Solution specialist Work, Jobs in Bristol (with Salaries)

Customer Success Specialist
Sparkol Ltd —Bristol
- £24,500 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Work from home
Quick apply
1d
Customer Service Representative - Bristol
Diligenta —Bristol
- £26,228 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Inventory Specialist
GXO Logistics —Bristol
- £39,100 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Reward Operations Specialist
Computershare —Bristol
- Full-time
- Hybrid work
- Oracle
- Human resources
- Organisational skills
- Work from home
8d
Assistant Underwriter
Sutton Specialist Risks —Bristol
- From £27,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Work from home
Quick apply
12d
Cyber Security Specialist
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- DevOps
- Travel
- IT
- Free parking
- Employee assistance programme
Category Specialist
TVS Supply Chain Solutions —Emersons Green
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
7d
Customer Support Specialist
ExpenseIn —Bristol
- £28,000 - £30,000 a year
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
4d
Telecoms Project Delivery Manager
National Grid Electricity Distribution —Trowbridge ED
- £63,949 a year
- Hybrid work
- Project management
- Free parking
- Annual leave
Quick apply
6d
International Data Specialist
Ecosurety —Bristol
- £32,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Excel
- IT
- Communication skills
- Work from home
- Flexible schedule
Quick apply
4d
Digital Transformation Consultants
i3Works —Bristol
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Agile
- Annual leave
- Life insurance
IT Support Analyst
Babcock International —Bristol
- £33,900 - £42,400 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
14d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Bath
- Temporary
- Customer service
BI and Automation Specialist
Nisbets —Bristol
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Restaurant
- Work from home
12d
Account Handler
Sutton Specialist Risks —Bristol
- From £27,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Work from home
Quick apply
8d
Customer Success Specialist
Furniturebox UK —Warminster
- £26,000 - £27,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Driving
- Computer skills
- Work from home
- Employee assistance programme
Quick apply
1d
ISO 9001 Quality Specialist
Ayvens —Bristol
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
14d
Supply Chain Coordinator - Medical
TVS Supply Chain Solutions —Emersons Green
- Full-time
- Hybrid work
- ERP systems
- Negotiation
- Health & wellbeing programme
- Work from home
Quick apply
4d
Machine Learning Engineer (KTP Associate)
University of Bath —Bath
- £43,000 - £51,000 a year
- Full-time
- Hybrid work
- Project management
- University
- Machine learning
- Employee discount
Data & AI Consultant
Pax8 Global —Bristol
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- IT
- AI
- Communication skills
11d

I want to receive the latest job alerts for solution specialist in bristol

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

solution specialist jobs near bristol

Customer Success Specialist

Sparkol Ltd
Bristol

Quick apply

Job details

Permanent | Full-time
£24,500 - £32,000 a year
1 day ago

Benefits

Casual dress
Cycle to work scheme
Company pension
Work from home
Private medical insurance
On-site parking

Qualifications

CRM software
XML
Technical support
HubSpot
Video editing

Full job description

Sparkol make unique software tools that help people to engage their audience. Our main product, VideoScribe, enables our users to create engaging whiteboard-style animations quickly and easily without any design or technical know-how. It is used by thousands of business people, marketers, illustrators, video professionals, teachers and students, as well as regular folk with stories to tell.

This is a customer-facing role within a small team responsible for ensuring we provide excellent self-service help, account and product support and sales admin support to all our customers and free users.

As well as responding to the daily tickets we receive, this role is responsible for generating useful and engaging help content for our VideoScribe customers, including help articles and tutorial videos.

This role also has the possibility to grow into new areas such as providing customer training and creating assets (images, templates, etc).

Responsibilities:

Provide front-line support to Sparkol customers in relation to incoming product, account and sales enquiries
Ensure customer communication is helpful, efficient and in line with the Sparkol tone of voice guidelines
Ensure there is value gleaned from every interaction (for both parties) and make every contact count
Create and review help articles and tutorials to ensure they are clear and use the appropriate tone of voice
Time management is key, you need to be able to prioritise your workload to ensure the standard of service is maintained across the customer success function
Work with the Head of Customer Success to ensure the team is consistently evolving to improve the level of service we provide

Core Skills:

A passion for helping people better engage their audience
Very customer-focussed and an excellent communicator, both verbal and written
An enthusiastic problem-solver, able to determine the root cause of an issue and articulate an appropriate solution
Technically competent with knowledge of Sparkol products as well as fundamental knowledge of XML and ability to troubleshoot browser and network issues
Understanding of image formats, particularly SVGs, and familiarity with video editing/animation
Fundamental understanding of audio editing desirable
Experience with CRM systems, particularly Hubspot, desirable
A self-starter, diligent with a keen eye for detail
Able to work well under pressure and prioritise effectively

Before you go:

This is a hybrid role - we enjoy an 'in-office' day on a Wednesday
Benefits: free lunch Wednesdays, health cash plan, BUPA, death in service, income replacement, bike-to-work and getting to work with an amazing team!
Sparkol is committed to building a diverse and inclusive team. We encourage applications from people of all backgrounds.
We conduct background checks on all candidates once an offer has been made.

Job Type: Full-time

Work Location: Hybrid / Remote in Bristol BS1 6NL

Salary: in line with experience.

Apply with CV and cover letter.

Pay: £24,500.00-£32,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
On-site parking
Private medical insurance
Work from home

Work Location: Hybrid remote in Bristol BS1 6NL

Quick apply

Refine Your Search

solution specialist jobs in bristol

Customer Success Specialist

Customer Service Representative - Bristol

Inventory Specialist

Reward Operations Specialist

Assistant Underwriter

Cyber Security Specialist

Category Specialist

Customer Support Specialist

Telecoms Project Delivery Manager

International Data Specialist

Digital Transformation Consultants

IT Support Analyst

Specialist: Full-Time, Part-Time, and Part-Time Temporary

BI and Automation Specialist

Account Handler

Customer Success Specialist

ISO 9001 Quality Specialist

Supply Chain Coordinator - Medical

Machine Learning Engineer (KTP Associate)

Data & AI Consultant

I want to receive the latest job alerts for solution specialist in bristol

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected