DEPARTMENT: Women’s Operations
REPORTS TO: Women's General Manager
LOCATION: Bristol Bears High Performance Centre, Abbots Leigh, Bristol, BS8 3TF. Where required, the role may include duties at off-site locations.
CONTRACT TYPE: Full-Time
WORKING HOURS: 37.5 hours per week, this role will require you to work evenings and weekends.
SALARY: £30,000 - £35,000, depending on experience
CLOSING DATE: Friday 19th June at midnight
ABOUT BRISTOL BEARS
Bristol Bears Rugby is part of Stephen Lansdown’s sporting group of companies which includes Bristol Sport, Bristol City Football, Bristol Flyers Basketball and each of their respective community charities.
Our vision is ‘to inspire our community through rugby success’. Our supporters regularly attend Shaftesbury Park to watch the team perform in Premiership Women’s Rugby league.
ROLE SUMMARY
The Team Operations Manager will support the day-to-day operational delivery of Bristol Bears Women, ensuring efficient coordination across player administration, compliance, scheduling, travel, logistics, and matchday operations.
The role is central to ensuring smooth operational delivery across the women’s programme while maintaining high professional standards and supporting player welfare.
PRINCIPLE RESPONSIBILITIES
RUGBY OPERATIONS
· Coordinate daily rugby operations and administration.
· Maintain compliance with PWR, RFU and World Rugby regulations.
· Lead the delivery of the PWR Minimum Operating Standards (MOS).
· Coordinate player schedules and operational planning.
PLAYER ADMINISTRATION
· Register players and manage RFU/GMS administration.
· Assist the Head Coach, General Manager and Senior HR Business Partner with the administration of player onboarding paperwork.
· Process player appearance and expense requests.
· Manage trialist administration and onboarding/offboarding processes.
· Coordinate player welfare logistics including travel and accommodation.
· Coordinate player appearance and community requests.
MATCHDAY & TRAINING OPERATIONS
· Coordinate matchday operational delivery.
· Submit training and matchday schedules to ADAMS (UK Anti-doping).
· Support logistics for training and fixtures.
· Coordinate pathway partnership administration.
· Working with the performance staff and Performance Chefs on schedule and food numbers.
· Be the Club’s Discipline Officer, and the main point of contact for any discipline enquiries from the RFU (Rugby Football Union).
· Be the Learning Management System (LMS) Manager, ensuring that all players and staff have completed the required RFU and World Rugby educational modules.
· Responsible for a pre, during and post-match administration in relation to organising match day.
COMPLIANCE & GOVERNANCE
· Monitor compliance with anti-doping and regulatory processes.
· Maintain accurate operational records and documentation.
· Be the Designated Safeguarding Officer (DSO) safeguarding and player welfare procedures.
VENUE & LOGISTICS
· Support operational delivery at Shaftesbury Park.
· Coordinate venue logistics and operational requirements.
· Liaise with internal departments and external stakeholders.
KEY RELATIONSHIPS
· Head Coach and other Rugby Coaches.
· General Manager
· Team Operations Manager
· Women’s Medical Lead
· Women’s Athletic Performance Lead
ESSENTIAL SKILLS
- Highly organised with strong attention to detail
- The successful applicant will be required to drive the club kit van and therefore must hold a valid full driving licence
- Excellent time management skills
- Ability to work as part of a team and the ability to work independently and efficiently
*
DESIRABLE SKILLS
· Experience of working in a professional women’s sport environment.
· Experience and knowledge of the World Rugby, RFU and PWR competitions and relevant regulations.
HEALTH AND SAFETY
· Responsible for ensuring all health and safety procedures are followed at all times, with relevant documentation to support
· To ensure all employees complete the training required to do their job
· Report all incidents and accidents as required
· To complete and review the relevant risk assessments.
EQUAL OPPORTUNITIES
We are committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no employee or potential employee receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.
SAFEGUARDING
Bristol Rugby Club Limited is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. This role would be subject to a Enhanced Disclosure Barring Service (DBS) check.
BENEFITS
As part of the Bears family, you’ll have access to a wide range of benefits, including:
WORK LIFE BALANCE
- 25 days annual leave plus bank holidays (pro rata)
FINANCIAL SECURITY
- Hargreaves Lansdown pension scheme
- Life assurance policy
FAMILY FRIENDLY BENEFITS
HEALTH & WELLBEING
- Employee Assistance Programme
- HPC gym access (subject to player schedules)
- Company Sick Pay
- Career development opportunities through CPD and Apprenticeship Levy funding
TRAVEL & LIFESTYLE PERKS
- Cycle to Work scheme
- Discounted First Bus travel
- Electric vehicle scheme
FOOD & ON-SITE BENEFITS
- Subsidised meals at the HPC on training days
- Onsite parking at the HPC
SPORT, EVENTS & DISCOUNTS
- Matchday tickets for Bristol Bears Men and Women home fixtures
- Ad-hoc tickets for other Bristol Sport fixtures
- Discounts at Ashton Gate food and beverage outlets on matchdays
- Discounts with a variety of local businesses including attractions, hotels and cafes
- Discount at the Bristol Sport retail shop
- Bears Kit (where applicable for the role)
*Please note that some benefits are non-contractual and may be subject to change as well as subject to terms and conditions.
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Canteen
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Enhanced maternity leave
- Free flu jabs
- Free parking
- On-site gym
- On-site parking
- Sick pay
- Store discount
Application question(s):
- Do you have current, valid right to work in the UK?
- Do you have you have reliable transport to travel to the Bristol Bears High Performance Centre in Failand, BS8 3TF. Please note that there is no public transport to the facility.
- Do you require any reasonable adjustments at any stage of our recruitment process?
- What are your salary expectations?
Work Location: In person
