Customer services officer Work, Jobs in Bristol, Eng (with Salaries)

Customer Feedback Officer
BRC Jobs —Bristol
- £30,015 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Head of Operations
ASDAN —Bristol
- £47,500 - £54,750 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- In-person
- Sick pay
Quick apply
Registration and Celebratory Services Officer
Newport City Council —Newport
- £31,537 - £34,434 a year
- Weekend availability
- Customer service
- Word processing
- Public speaking
3d
Employability Officer
Itecskills —Newport
- £25,000 - £27,000 a year
- Full-time
- Customer service
- Profit sharing
- Annual leave
Quick apply
Complaints and Governance Officer
Brunelcare —Bristol
- £31,406.53 - £38,870.37 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Emergency Operation Centre Officer x4
Bristol City Council —Bristol
- £32,061 - £34,434 a year
- Weekend availability
- Microsoft Office
- IT
- Annual leave
9d
Application Support Officer (Revs and Bens)
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Weekend availability
- Hybrid work
- Tax experience
- Annual leave
- Flexitime
10d
Operational Support Grade - HMP Bristol (Prison Support Role)
Ministry of Justice —Bristol
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Customer Services Officer
Wiltshire Council —Chippenham
- £27,254 - £28,598 a year
- Temporary
- Hybrid work
- IT
- Communication skills
- Negotiation
10d
Static Security Officer/ Concierge (DAYS/NIGHTS/RELIEF)
RGM Security Limited —Almondsbury
- £13.30 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Management
- Free parking
Quick apply
13d
Security Account Support Officer - Bristol Area
BidvestNoonan —Bristol
- £13.45 an hour
- Computer literacy
- Communication skills
Quick apply
Compliance Officer - Early Years Team
South Gloucestershire Council —Yate
- £36,363 - £39,152 a year
- Part-time
- Childcare
- Travel
- IT
- Annual leave
- Employee discount
2d
Technical Officer
Bristol City Council —Bristol
- £29,064 - £31,022 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Flexitime
21h
Estates Administration Officer
Forestry Commission —Stoke Gifford
- £26,959 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Annual leave
Accommodation Officer (Housing)
Civic Recruitment Limited —Newport
- £20.49 an hour
- Temporary
- Customer service
- Administrative experience
- Travel
Quick apply
6d
Independent Living Scheme Officer
Bromford —South Gloucestershire
- £27,945 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Employee assistance programme
- Sick pay
10d
University Guarantor Officer
University of Bath —Bath
- £31,236 - £37,694 a year
- Part-time
- Customer service
- University
- Communication skills
- Annual leave
- Employee discount
9d
Security Officer - Aspects Leisure Park, Bristol
Savills Management Resources —Bristol
- £14.52 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Venue and Marketing Executive
Design West —Bristol
- From £28,000 a year
- Full-time
- Social media management
- Computer networking
- Organisational skills
- Employee discount
Quick apply
1d
Mobile Patrol Officer
Redwatch Security LTD —Clevedon
- £13 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply

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customer services officer jobs near bristol, eng

Customer Feedback Officer

BRC Jobs
Bristol

Quick apply

Job details

Full-time
£30,015 a year

Qualifications

Customer service
Microsoft Office
Administrative experience
IT
Communication skills

Full job description

Job Title: Customer Service Officer
Type: FTC until the end of January 2027
Location: Bristol
Salary: FTE is £30,015
Hours: 21 hours a week

BRC are working closely with a housing association seeking a Customer Service Officer to join their Customer Service team on a temporary basis.

This role involves acting as the first point of contact for customer enquiries, delivering an end-to-end customer service experience across multiple communication channels including telephone, email, social media and face-to-face interactions.
Duties:

Deliver professional and customer-focused service in line with organisational values and objectives.
Respond to customer enquiries relating to repairs, housing management, tenancy management, estate management and rent accounts.
Diagnose and raise repair requests, ensuring correct priorities and instructions are issued.
Liaise with colleagues and contractors to resolve customer queries effectively.
Handle difficult or sensitive situations calmly and professionally.
Escalate safeguarding concerns and complex issues where appropriate.
Maintain accurate records and update systems with customer information and service requests.
Support performance targets including call quality and customer satisfaction measures.
Handle confidential and sensitive information in line with GDPR requirements.

Requirements:

Previous experience working in a customer-focused environment.
Strong communication and administrative skills.
Experience dealing with customers in challenging or stressful situations.
Ability to manage multiple tasks and prioritise workload effectively.
Good IT skills including Microsoft Office packages.
Ability to remain calm under pressure and provide effective problem solving.
Knowledge of GDPR and handling sensitive information.
Experience within social housing or repairs services is desirable.

Benefits:

Opportunity to work within a supportive and collaborative team
Training and development opportunities
Varied and rewarding workload
Inclusive working environment

For more information, please call Meg Smith on 02920 231000 or 01179 239100.
To apply, please submit your CV outlining your relevant experience and qualifications.
We will be reviewing applications on an ongoing basis until the position is filled.

Quick apply

Refine Your Search

customer services officer jobs in bristol, eng

Customer Feedback Officer

Head of Operations

Registration and Celebratory Services Officer

Employability Officer

Complaints and Governance Officer

Emergency Operation Centre Officer x4

Application Support Officer (Revs and Bens)

Operational Support Grade - HMP Bristol (Prison Support Role)

Customer Services Officer

Static Security Officer/ Concierge (DAYS/NIGHTS/RELIEF)

Security Account Support Officer - Bristol Area

Compliance Officer - Early Years Team

Technical Officer

Estates Administration Officer

Accommodation Officer (Housing)

Independent Living Scheme Officer

University Guarantor Officer

Security Officer - Aspects Leisure Park, Bristol

Venue and Marketing Executive

Mobile Patrol Officer

I want to receive the latest job alerts for customer services officer in bristol, eng

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