Customer success advisor Work, Jobs in Broadway, Wor (with Salaries)

Customer Success Advisor
Mears Group —Evesham
- Up to £30,000 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee discount
Customer Success Techical Advisor
team.blue UK —Worcester
- Weekend availability
- Hybrid work
- Communication skills
Customer Success Sales Advisor
team.blue UK —Worcester
- Weekend availability
- Hybrid work
- Sales
- Communication skills
Holiday Home Sales Advisor - Hoburne Cotswold
Hoburne —Cirencester
- £28,600 a year
- Weekend availability
- Sales
- Employee assistance programme
- Employee discount
Tesco Travel Money Advisor
Travelex —Cirencester
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Sales Advisor
FlooringSuperstore.com —Cheltenham
- Up to £40,000 a year
- Weekend availability
- CAD
- English
- In-person
- Free parking
- Store discount
Quick apply
11d
Solution Presales Engineer (Process Safety)
Sphera Solutions UK Ltd. —Warwick
- Computer Science
- Sales
- Engineering
Quick apply
Sales Estimator
Tapi —Cheltenham
- £32,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
Service Desk Advisor - Weekends
Trust Systems —Cirencester
- £28,000 - £29,000 a year
- Weekend availability
- English
- Windows
- Driving
- Free parking
- Work from home
Quick apply
11d
Claims Specialist
AmTrust International —Bishops Cleeve
- £26,000 - £30,000 a year
- Customer service
- Microsoft Office
- Analysis skills
- Gym membership
Customer Services Advisor
Halfords —Redditch
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
7d
Volkswagen Service Advisor
Listers —Stratford-upon-Avon
- £31,500 - £39,600 a year
- Full-time
- Customer service
- Administrative experience
- Health & wellbeing programme
- Employee discount
4d
Sales Advisor
Crew Clothing Stow-On-The-Wold —Stow on the Wold
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- IT
- Communication skills
- Referral programme
Quick apply
Sales Advisor
Crew Clothing Evesham —Evesham
- £11.18 - £12.71 an hour
- Part-time
- Customer service
- IT
- Communication skills
- Referral programme
Quick apply
Industry Process Expert
GEOVIA —Warwick
- Hybrid work
- Sales
- Engineering
- English
- Flexible schedule
Senior People Business Partner (Commercial Fleet Services)
Halfords —Redditch
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Senior Finance Business Partner – M&A and Strategy
Malvern Panalytical Ltd —Malvern
- Full-time
- Hybrid work
Loss Prevention Advisor
TK Maxx —Cheltenham
- Full-time
- Employee assistance programme
- Employee discount
10d
EE Retail Advisor
EE —Redditch
- £13.66 an hour
- Weekend availability
- Annual leave
- Employee discount
19h
Customer Sales Advisor
Halfords —Leamington Spa
- £11.28 - £13.14 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme

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Customer Success Advisor

Mears Group -
Evesham

Apply Now

Job details

Permanent
Up to £30,000 a year

Benefits

Annual leave
Employee discount
Paid volunteer time

Qualifications

Complaint handling
Communication skills

Full job description

Annual salary: up to £30,000.00

REQ0038138

Contract Type:

Permanent

Business Area:

Customer Success

Location:

Evesham

Annual salary: up to £30,000.00

Customer Success Advisor

Location: Evesham

Contract: Full Time Permanent

Salary up to £30,000 per annum

42.5 hours per week (8-5 Monday- Friday)

Mears Group is mobilising a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment. We are now recruiting experienced Customer Success Advisors across South Worcestershire, North Gloucestershire, and surrounding areas to support the mobilisation and ongoing delivery of the contract.

About the Role:

We are looking for a Customer Success Advisor to join our team, working within a social housing environment on a stable and long‑term contract. The role is focused on delivering an excellent customer experience by working closely with our local operational teams, who understand the importance of collaboration and supporting the communities we serve.

As a Customer Success Advisor, you will be a positive and professional representative of Mears, acting as a key point of contact for customers throughout the works lifecycle. You will work closely with the contract operational team on a day‑to‑day basis, providing front‑facing support, guidance, and advice, as well as proactive and clear communication at every stage.

Putting the customer at the heart of everything we do, you will help ensure that service delivery meets the needs of the business, our clients, and our customers, contributing to positive outcomes and high levels of customer satisfaction.

Day to Day duties:

Be the first point of contact for complaints across all channels of communication

Resolve queries, diagnose situations, and process requests with care and accuracy
Use our bespoke system to log and manage customer interactions
Provide admin support for Customer & Communications tasks
Meet service level agreements and performance targets
Build strong relationships across the business
Create satisfaction by exceeding expectations

Role Criteria

Experience in Complaint handling
A natural communicator with great interpersonal skills
Calm under pressure, with a sharp eye for detail
Adaptable, empathetic, and customer-focused
Confident using new systems and multitasking effectively
Passionate about making a difference in diverse communities
Good communication skills written and verbal
Basic knowledge of housing maintenance and call centre environments desirable but not essential

Benefits we can offer you

25 days annual leave plus bank holidays
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
Family friendly policies

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply or to discuss your application further; contact:

Joe Monger ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Apply Now

Refine Your Search

customer success advisor jobs in broadway, wor

Customer Success Advisor

Customer Success Techical Advisor

Customer Success Sales Advisor

Holiday Home Sales Advisor - Hoburne Cotswold

Tesco Travel Money Advisor

Sales Advisor

Solution Presales Engineer (Process Safety)

Sales Estimator

Service Desk Advisor - Weekends

Claims Specialist

Customer Services Advisor

Volkswagen Service Advisor

Sales Advisor

Sales Advisor

Industry Process Expert

Senior People Business Partner (Commercial Fleet Services)

Senior Finance Business Partner – M&A and Strategy

Loss Prevention Advisor

EE Retail Advisor

Customer Sales Advisor

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