It service manager Work, Jobs in Bristol Bs34 (with Salaries)

IT Service Manager
Babcock International —Bristol
- Full-time
- Project management
- Presentation skills
- IT
- Annual leave
7d
Data Center Critical Environment Technician Manager
Microsoft —Newport
- £44,700 - £86,500 a year
- Full-time
- Azure
- Computer Science
- Microsoft Office
Global IT Systems Manager
Buro Happold —Bath
- Analysis skills
- No degree
- Contracts
- Employee assistance programme
- Employee discount
IT Manager
turn IT on —Bath
- £33,000 - £41,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Employee assistance programme
- Employee discount
Quick apply
Website Manager
Forestry England —Bristol
- £40,388 a year
- Part-time
- English
- IT
- Communication skills
- Free parking
- Employee discount
12d
Product Owner
Ecotricity —Stroud
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Communication skills
- Free parking
- Employee discount
Quick apply
11d
IT Operations Specialist
Airbus Operations Limited —Bristol
- Full-time
- Hybrid work
- English
- Bachelor's degree
- No degree
- Free parking
8d
Data Enrichment Manager
Somerset Bridge Group —Bristol
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Maths
- Annual leave
- Referral programme
Quick apply
Senior IT Business Analyst
Kohler —Quedgeley
- Microsoft Excel
- Computer Science
- SQL
Application Support Officer (Revs and Bens)
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Weekend availability
- Hybrid work
- Tax experience
- Annual leave
- Flexitime
7d
Infrastructure Engineers (DV Security Clearance )
CGI —Bristol
- Full-time
- Engineering
- Communication skills
Quick apply
Senior Applied AI Engineer – Prompting & Evaluation
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- Full-time
- ERP systems
- Master's degree
- Travel
Quick apply
Applied AI Engineer – Prompting & Evaluation
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- Full-time
- ERP systems
- Master's degree
- APIs
Quick apply
EUC Manager
Osborne Clarke —Bristol
- Hybrid work
- Azure
- Management
- Microsoft Office
12d
Problem Manager
Babcock International —Bristol
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Agile
- Annual leave
- Employee assistance programme
Web Technology Specialist
Alliance Pharma —Chippenham
- Full-time
- Communication skills
- HTML
Networks Project Manager
M Group —Clifton
- Project management
- Travel
- IT
- Employee discount
5d
Senior Project Manager – Technology & Business Change
Womble Bond Dickinson (UK) LLP —Bristol
- Hybrid work
- Travel
- IT
- Communication skills
14d
Business Systems Manager
Systems Engineering and Assessment Ltd —Frome
- Up to £65,000 a year
- Call to connect
- Hybrid work
- SQL
- Leadership
- Free parking
- Annual leave
PMO, Reporting and Digital Systems Consultant
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills

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IT Service Manager

Babcock International -
Bristol

Apply Now

Job details

Permanent | Full-time
7 days ago

Benefits

Annual leave
Company pension

Qualifications

ITIL Certification
Project management
Presentation skills
IT
PRINCE2 Certification

Full job description

Location:
Bristol, GB, BS16 1EJ

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Onsite or Hybrid: OnSite

Job Title: IT Service Manager

Location: Bristol, Gloucestershire

Compensation: Competitive + Benefits

Role Type: Full time / Permanent

Role ID: SF74843

Shape the future of aviation technology while delivering services that keep critical operations running

At Babcock, we’re working to create a safe and secure world, together. If you join us, you can play your part as an IT Service Manager at The Bristol Technology Centre, near Bristol, Gloucestershire.

The role

As an IT Service Manager, you'll be the single point of accountability for end-to-end IT service delivery to a key aviation customer. This is a highly visible, customer-facing role where you'll build trusted stakeholder relationships, drive service excellence, and ensure critical technology services are delivered to the highest standards.

Working at the heart of our Engagement Delivery Team, you'll have the opportunity to influence service strategy, lead continual improvement initiatives, and make a direct impact on customer success. If you're passionate about delivering exceptional IT services, managing complex stakeholder relationships, and helping support vital aviation operations, this role offers an exciting platform for career growth within a global engineering and defence organisation.

Day-to-day, you’ll be required to:
Building and maintaining strong relationships with customer stakeholders as the key interface between Babcock IT and the customer.
Leading regular service review meetings, presenting performance against contractual commitments and service levels.
Managing customer escalations and overseeing communications and resolution during major incidents.
Driving customer-focused Service Improvement Plans that enhance service delivery and user experience.
Representing the Engagement Delivery Team through executive communications, stakeholder engagement, and customer site meetings.

This role is 37.5 hours per week and is based on-site at The Bristol Technology Centre. Travel to other Babcock and customer sites will be expected

Essential experience of the IT Service Manager

Experience managing operational IT delivery teams or resolving complex IT service issues.
Experience producing reports for senior stakeholders and presenting findings effectively.
Strong understanding of IT services and their relationship to wider business objectives.
Demonstrable experience managing customer-facing services and stakeholder relationships.
Proven ability to drive service improvements and maintain high levels of customer satisfaction.

Qualifications for the IT Service Manager

Essential:
Relevant experience in IT service management, service delivery, or customer-facing technology environments.

Desirable:
PRINCE2 or equivalent project management qualification.
ITIL Foundation or Practitioner certification.
Technical qualifications such as Cisco, Microsoft, or equivalent certifications.

Security Clearance

The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).

What we offer

Generous holiday allowance
Matched contribution pension scheme, with life assurance
Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
Employee shopping savings portal
Payment of Professional Fees
Reservists in the armed forces receive 10-days special paid leave
Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually.
‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity

Babcock

We’re Babcock — a global FTSE 100 organisation with over 26,000 people working together to make a difference.

Here, you’ll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we’re building a future that lasts — not just through the impact we make, but through meaningful careers that respect your work-life balance.

We call that lifetime engineering.

Join us and see how far we can go, together.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email [email protected] with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.

Closing date: 27/07/2026

Job Segment: User Experience, Cisco, Project Manager, Manager, Engineer, Technology, Management, Engineering

Apply Now

Refine Your Search

it service manager jobs in bristol bs34

IT Service Manager

Data Center Critical Environment Technician Manager

Global IT Systems Manager

IT Manager

Website Manager

Product Owner

IT Operations Specialist

Data Enrichment Manager

Senior IT Business Analyst

Application Support Officer (Revs and Bens)

Infrastructure Engineers (DV Security Clearance )

Senior Applied AI Engineer – Prompting & Evaluation

Applied AI Engineer – Prompting & Evaluation

EUC Manager

Problem Manager

Web Technology Specialist

Networks Project Manager

Senior Project Manager – Technology & Business Change

Business Systems Manager

PMO, Reporting and Digital Systems Consultant

I want to receive the latest job alerts for it service manager in bristol bs34

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