Business to business technical support Work, Jobs in Bristol, Eng (with Salaries)

Business Analyst
Advanced Secure Technologies —Saint Mellons
- £40,000 - £45,000 a year
- Full-time
- Azure
- Data analysis skills
- Project management
- Free parking
Quick apply
Operational Support Officer
HM Courts and Tribunals Service —Bristol
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
13d
Telecoms Technical Specialist - Sites
National Grid Electricity Distribution —Bristol
- £63,949 a year
- Hybrid work
- Travel
- Free parking
- Annual leave
Quick apply
Service Desk Analyst
Leidos —Bristol
- £24,900 - £29,300 a year
- Full-time
- Customer service
- IT
- In-person
- Annual leave
- Work from home
Consultant - Manager, Business Analyst (Functional) Design, Defence & Security
Deloitte —Bristol
- Hybrid work
- Analysis skills
- Agile
- Communication skills
Developer & Systems Support Engineer
TC Group —Bristol
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Microsoft Office
- Annual leave
Quick apply
12d
Account Handler
Sutton Specialist Risks —Bristol
- From £27,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Work from home
Quick apply
Technical Support Analyst
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
2nd Line Technical Support
iFacility —Shepton Mallet
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Computer networking
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Analyst
Forestry England —Bristol
- £33,854 a year
- Part-time
- Hybrid work
- English
- Travel
- Free parking
- Employee discount
6d
Junior Project Manager
One Big Circle —Bristol
- £26,500 a year
- Full-time
- Microsoft Office
- Presentation skills
- In-person
Quick apply
Communications Officer
Forestry England —Bristol
- £33,854 a year
- Part-time
- Hybrid work
- English
- Organisational skills
- Free parking
- Employee discount
12d
ERP Manager
Plant-Ex Ingredients Ltd —Avonmouth
- £35,000 - £40,000 a year
- Full-time
- SQL
- JavaScript
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Compliance and Continuous Improvement Coordinator
Eco2 Management Services Limited —Cardiff
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
4d
Contact Support Team Leader
Hartley Pensions —Bristol
- £33,000 - £37,000 a year
- Full-time
- Hybrid work
- Management
- English
- IT
Quick apply
4d
Client Services Executive
AFH Financial Group —Cardiff
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
Product Operations Assistant - Rail
One Big Circle —Bristol
- £26,500 a year
- Full-time
- Google Suite
- Customer service
- Microsoft Office
Quick apply
Customer Technical Data Coordinator- 12 Month FTC
Encirc —Bristol
- £32,000 - £35,000 a year
- Microsoft Office
- Free parking
- Annual leave
Quick apply
CRM & Integration Engineer
Synapri —Bristol
- £50,000 a year
- Salesforce
- APIs
- Communication skills
Business Analyst
Network Plus —Bristol
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Contracts
- Agile
Quick apply
1d

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business to business technical support jobs near bristol, eng

Business Analyst

Advanced Secure Technologies -
Saint Mellons

Quick apply

Job details

Full-time
£40,000 - £45,000 a year

Benefits

Free parking
Company car

Qualifications

Jira
Data modelling
Azure
Relational databases
Business analysis
Data analysis skills
Business processes
Project management
Software development
Agile
Requirements gathering
Communication skills
SDLC
PRINCE2 Certification

Full job description

Business Analyst

Location: Cardiff (Office-based, 5 days a week)
Salary: £40,000 – £45,000 (DOE)
Team: Product & Customer Experience
Reporting to: Director of Product & Customer Experience
Start Date: Immediate start available

Are you a Business Analyst looking to grow your influence and help shape products that really matter?

At Advanced Secure Technologies, we’re a Cardiff-based technology company on a mission to protect organisations from document fraud. Our secure digital solutions support customers across the legal, financial, and education sectors — helping them reduce risk and operate with confidence.

Due to continued growth, we’re looking for a Business Analyst to play a key role in shaping, improving, and delivering high-quality products, including software applications, used both internally and by our customers. Working closely with our Director of Product & Customer Experience and Lead Product Manager, you’ll help turn business needs into clear, actionable requirements that drive product direction and delivery.

This role is ideal for an ambitious mid-level aspiring Business Analyst who wants to make a real impact in a growing business. You’ll have genuine opportunity to influence product decisions and grow your responsibility as the business evolves.

Requirements

What you’ll do

Capture, analyse, negotiate, and document business and product requirements across our product portfolio.
Support project initiation activities, including defining goals, high-level requirements, and viability analysis.
Undertake business process analysis, producing process diagrams and recommending improvements.
Work with stakeholders across Product, Technology, Sales, Operations, and Leadership to gather and refine requirements.
Support product backlog management, maintaining epics, features, and user stories.
Participate in the full product and software development lifecycle to ensure solutions meet agreed requirements.
Review existing products and propose, prioritise, and document improvement opportunities.
Communicate with customers where appropriate on product-related analysis and requirements.
Produce clear, structured, high-quality documentation and maintain requirement traceability using appropriate tools.

What you bring

Proven experience or strong capability in business analysis, including requirements elicitation and documentation.
Experience analysing business processes and translating them into practical requirements.
Strong technical understanding and the ability to communicate effectively with both technical and non-technical colleagues.
Excellent written and verbal communication skills, with confidence working at all levels of a business.
A structured, analytical approach and the ability to work autonomously when required.
ISEB Diploma in Business Analysis or equivalent experience.

Bonus points for

Experience working across the Software Development Lifecycle.
Exposure to defect management and release management.
Data analysis, data modelling, or relational database experience.
Experience using tools to track requirements and delivery such as Target Process, Jira, or Azure DevOps.
Knowledge of project management principles such as Agile or PRINCE2.
Degree-level education.

Benefits

What we offer:

Competitive salary of £40,000 – £45,000 depending on experience.
The opportunity to directly influence product direction in a growing technology business.
Clear progression opportunities as the product function and business scale.
25 days holiday plus Bank Holidays.
Training and development time, plus support for relevant courses and qualifications.
Free gym, free secure parking, free eyecare, and a fully stocked kitchen.
Company car and cycle-to-work schemes.
A supportive, collaborative culture with birthday treats and regular office events.

Location and hours
Onsite at Eastern Business Park, St Mellons, Cardiff, Wales.
Minimum 37.5 hours per week, 8.30am to 5pm Monday to Friday, with up to one hour for lunch.

Onsite working
We’re an office-based team because our culture thrives on collaboration, close working relationships, and hands-on support as we grow and evolve our products. While we don’t offer fully remote or fixed hybrid roles, ad hoc home working is supported when life happens.

Diversity & inclusion
Advanced Secure Technologies is an equal opportunity employer, committed to fostering diversity and inclusion. We welcome applications from all backgrounds and process personal data in accordance with our Privacy Notice.

Quick apply

Refine Your Search

business to business technical support jobs in bristol, eng

Business Analyst

Operational Support Officer

Telecoms Technical Specialist - Sites

Service Desk Analyst

Consultant - Manager, Business Analyst (Functional) Design, Defence & Security

Developer & Systems Support Engineer

Account Handler

Technical Support Analyst

2nd Line Technical Support

IT Support Analyst

Junior Project Manager

Communications Officer

ERP Manager

Compliance and Continuous Improvement Coordinator

Contact Support Team Leader

Client Services Executive

Product Operations Assistant - Rail

Customer Technical Data Coordinator- 12 Month FTC

CRM & Integration Engineer

Business Analyst

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