Case Worker Midlands ( North West )
About Key4Life
Key4Life is an innovative charity dedicated to reducing reoffending by supporting people with convictions to build positive, sustainable futures. We work in prisons and the community, delivering specialist programmes and tailored one-to-one support to enable lasting rehabilitation and meaningful social impact.
As we expand our services across the Midlands and North West, we are seeking a committed and motivated Case Worker to support men on probation and those leaving custody.
About the Role
You will provide intensive, one-to-one support to men on probation and those being released from prison under Post-Sentence Supervision.
The role focuses on supporting individuals with complex needs to access appropriate local services, stabilise their circumstances, and move towards employment and desistance from crime. You will deliver prison in-reach and “Through the Gate” support, advocate with partner agencies, and work closely with probation and community organisations.
As a Case Worker, you will take responsibility for managing complex cases, contributing to best practice, and supporting high standards of safeguarding and risk management across the service.
This is a rewarding opportunity to make a tangible difference in the lives of men facing significant barriers to stability and reintegration.
Key Responsibilities
- Provide one-to-one advocacy, practical advice, and emotional support
- Assess need and risk, developing personalised and trauma-informed support plans
- Manage a caseload of individuals with complex and high-risk needs
- Deliver prison in-reach and pre-release planning support
- Support individuals to access services relating to housing, wellbeing, training and employment
- Monitor risk, engagement and progress, escalating safeguarding concerns appropriately
- Work in partnership with probation and other statutory and voluntary agencies
- Maintain accurate, confidential and timely case records
- Contribute to service development and uphold high professional standards
Essential Requirements
- Significant experience supporting men with complex needs (e.g. mental health, substance use, offending history)
- Strong experience in casework, advocacy and risk management
- Knowledge of the criminal justice system and community resettlement pathways
- Experience managing complex or high-risk cases
- Strong communication, IT and organisational skills
- Ability to work independently and manage a varied caseload
- Enhanced DBS (Update Service preferred)
- Prison vetting (or willingness to obtain)
- Full UK driving licence and access to a vehicle
What We Offer
- Hybrid and flexible working
- A supportive, mission-driven team
- Opportunity to contribute to innovative rehabilitation work
- Potential for contract extension or permanent role
- Ongoing professional development opportunities
Safeguarding and Safer Recruitment Statement
Key4Life is fully committed to safeguarding and promoting the welfare of adults, children and young people. Safeguarding is central to our organisational culture, and we operate a zero-tolerance approach to abuse, harm, exploitation and neglect.
This role involves direct work with vulnerable adults and individuals within the criminal justice system. The successful candidate will be required to undergo an Enhanced DBS check, prison security vetting, and satisfactory reference checks in line with our Safer Recruitment Policy.
All staff are expected to:
- Actively uphold Key4Life’s safeguarding policies and procedures
- Identify, assess and appropriately escalate safeguarding concerns
- Work within statutory safeguarding frameworks and multi-agency arrangements
- Maintain professional boundaries and demonstrate sound professional judgement
- Participate in mandatory safeguarding training and continuous professional development
Key4Life works in partnership with probation services, prisons, local authorities and other statutory agencies. We expect all employees to contribute to a culture of vigilance, accountability and professional curiosity to ensure the safety and wellbeing of those we support.
Job Type: Fixed term contract
Contract length: 6-9 months
Pay: £29,200.00-£34,000.00 per year
Work Location: Hybrid remote in Bristol BS5 0HE
