Property / Lettings Administrator
Location: Poole, Dorset
Hours: 30-40 hours per week (depending on suitable candidate's availability)
Salary: £17–£21 per hour (depending on experience)
About Us
We are a private landlord company based in Poole, owning and managing our own substantial residential portfolio across the local area. Because of this, you'll only manage our own properties and tenants. There are no third-party landlords, making the day-to-day tasks much simpler and more efficient.
We are looking for an organised, proactive, and reliable individual to support the administration and operations of the business.
This is a varied and important role at the centre of the company, involving compliance, maintenance coordination, and overseeing the day-to-day management of our properties.
Our ideal candidate will be highly organised, capable of managing multiple tasks efficiently, and able to work with a professional and positive attitude. This role would suit someone looking for a long-term position within a well-established and growing property business.
We pride ourselves on maintaining a professional, well-organised, and supportive working environment.
Key Responsibilities
Tenant & Lettings Administration
- Responding to tenant enquiries by email
- Managing the full administrative lettings process from enquiry and application through to tenancy completion
- Preparing tenancy agreements and associated paperwork
- Maintaining accurate tenant and property records
Compliance & Documentation
- Ensuring all legal, compliance, and tenancy documentation is completed, approved, and stored correctly
- Managing tenancy documents, prescribed information, and compliance records
- Organising and filing invoices, receipts, and property documentation
Property Management
- Liaising with tenants and management staff regarding maintenance issues
- Coordinating contractor appointments and maintenance works
- Occasional errands or collection of items from local suppliers where required
- Requesting tenant feedback and maintaining positive tenant relations
Requirements
- Ability to multitask and prioritise workload effectively
- Strong organisational and administrative skills
- Professional and friendly manner
- Ability to work independently and use initiative
- Full UK driving licence preferred
Essential
- Experience within lettings, property management, or residential administration
- Familiarity with tenancy processes and compliance requirements
Why Join Us?
- Join a long-established company managing a substantial residential portfolio
- Relaxed but professional working environment with a small, supportive team
- Varied role with responsibility, independance and autonomy
- Opportunity to gain further experience across lettings and property management
- Long-term opportunity with potential for progression
- Free on-site parking
- Unlimited tea, coffee and biscuits - and hot chocolate for the right candidate!
Pay: £17.00-£21.00 per hour
Benefits:
- Casual dress
- On-site parking
Work Location: In person
