Software consultant Work, Jobs in Bristol, Eng (with Salaries)

Front Line Support Consultant
Lumera —Bristol
- Monday to Friday
- Hybrid work
- Communication skills
2d
Consultant - Manager, Backend Developer - Tech Consultancy - Defence & Security
Deloitte —Bristol
- Hybrid work
Power BI Consultant | People & Workforce Analytics
Zellis —Bristol
- Annual leave
1d
Consultant - Senior Consultant: Project Controls / Planning
i3Works —Bristol
- £40,000 - £60,000 a year
- Hybrid work
- Management
- Business development
- Agile
- Annual leave
- Life insurance
SDLC Consultant / Lead (DevOps & Full Stack Capability)
i3Works —Bristol
- Hybrid work
- DevOps
- Business development
- Continuous improvement
- Annual leave
- Life insurance
Business Analyst - Senior Consultant/Manager, Commerce - Deloitte Digital
Deloitte —Bristol
- Hybrid work
- AI
- Leadership
Venue Design Consultant
Charcoalblue —Bristol
- £35,000 - £65,000 a year
- Monday to Friday
- Hybrid work
- Computer literacy
- Travel
- Mentoring
- Flexible schedule
Client Success Consultant
LEAP Legal Software —Bath
- £35,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
8d
Data and Benefits and Operations Senior Associate
Pwc UK —Bristol
- Full-time
- Hybrid work
- Business development
- Analysis skills
- AI
Implementation Consultant
ADP —Bristol
- SQL
- Mentoring
- Agile
9d
Managing Consultant - Software Engineering
PA Consulting —Bristol
- Full-time
- Hybrid work
- Azure
- Management
- Salesforce
- Annual leave
Quick apply
Senior Recruitment Consultant
Workchain Ltd. —Bristol
- £32,000 - £40,000 a year
- Recruiting
- Organisational skills
- Communication skills
Stakeholder Engagement Consultant
Stantec —Bristol
- Communication skills
- Annual leave
9d
Implementation Consultant
NECSWS —Chippenham
- £35,000 - £40,000 a month
- Full-time
- Remote
- Software troubleshooting
- Customer service
- Travel
- Annual leave
Quick apply
Architect or Technologist
Bood Group Ltd —Bristol
- £30,000 - £40,000 a year
- Full-time
- Construction experience
- In-person
Quick apply
1d
BIM Manager - Senior Consultant – Real Estate – UK Wide
Turner & Townsend —Bristol
- Full-time
- Hybrid work
- Research
Quick apply
9d
Data Integration Lead
PACT Solutions —Bristol
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Azure
- Travel
- Mentoring
Quick apply
Finance Systems Lead
National Trust —Trowbridge
- £45,000 a year
- Full-time
- SharePoint
- Free parking
- Employee assistance programme
4d
Senior Software Engineer (Full Stack)
4C Strategies —Warminster
- Hybrid work
- ERP systems
- English
- Mentoring
Security Cleared Digital Transformation Consultant
Turner & Townsend —Bristol
- Full-time
- Research
- Business development
- Analysis skills
Quick apply
4d

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Front Line Support Consultant

Lumera
Bristol

Apply Now

Job details

Permanent
2 days ago

Benefits

Company pension

Qualifications

Jira
Technical troubleshooting
Pension
Stakeholder collaboration
Client engagement
Incident queue management
User account provisioning
Ticket management
User account management
Confluence
IT permissions management
Technical writing
Customer support
Customer interaction
Multidisciplinary collaboration
Application support
Communication skills
Active Directory
Identity & access management

Full job description

Are you passionate about solving problems and helping customers get the most from business-critical software? Do you enjoy investigating issues, working with people, and learning how complex systems operate? If so, we'd love to hear from you.

We're looking for a Front Line Support Consultant to join our growing Operations team in Bristol. You'll play a key role in supporting clients who use Lumera's pensions software solutions, helping them resolve issues, guiding them through service requests, and ensuring they receive an exceptional support experience.

