving KPIs within the team and performance management, while also tackling your own portfolio of verifications.
Our ideal team member will have previous experience in effectively verifying valid debts notified to the lender through contacting the client’s debtor base with excellent telephone manner.
RESPONSIBILITIES
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Ensure new business and existing client debt verification activities are completed in accordance with policy, with escalation of issues as appropriate.
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Verifications to be completed in a timely manner with appropriate contact notes maintained. Potential issues to be flagged for business awareness and for next steps to be decided.
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Provide high quality verifications and maintain good relationships with stakeholders – primarily Securities/Sales teams, Underwriters and Client Managers.
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Maintain awareness of the debt verification policy.
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Lead a high performing, engaged team, and sponsor people initiatives within the team
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Set the tone within the function/business by encouraging an inclusive culture and role modelling the company values and expected behaviours
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Manage the recruitment, development, reward and talent & succession planning of the team
Developing Our People: as a line manager, you will be responsible for inspiring and motivating your team, as well as developing performance through coaching. You will encourage your team to take responsibility for their own personal development and provide support through regular feedback.
WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE:
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Good communication skills both written and verbal.
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Ability to work under pressure dealing with high volumes of emails and phone calls.
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Good IT skills – especially proficient in Microsoft Outlook and Excel.
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Process driven with a desire to improve/understand processes and client bookkeeping practice.
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Invoice Finance industry experience/ qualifications
IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:
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An understanding of business bookkeeping and debtors / creditors ledgers.
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Line Management Experience
We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at [email protected] or request a call back.
ABOUT US
At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.
Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.
To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers
To find out more about life at Close Brothers:
https://www.closebrothers.com/life-close-brothers#374017299-899295541
To find out more about our benefits:
https://www.closebrothers.com/employee-benefits
To find out more about our commitment to creating an inclusive environment:
Our Responsibility - Diversity and inclusion ¦ Close Brothers Group
#LI-TW1 #LI-Hybrid #LI-CBIF
At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients.
We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments.
We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients.
Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people.
Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down.
We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life.
