Customer service team lead Work, Jobs in Bristol Temple Meads Station (with Salaries)

Contact Centre Team Leader
ELA Comectronica Sarri Ltd. —Bristol
- £2,850 - £3,800 a month
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
Quick apply
1d
Customer Service Team Leader
Ayvens —Bristol
- £32,000 - £38,000 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
- Free parking
- Annual leave
Service Desk Team Leader
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Azure
- Windows
- AWS
- Employee discount
Service / Customer Pillar Lead
M&G plc —Bath
- Full-time
- Continuous improvement
- Driving
- Leadership
- Annual leave
Digital Optimisation Lead
Swoop Travel —Bristol
- £57,000 - £61,800 a year
- Full-time
- Hybrid work
- Marketing
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Customer Experience Team Leader
Sopra Steria —Newport
- £26,972 - £29,000 a year
- Weekend availability
- Hybrid work
- Organisational skills
- IT
- Annual leave
10d
Weekend Customer Services Team Leader
Almondsbury Garden Centre —Almondsbury
- £12.71 - £13.00 an hour
- Part-time
- Management
- English
- Driving
Quick apply
7d
Customer Service Team Leader
William Hill —Melksham
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
14d
Lead Nightshift Manager
Sainsbury's —Bristol
- From £36,250 a year
- Night shift
- Management
- Leadership
- Employee discount
11d
Fleet Availability Team Leader
Novuna —Trowbridge
- Up to £40,000 a year
- Full-time
- Hybrid work
- Maintenance
9d
Senior Service Advisor (Team Leader)
Novuna —Trowbridge
- Up to £40,000 a year
- Full-time
- Hybrid work
- Maintenance
1h
Business Readiness Lead
Ayvens —Bristol
- Full-time
- Customer service
- Agile
- Referral programme
Member Options Team Lead
CLFIS Limited —Bristol
- Leadership
- Communication skills
- Tax experience
People & Service Team Leader
River Island —Bristol
- Weekend availability
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Lead Generation Agent
Myhealthpal —Stonehouse
- £25,000 - £32,000 a year
- Full-time
- CRM software
- Organisational skills
- IT
- Free parking
- Flexible schedule
Quick apply
22h
Team Leader
Southern Coop —Frome
- £13.50 an hour
- Part-time
- Employee assistance programme
- Employee discount
ELEVATE Lead Development Representative (French Speaker)
ELEVATE EMEA —Bristol
- Remote
- Customer service
- Organisational skills
- Time management
Quick apply
Team Leader for Eat a Pitta in Broadmead (Bristol)
Eat a Pitta —Bristol
- £13 an hour
- Full-time
- Management
- Supervising experience
- Team management
- Employee discount
Quick apply
3d
Knoopologist (Team Leader)
Knoops- Bristol —Bristol
- £13.50 an hour
- Full-time
Quick apply
9d

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customer service team lead jobs near bristol temple meads station

Contact Centre Team Leader

ELA Comectronica Sarri Ltd.
Bristol

Quick apply

Job details

Permanent | Full-time
£2,850 - £3,800 a month
1 day ago

Qualifications

Customer service
Microsoft Office
Supervising experience
Leadership
Communication skills
A Level

Full job description

Job Summary

We are looking for a motivated and customer-focused Contact Centre Team Leader to join our growing team in Bristol. This is an exciting opportunity for someone who enjoys leading people, supporting customer service excellence, and helping teams achieve their goals. As a Contact Centre Team Leader, you will provide day-to-day guidance to a team of customer service professionals, monitor service performance, and contribute to delivering an outstanding customer experience. We offer a supportive work environment, ongoing leadership development, and excellent opportunities for career progression.

What You'll Do

Lead, motivate, and support a team of customer service advisors to deliver excellent customer experiences.
Monitor daily team performance against service and quality objectives.
Provide coaching, feedback, and ongoing support to help team members develop their skills.
Assist with scheduling, workload planning, and daily operational activities.
Handle customer escalations and help resolve complex enquiries professionally.
Monitor customer interactions to maintain service quality and compliance standards.
Prepare performance reports and maintain accurate operational records.
Work collaboratively with management to improve processes and customer satisfaction.
Support the onboarding and training of new team members.
Encourage a positive, collaborative, and high-performing team culture.
Contribute to continuous improvement initiatives across the contact centre.

Requirements

Previous experience in customer service, contact centre, retail, hospitality, administration, team support, or a related role is beneficial but not essential.
Leadership or supervisory experience is advantageous but not required.
Excellent communication and interpersonal skills.
Strong organisational and problem-solving abilities.
Customer-focused attitude with the ability to motivate others.
Comfortable using Microsoft Office and standard business systems.
Ability to manage multiple priorities in a fast-paced environment.
Willingness to learn and support continuous improvement.
GCSEs, A-Levels, or equivalent qualifications are preferred but not required.

Why Work With Us

Competitive monthly salary.
Comprehensive leadership training and ongoing professional development.
Supportive and collaborative working environment.
Opportunities for internal promotion and career progression.
Stable full-time employment with a growing organisation.
Inclusive workplace that values teamwork, innovation, and customer excellence.

Pay: £2,850.00-£3,800.00 per month

Work Location: In person

Quick apply

Refine Your Search

customer service team lead jobs in bristol temple meads station

Contact Centre Team Leader

Customer Service Team Leader

Service Desk Team Leader

Service / Customer Pillar Lead

Digital Optimisation Lead

Customer Experience Team Leader

Weekend Customer Services Team Leader

Customer Service Team Leader

Lead Nightshift Manager

Fleet Availability Team Leader

Senior Service Advisor (Team Leader)

Business Readiness Lead

Member Options Team Lead

People & Service Team Leader

Lead Generation Agent

Team Leader

ELEVATE Lead Development Representative (French Speaker)

Team Leader for Eat a Pitta in Broadmead (Bristol)

Knoopologist (Team Leader)

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