Service delivery manager (defence team) Work, Jobs in Bristol, Eng (with Salaries)

Service Delivery Manager (Defence Team)
NCC —Bristol
- £54,102 - £67,056 a year
- Call to connect
- Hybrid work
- Management
- Travel
- IT
Commercial Manager
Amey Ltd —Aust
- Organisational skills
- Contracts
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
1h
Service Delivery Manager
Frontier Resourcing —Almondsbury
- Full-time
- IT
- In-person
- Communication skills
Quick apply
Senior Consultant: Project Controls / Planning
i3Works —Bristol
- £45,000 - £65,000 a year
- Hybrid work
- Business development
- Project management
- Agile
- Annual leave
- Life insurance
Project Manager/PMO Consultant - Defence & Security
PA Consulting —Bristol
- Full-time
- Hybrid work
- PMP
- Analysis skills
- Project management
- Annual leave
Quick apply
Senior Capture Manager
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- Sales
- Travel
- Free parking
- Employee assistance programme
Cost Manager (Water, Energy, Defence, Infrastructure - PMCM)
WSP —Bristol
- Part-time
- Hybrid work
- Analysis skills
- Travel
- Organisational skills
- Flexitime
- Work from home
Digital Transformation Consultants
i3Works —Bristol
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Agile
- Annual leave
- Life insurance
Project Manager
Babcock International —Bristol
- Full-time
- Hybrid work
- Project management
- Annual leave
11d
Business Analyst, People Transformation, Human Capital, Defence & Security, Technology and Transformation
Deloitte —Bristol
- Hybrid work
- Business development
- Analysis skills
- Organisational skills
Procurement Commercial Manager - Defence
Mace —Bristol
- Full-time
- Travel
- Contracts
- Life insurance
4d
Infrastructure Engineers (DV Security Clearance )
CGI —Bristol
- Full-time
- Engineering
- Communication skills
Quick apply
Assistant Procurement Commercial Manager - Defence
Mace —Bristol
- Full-time
- Travel
- Contracts
- Life insurance
4d
Senior Commercial Manager
Babcock International —Bristol
- Full-time
- Hybrid work
- Contracts
- Leadership
- Negotiation
- Annual leave
Consultant to Senior Manager - Major Programmes - Project, Programme and Product Delivery, Defence & Security
Deloitte —Bristol
- Hybrid work
- DevOps
- Product management
- Leadership
10d
IT Service Manager
Babcock International —Bristol
- Full-time
- Project management
- Presentation skills
- IT
- Annual leave
7d
Commercial Manager - Defence
Frontier Resourcing —Bristol
- Full-time
- Hybrid work
- No degree
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Project Manager Job - Defence & Aerospace
MIGSO-PCUBED —Bristol
- Hybrid work
- Employee discount
Quick apply
Consultant/Senior Consultant/Manager, Complex Procurement, GPS Strategy & Transformation, Defence & Security
Deloitte —Bristol
- Hybrid work
- Project management
Manager, Sourcing & Procurement (Defence), Supply Chain and Network Operations
Deloitte —Bristol
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office

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Service Delivery Manager (Defence Team)

NCC
Bristol

Apply Now

Job details

Permanent
£54,102 - £67,056 a year

Benefits

Company pension
Private medical insurance

Qualifications

Management
ITIL
IT
Problem management
Communication skills

Full job description

Service Delivery Manager (Defence Team)

NCC

Bristol based – predominantly on site with limited hybrid working

Travel: You will be required to travel between two close sites in North Bristol and further travel may be needed on an ad-hoc basis with clients.

Salary: £54,102 to £67,056 per annum experience dependent, plus 12.5% employer pension contribution and private medical insurance.

Security Clearance: You would be required to undergo a high level of government security clearance once in role and we’ll support getting you cleared.

Closing Date: 30th July 2026 – we reserve the right to close the advert early if needed.

NCC is the UK’s defence innovation partner! We’re expanding rapidly and supporting a range of interesting new projects in the Defence, Energy, Space, Marine and Technology sectors. We’re a medium sized not for profit company, with a wonderful collaborative culture and this is a new position for the company due to strong natural growth.

