Strategy manager Work, Jobs in Brixton, Gtl (with Salaries)

Senior Customer Experience Manager
Macmillan Cancer Support —London
- £55,000 - £61,000 a year
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Employee discount
- Flexible schedule
10d
International Strategy & Operations Senior Manager, Commerce
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Analysis skills
- Work from home
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Portfolio management
Ceto Talent —London
- £529.54 a day
- Full-time
- Hybrid work
- Management
- Continuous improvement
- Communication skills
- Profit sharing
- Work from home
Quick apply
19h
Programme Manager – Health Strategy
University College London —London
- £54,931 - £64,644 a year
- Full-time
- Analysis skills
- Project management
- Organisational skills
- Annual leave
- Employee assistance programme
4d
Paid Strategy Manager
Not On The High Street —London
- £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Quick apply
7d
Strategy Manager
Sizewell C —London
- £66,866 - £72,870 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Travel
- Annual leave
5d
Strategy Project Manager
Bauer Media Outdoor —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Annual leave
- Life insurance
Quick apply
3d
Paid Media Manager
LADbible Group —London
- Hybrid work
Supply Chain Strategy Manager
NextStep —London
- £70,000 - £90,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
Quick apply
10d
Agent Strategy Manager
Decagon —London
- £105,000 - £140,000 a year
- Full-time
- Sales
- Engineering
- Bachelor's degree
- Life insurance
Strategy & Policy Design Manager
Lambeth Council —London
- £54,360 - £57,495 a year
- Full-time
7d
Strategy Manager
LSEG (London Stock Exchange Group) —London
- Full-time
- Communication skills
Graduate Programme 2027: Strategy & Operations Manager
Revolut —London
- £12,600 a month
- Full-time
- Hybrid work
- English
- SQL
- Internship
11d
EMEA Deal Strategy & Operations Manager
LangChain —London
- £105,000 - £120,000 a year
- Full-time
- Analysis skills
- In-person
- Business
EA - EVP Strategy & BD
Harbour Energy —London
- Full-time
- Microsoft Office
- Project management
- Organisational skills
3d
Program Manager – Global Product Portfolio & Operations
HeadFirst B.V. —London
- £5,000 - £8,000 a month
- Full-time
- Hybrid work
- English
- Project management
- Bachelor's degree
Quick apply
Regional Manager (Middle East and South Asia)
Imperial College London —South Kensington
- £57,785 - £69,365 a year
- Weekend availability
- Travel
- Leadership
- Annual leave
11d
Senior Logistics and Operations Manager
Indutex Industrial Solutions —London
- £5,800 - £7,600 a month
- Full-time
- Management
- ERP systems
- English
Quick apply
10d
Co-Production Manager
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Project management
- Communication skills
- Marketing
- Annual leave
5d

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Senior Customer Experience Manager

Macmillan Cancer Support -
London

Apply Now

Job details

Permanent
£55,000 - £61,000 a year
10 days ago

Benefits

Company pension
Employee discount
Flexible schedule
Life insurance

Qualifications

Management
Customer service
Continuous improvement

Full job description

Permanent
Full time (34.5 hours)we are open to a conversation about how you work these hours
Hybrid Split between home and our London Office / Shipley Office / Glasgow office: Our Hybrid model for this role will mean 1 day per a week in the office
Salary Range £55000 £ 61000 – benefits and recognition

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role

Reporting to the Head of Customer Experience, you will champion and improve the experiences of our supporters, one of our core external audiences. You will lead a team and have overall responsibility for customer experience planning and measurement, ensuring we best meet customer needs and our charitable objectives.

You’ll work with our insight team to build understanding of customers and audience segments, especially the needs of diverse communities and priority audiences. You’ll map the customer journeys and experiences across Macmillan, identifying how we can better meet customer needs, drive income and deliver excellent experiences. You’ll use this insight to develop strategies that drive continuous improvement and draw on your outstanding stakeholder skills to influence change and inspire teams to deliver excellent experiences for our customers.

As an experienced, inclusive line manager, you will role-model the Macmillan behaviours and be a true advocate of our values, showing heart, strength and ambition for the team and our customers.

About you?

The successful candidate will demonstrate:

Excellent customer journey planning and service design experience, across multiple channels and touchpoints

Excellent line management experience, with evidence of building committed, empowered and successful teams

Experience of developing strategies for improving the customer experience including retention methodologies and measuring effectiveness.

Experience navigating complex internal stakeholder environments, using exceptional influence and communications skills, and solid problem-solving to best meet customer needs, find solutions and drive culture change

Significant understanding of how to deliver exceptional branded experiences and improving customer service

Experience of briefing complex insight work and working with data and analytics to turn information into insight and insight into recommendations

Experience of facilitation/training/coaching

What we can offer you?

25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days

Pension matched up to 7.5%

120+ learning and development offers, with access to external professional qualifications

Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm

Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: June 12th
First interview dates: TBC

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

We are an organisation that is committed to setting candidates up for success, so we can support you to be at your best during the application or selection process, please contact Macmillan TA Team [email protected] for advice, or a conversation on reasonable adjustments.

Apply Now

Refine Your Search

strategy manager jobs in brixton, gtl

Senior Customer Experience Manager

International Strategy & Operations Senior Manager, Commerce

Client Engagement Manager

Portfolio management

Programme Manager – Health Strategy

Paid Strategy Manager

Strategy Manager

Strategy Project Manager

Paid Media Manager

Supply Chain Strategy Manager

Agent Strategy Manager

Strategy & Policy Design Manager

Strategy Manager

Graduate Programme 2027: Strategy & Operations Manager

EMEA Deal Strategy & Operations Manager

EA - EVP Strategy & BD

Program Manager – Global Product Portfolio & Operations

Regional Manager (Middle East and South Asia)

Senior Logistics and Operations Manager

Co-Production Manager

I want to receive the latest job alerts for strategy manager in brixton, gtl

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