Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath. Surrounded by culture Bath is famous for romance, literature and historic architecture; our boutique hotel is a great base to explore this wonderful city.
Our 166 rooms have been perfectly designed with our guests and the city in mind. Modern and stylish they reflect the influences of the architects and novelists who made Bath famous for its story telling and passionate social scene. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood.
But Hotel Indigo Bath is more than just a Hotel; we're also the home of The Elder Restaurant, a sumptuous yet informal dining experience where our guests are taken on a journey of discovery by our knowledgeable and passionate team. We also offer a private dining suite and eight adjoining guestrooms feature to create the perfect stay for anyone visiting Bath.
This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo.
Are you out-going, full of energy and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our stunning boutique Hotel could be the place for you.
The Role:
We’re looking for a passionate and talented Operations Manager to join our team. You’ll be responsible for running the day -to -day operations across the Hotel. You’ll work closely with the General Manager to focus on driving sales, revenue and financially assessing all cost KPI’s across the Hotel. More importantly, you’ll be the Hotels ambassador for customer satisfaction and service delivery – coaching the teams to deliver an exceptional customer experience. As Op’s Manager, you’ll play a fundamental part in formulating and delivering the Hotel’s strategy, delivering the highest standards of service throughout the property and monitoring the hotel’s sales performance against budgets for operational departments. You’ll always be looking at ways to improve and thinking of fresh new ideas.
You’ll be the go -to for each HOD, supporting them with daily operations and working with each of them to continuously improve their delivery and service. Each day will be different for you, one day you might be working with The People Team writing personal development plans and the next you’ll be leading an audit with the Maintenance Manager, ensuring all health and safety regulations are adhered too. This means you’ll need to be flexible and adaptable to business needs with top -notch interpersonal and communications skills.
The Ideal Candidate:
We’re looking for an ambitions Operations Manager who aspires to be our next General Manager, you’ll be highly motivated with a drive to succeed to be the best. Hotel experience is absolutely essential in this role so you’ll have worked in a 4/5* Hotel in an Operations Manager role or similar. You’ll need strong knowledge off all departments, particularly Food & Beverage. Experience of leading, managing and developing a successful team is also essential for this role. Taking lead of the day -to -day operations, you’ll need a forward -thinking planned approach. You’ll need to work well under pressure whilst maintaining a positive, can -do approach to every task.
All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.
