Job Summary
We are looking for a friendly, organised and reliable Office and Social Media Assistant to join our growing business.
The role will be based mainly at our Newton Abbot office and showroom, although occasional travel to our Seale-Hayne workshop may be required.
Working Hours and Pay
- Monday to Thursday
- 8:30am to 2:30pm
- A 20-minute unpaid break during each shift
- 22 hours and 40 minutes of paid work per week
- £13.71 per hour
- Occasional additional paid weekend hours may be required during the summer months to help at shows and events
Main Responsibilities
The main focus of this role will be office administration, customer service and creating regular social media content for the business.
Office responsibilities will include:
- Answering incoming telephone calls and dealing with customer enquiries
- Replying to emails and online enquiries
- Preparing and sending estimates and quotations
- Creating and sending customer invoices
- Booking customers and vehicles into the diary
- Keeping customers updated on bookings and vehicle progress
- Ordering parts and checking deliveries
- Helping to keep the office and showroom organised and presentable
- Providing general administrative support to the team
A key part of the role will also be creating daily social media content across our different business pages. This will include:
- Taking photos and videos of vehicles and completed installations
- Creating and publishing engaging posts
- Writing clear and professional captions
- Promoting our products and services
- Sharing workshop updates, current projects and completed work
- Creating short-form video content for Facebook, Instagram and TikTok
- Responding to basic comments and messages
- Helping to maintain a consistent and professional online presence
There may also occasionally be a need to collect vehicles or parts and assist with other duties to support the team.
About You
The ideal applicant will:
- Be friendly, confident and professional when speaking with customers
- Be organised and comfortable managing several tasks
- Be confident using computers, email and social media
- Be able to create clear, engaging and professional content
- Be reliable and able to work independently
- Be happy working in a growing business where priorities may occasionally change
- Hold a full UK driving licence
Experience using Facebook, Instagram, TikTok or basic photo and video editing software would be beneficial.
Experience within the automotive industry would also be helpful but is not essential, as training will be provided.
Pay: £13.00-£13.71 per hour
Work Location: In person
