At Wessex Garages, we’ve been putting customers first and delivering excellence in automotive retail for over 35 years. With dealerships across South Wales and the South West of England, we proudly represent leading manufacturers including Nissan, Hyundai, Kia, Mazda, GWM and Mitsubishi. For these leading brands we supply new and used cars and vans, deliver after sales support and champion the Motability Scheme.
We’re proud to offer our customers and colleagues an experience built on Knowledge, Value, Transparency, and Trust — values that are at the heart of everything we do.
About the role
Are you an experienced automotive professional with a passion for used cars and team leadership? Wessex Garages - Cribbs Causeway are looking for a Used Car Manager to lead the charge in growing our used car operation.
This is a fantastic opportunity to join a trusted, forward-thinking motor group. If you’re self-motivated, detail-oriented, and ready to make your mark, we’d love to hear from you.
What you’ll be doing:
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Managing day-to-day operations of the used car department, including sourcing stock, pricing, appraisals, and overseeing vehicle preparation and display.
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Leading, motivating, and developing a high-performing sales team to meet targets and deliver exceptional customer service.
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Reporting on departmental performance, key KPIs, and stock levels to senior management.
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Ensuring all vehicles meet safety and quality standards in line with company policies and legal requirements.
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Driving compliance with Group sales processes and industry regulations.
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Creating and implementing strategies to boost sales and profitability, including effective lead management and in-house sourcing through our service teams.
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Handling customer queries and complaints with professionalism and a commitment to resolution.
What we’re looking for:
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Proven experience in the motor trade, ideally in used car sales or management.
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A confident leader who can energise and coach a team to success.
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Excellent communication skills and a strong focus on customer satisfaction.
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Commercially savvy with a good grasp of market trends and pricing strategies.
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Organised, efficient, and comfortable working in a fast-paced environment.
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A full UK driving licence is required.
Key Information
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Working Pattern: 45.5 hours a week across Mon – Sat (with a 1 hour lunch). Day off in lieu during the week and 1 late shift per week. Sunday working required during March and September
Why join Wessex Garages?
We’re committed to supporting our people with a range of benefits designed to promote wellbeing, reward loyalty, and enhance your overall experience at work:
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Holiday Allowance – Enjoy 22 days of annual leave plus bank holidays, with extra days added the longer you stay with us.
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Pension Scheme – We contribute to your future with company-backed pension support.
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Exclusive Employee Schemes – Take advantage of our discounted car purchase programme and Cycle to Work scheme after completing your probation.
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Wellbeing Support – Through our partnership with Menable, a specialist service for the automotive sector, you’ll have free access to confidential coaching, wellbeing check ins, and referral support where needed.
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Health Benefits – We provide complimentary eye tests and flu vaccination vouchers to help you stay healthy year-round.
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Event Perks – As proud sponsors of Bristol Bears Rugby we offer a limited number of free tickets to each game for our colleagues.
Please note:
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Driving licence checks will be carried out during the recruitment process.
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We are unable to provide visa sponsorship for this position.
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Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process.