This is a varied, client-facing role where no two days are the same. You'll work closely with customers, product specialists, and technical teams while developing valuable experience in software support within the financial services industry.

Your New Mission

You'll be involved in the day-to-day delivery of support services for our clients, including:

Investigating, triaging, and resolving software error messages and application-related issues within our pension administration platforms.
Managing user access requests, password resets, and client permissions.
Supporting clients via email, phone, and Microsoft Teams, providing professional and responsive support experience.
Monitoring, tracking, and prioritising incidents and service requests using Jira to ensure service levels are achieved.
Working closely with product specialists and technical teams to escalate and coordinate the resolution of more complex issues.
Keeping clients informed with clear and timely updates throughout the lifecycle of an incident or request.
Contributing to knowledge sharing by creating and maintaining documentation, supporting articles, and best practices within Confluence.
Developing your knowledge of Lumera's products, technologies, and pension industry solutions.

What We Offer

A collaborative and supportive team environment.
The opportunity to work with leading pension providers and financial services organisations.
Full training on Lumera products, processes, and technologies.
Career development opportunities within Operations, Product Support, Service Delivery, and other specialist teams.
Exposure to business-critical applications used across the life and pensions industry.
A hybrid working model with a centrally located Bristol office where you will be expected to work 2 days per week in our Bristol office.
A comprehensive benefits package focused on your professional development and wellbeing.

We're Looking for Someone Who

Enjoys solving problems and investigating issues.
Has a relevant degree
Is confident communicating with customers and building professional relationships.
Can explain technical issues clearly to both technical and non-technical audiences.
Is organised and able to prioritise multiple tasks effectively.
Has a curious mindset and enjoys learning new technologies and business processes.
Works well independently whilst also collaborating with wider teams.
Takes ownership of issues and sees them through to resolution.

Nice to Have

Experience in a customer-facing role such as Customer Service, Helpdesk, Service Desk, or Application Support.
Experience supporting software or business applications.
Familiarity with Microsoft 365.
Exposure to Microsoft Entra ID or Active Directory user administration.
Basic SQL or database querying experience.
Experience using ticket management platforms such as Jira.
Familiarity with knowledge management tools such as Confluence.

Don't worry if you don't have experience with every technology listed above. We're more interested in your communication skills, problem-solving ability, and willingness to learn.

Working Hours

This role operates on a rota basis covering core support hours, Monday to Friday between 08:30 and 17:30.

About Lumera

Lumera is dedicated to the digital transformation of the European Life and Pensions industry. As insurtech innovators, we provide technology solutions covering policy administration, data management, and migration to a broad blue-chip customer base. Combining technology and industry expertise, we also deliver a comprehensive range of specialist services tailored to local market needs.

Headquartered in Stockholm, Lumera has a significant presence across the United Kingdom, the Netherlands, Norway, Sweden, India, and Vietnam.

Additional Information

All positions within Lumera are subject to an employee vetting check. We are committed to fair and inclusive recruitment and will consider the relevance of any information disclosed.

Apply Now

Refine Your Search

software consultant jobs in bristol, eng

Front Line Support Consultant

Consultant - Manager, Backend Developer - Tech Consultancy - Defence & Security

Power BI Consultant | People & Workforce Analytics

Consultant - Senior Consultant: Project Controls / Planning

SDLC Consultant / Lead (DevOps & Full Stack Capability)

Business Analyst - Senior Consultant/Manager, Commerce - Deloitte Digital

Venue Design Consultant

Client Success Consultant

Data and Benefits and Operations Senior Associate

Implementation Consultant

Managing Consultant - Software Engineering

Senior Recruitment Consultant

Stakeholder Engagement Consultant

Implementation Consultant

Architect or Technologist

BIM Manager - Senior Consultant – Real Estate – UK Wide

Data Integration Lead

Finance Systems Lead

Senior Software Engineer (Full Stack)

Security Cleared Digital Transformation Consultant

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