Care coordinator Work, Jobs in Broadway (with Salaries)

Customer Service & After Care Co-ordinator
Athena Worksuface Fabrications Ltd —Worcester
- From £26,437 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
Quick apply
7d
Care Coordinator
Helping Hands —Cirencester
- £29,400 a year
- IT
- Care plans
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Care Coordinator (Trainee)
Mega Nursing and Care —Gloucester
- £14 an hour
- Weekend availability
- Accounting
- In-person
- Care plans
- Paid training
- Referral programme
Quick apply
5d
Activities Coordinator (Care Home in Leamington Spa)
Gainsborough Hall Care Home —Leamington Spa
- £12.71 an hour
- Weekend availability
- IT
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Activities Co-ordinator
Eversleigh Nursing Home —Leamington Spa
- £15 an hour
- Full-time
- Nursing home
- In-person
- Life insurance
Quick apply
Lifestyle and Wellbeing Coordinator
Sanctuary Care —Worcester
- £13.27 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Activities Coordinator
Aria Care —Chipping Campden
- £12.71 an hour
- Nursing home
Activities Coordinator
Hamberley Care Homes —Birmingham
- £28,113.89 a year
- Full-time
- Hotel
- Organisational skills
- Leadership
- Free parking
- Annual leave
Care Navigator (Care Coordinator - ARRS) - Fixed Term Maternity Cover
Avonside Health Centre —Warwick
- £13 an hour
- Part-time
- Administrative experience
- Communication skills
- Office experience
- Free parking
- Health & wellbeing programme
Quick apply
Senior Lifestyle & Wellness Coordinator
Bupa —Stratford-upon-Avon
- £13.20 - £14.20 an hour
- Weekend availability
- Care plans
- Employee discount
- Gym membership
Quick apply
3h
Lifestyle & Wellness Co-ordinator
Bupa —Cirencester
- £13.10 - £14.10 an hour
- Part-time
- Employee discount
- Gym membership
Quick apply
Activities Co-ordinator
HC-One - Haywood Lodge —Studley
- £13.45 - £13.95 an hour
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
Activities Coordinator - Care Home
Barchester Healthcare —Banbury
- Up to £15.27 an hour
- Weekend availability
- Organisational skills
- IT
- Employee discount
- Referral programme
Quick apply
11h
Care Co-ordinator
Caremark - Home Care in Bromsgrove and Redditch —Redditch
- £19,000 - £22,000 a year
- Full-time
Lifestyle & Wellness Co-ordinator - Bank
Bupa —Cirencester
- £12.60 - £13.60 an hour
- Part-time
- Employee discount
- Gym membership
Quick apply
Activities Coordinator
Inspire Neurocare —Worcester
- £11,934 - £29,000 a year
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
Activities Co-ordinator
The Orders of St Johns Care Trust —Banbury
- £14.18 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
Quick apply
7d
Activities Co-Ordinator
Aria Care —Chipping Norton
- £13.33 an hour
- Weekend availability
12d
Activities Coordinator
Peverel Court Care —Witney
- Full-time
- Organisational skills
- Communication skills
- Referral programme
Quick apply
Activity Coordinator
Bupa —Witney
- £12.90 an hour
- Part-time
- IT
- Employee discount
- Gym membership
Quick apply
7d

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Customer Service & After Care Co-ordinator

Athena Worksuface Fabrications Ltd -
Worcester

Quick apply

Job details

Full-time
From £26,437 a year
7 days ago

Benefits

Annual leave

Qualifications

Customer service
English
Microsoft Office
Administrative experience
Organisational skills
Phone etiquette
Communication skills

Full job description

Why Join Athena Worksurfaces?

At Athena Worksurfaces, we are specialists in the design, manufacture, and supply of premium-quality work surfaces. Built on craftsmanship, innovation, and exceptional customer service, we're proud to deliver outstanding products and experiences to customers across the UK.

As our business continues to grow, we're looking for a Customer Service & After Care Co-ordinator to join our dedicated team. This is an exciting opportunity for someone who enjoys solving problems, building customer relationships, and making a real difference to the customer journey.

The Role

As our Customer Service & After Care Co-ordinator, you'll be the key link between our customers and the business, ensuring every enquiry, order, and post-installation issue is handled professionally and efficiently.

From managing customer orders to coordinating remedial works and restoring customer confidence when things don't go to plan, you'll play a vital role in delivering an outstanding customer experience from start to finish.

Working closely with our Sales, Production, Logistics, Installation, and Operations teams, you'll ensure every customer receives the high standard of service Athena Worksurfaces is known for.

Key Responsibilities

Customer Service

Be the first point of contact for customer enquiries via phone and email.
Manage customer orders and provide updates throughout the process.
Resolve delivery, installation, and order-related queries promptly.
Liaise with Production, Logistics, Sales, and Installation teams to ensure seamless service.
Maintain accurate customer records and documentation.
Support the wider customer service team with general administration.

After Care & Customer Recovery

Take ownership of all post-installation enquiries and remedial cases from start to finish.
Coordinate remedial visits, ensuring engineers and installers have the correct information, materials, and tools before attending site.
Keep customers informed throughout the resolution process, setting clear expectations and providing regular updates.
Manage complaints professionally, restoring customer confidence and ensuring complete satisfaction before closing any case.
Track every issue from initial contact through to successful resolution, minimising repeat visits and unnecessary delays.
Record root causes for every remedial issue, helping identify trends and opportunities for continuous improvement.
Monitor remedial costs and highlight avoidable failures to support improvements across the business.

What We're Looking For

We're looking for someone who genuinely enjoys helping customers and thrives in a fast-paced environment where organisation, communication, and attention to detail are essential.

You'll ideally have:

Previous experience in a customer service, aftercare, service coordination, or administrative role.
Excellent communication and relationship-building skills.
Strong organisational skills with the ability to manage multiple priorities.
A proactive approach to problem-solving.
High attention to detail and excellent record-keeping skills.
Confidence using Microsoft Office and business management systems.
The ability to remain calm and professional when managing customer concerns.
Experience within manufacturing, construction, kitchens, interiors, or a trade-related environment would be advantageous but is not essential.

At Athena, we believe exceptional customer service doesn't end at installation, it continues until every customer is completely satisfied.

In return, we offer:

A supportive and friendly team environment.
Opportunities for training and professional development.
The chance to make a real impact within a growing and respected business.
A varied role where no two days are the same.
Competitive salary and benefits package.
Private Health Care
Increased Annual Leave after length of service

Ready to Join Us?

If you're passionate about delivering exceptional customer experiences, enjoy coordinating solutions, and take pride in seeing a job through to a successful conclusion, we'd love to hear from you.

Apply today and become part of the Athena Worksurfaces team.

Job Type: Full-time

Pay: From £26,437.00 per year

Work Location: In person

Quick apply

Refine Your Search

care coordinator jobs in broadway

Customer Service & After Care Co-ordinator

Care Coordinator

Care Coordinator (Trainee)

Activities Coordinator (Care Home in Leamington Spa)

Activities Co-ordinator

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Care Navigator (Care Coordinator - ARRS) - Fixed Term Maternity Cover

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Activities Co-ordinator

Activities Coordinator - Care Home

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Lifestyle & Wellness Co-ordinator - Bank

Activities Coordinator

Activities Co-ordinator

Activities Co-Ordinator

Activities Coordinator

Activity Coordinator

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