Sitting within our IT department and partnering with our Secure Operations department, you’ll first build, recruit and then subsequently lead and manage the Secure Operations IT Support team to ensure that that the IT services meet the needs of the Secure Operations Team, whilst closely mirroring the existing services within General Operations.

You’ll workhand in hand with our IT Service Delivery Manager and the IT Operations Manager outside of the secure operations team to ensure that consistently high standards are maintained.

Specifically, you’ll –

Build, recruit, lead and motivate the new IT Secure Operations delivery team.
Design, implement and continuously improve the Secure Operations IT service support and delivery processes; ensuring that these are aligned with both ITIL best practises and existing IT Operations procedures.
Problem Management through trend analysis and prevention
Design and create detailed KPI reporting to support IT SLT.
Manage the IT Secure Operations run budget.
Take ownership of Incident, Request and Change management process within Secure Operations IT and act as a point of escalation.
Chair the Change Advisory Board when required.
Create standard operating procedures for key service delivery functions.
Support the technical development and delivery of internal secure working environments.
Take responsibility for the service transition and onboarding of all new services within the Secure IT environment.
Maintain the required levels of Security Clearance, as defined by the scope of the role.

Please refer to the job description for full details.

What we’ll look for in your application:

We will prioritise applications with background in fields such as defence, engineering, R&D or manufacturing industries.

Be eligible and willing to undertake a high level of government security clearance. No existing clearance required.
Proven experience of working in a Service Delivery Manager (or similar) role with 3 years’ minimum experience over your career.
Well-rounded IT knowledge from career running up to Service Delivery Management experience.
Strong verbal/written communication skills and listening skills. Ability to act as a bridge between business, technical, and security stakeholders.
Demonstrable experience of managing and building teams.
ITIL v4/v5 foundation qualification
Familiarity with implementing best practices across Microsoft environments.
Awareness of common regulatory and compliance frameworks (e.g. ISO 27001, Cyber Essentials Plus).
Experience of working in Security Controlled Environment.
Awareness of telephony systems
Awareness of various software licensing models
Strong demonstrable vendor management skills

Not sure if you are the right fit and want to check with someone? Please feel free to reach out to our recruitment team either via the contact page on our career site or directly to Jon Barratt via linked in.

Who are the NCC?

We bridge the gap between academia and industry, helping companies of all sizes to capitalise on cutting-edge innovations to deliver more. We do this at every stage of their journey and across the entire product lifecycle, from the earliest concept to end-of-life.

Part of the High Value Manufacturing (HVM) Catapult and the University of Bristol, we’ve evolved from our origins as the National Centre of Excellence in composite technology. We provide a gateway to world-class expertise, advanced facilities, and industrial collaboration. A not-for-profit organisation, we leverage these assets to complement our customers’ capabilities, helping them to develop their people, grow, compete, and succeed through technology and product leadership. As well as working with industrial partners, we help create the conditions that enable UK innovators and industry to thrive. This includes providing national and local decision-makers with insight and evidence to inform strategy, policy, and investment decisions.

Apply Now

Refine Your Search

service delivery manager (defence team) jobs in bristol, eng

Service Delivery Manager (Defence Team)

Commercial Manager

Service Delivery Manager

Senior Consultant: Project Controls / Planning

Project Manager/PMO Consultant - Defence & Security

Senior Capture Manager

Cost Manager (Water, Energy, Defence, Infrastructure - PMCM)

Digital Transformation Consultants

Project Manager

Business Analyst, People Transformation, Human Capital, Defence & Security, Technology and Transformation

Procurement Commercial Manager - Defence

Infrastructure Engineers (DV Security Clearance )

Assistant Procurement Commercial Manager - Defence

Senior Commercial Manager

Consultant to Senior Manager - Major Programmes - Project, Programme and Product Delivery, Defence & Security

IT Service Manager

Commercial Manager - Defence

Project Manager Job - Defence & Aerospace

Consultant/Senior Consultant/Manager, Complex Procurement, GPS Strategy & Transformation, Defence & Security

Manager, Sourcing & Procurement (Defence), Supply Chain and Network Operations

I want to receive the latest job alerts for service delivery manager (defence team) in bristol, eng

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