Solutions engineer Work, Jobs in Brockenhurst, Ham (with Salaries)

IT Support Engineer
Better —Bournemouth
- £30,000 - £35,000 a year
- Full-time
- SharePoint
- Employee assistance programme
- Employee discount
Quick apply
13d
Systems Safety Engineer
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Travel
- Free parking
- Employee assistance programme
Field Manager
Lanes Group —Lymington
- £34,000 - £38,000 a year
- Weekend availability
- Customer service
- Team management
- Leadership
Quick apply
3rd Line ServiceDesk Analyst
Vissensa Limited —Lyndhurst
- £38,000 - £45,000 a year
- Full-time
- Analysis skills
- Travel
- Mentoring
- Free parking
- Work from home
Quick apply
7d
Process Engineer
Superior Seals Ltd —Wimborne
- Full-time
- Engineering
- Analysis skills
- Continuous improvement
- Free parking
- Profit sharing
Quick apply
Low-Code AI Implementation Engineer
Zipcare Ltd —Portsmouth
- £26,400 a year
- Part-time
- Hybrid work
- In-person
- AI
- Annual leave
Quick apply
10d
I.T Support Engineer
Windracers —Fareham
- Full-time
- Analysis skills
- Travel
- Organisational skills
Quick apply
System Integration & Test Engineer
Leidos —Whiteley
- £47,600 - £61,000 a year
- Full-time
- Agile
- Communication skills
- Annual leave
- Work from home
Lead Systems Engineer
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Travel
- Free parking
- Employee assistance programme
Marketing Assistant
Cinergi Ltd. —Romsey
- £28,000 - £30,000 a year
- Full-time
- Social media management
- In-person
- Time management
- Free parking
- Annual leave
Quick apply
22h
Engineering Manager
Benifex —Southampton
- £80,000 - £120,000 a year
- Hybrid work
- AI
- Communication skills
- Employee assistance programme
Wireless Operations - Field Engineer
Expro —Ringwood
CMM Inspector
Senior Flexonics LPE —Lymington
- Full-time
- Microsoft Word
- Quality control
- Free parking
- Profit sharing
Quick apply
Test Manager
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Travel
- Free parking
- Employee assistance programme
Android Platform Engineer
Roke —Romsey
- Full-time
Associate Product Manager
Subsea Craft —Portsmouth
- £30,000 - £35,000 a year
- Full-time
- Computer Science
- Engineering
- Product management
- Annual leave
Quick apply
6d
Test Engineer
Leidos —Whiteley
- £47,600 - £61,000 a year
- Full-time
- Annual leave
- Work from home
Divisional Chief Engineer
Leidos —Whiteley
- £98,800 - £131,700 a year
- Full-time
- Leadership
- Annual leave
- Work from home
Systems Engineer
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Travel
- Scripting
- Free parking
- Employee assistance programme
12d
QA Engineer
Indra Group UK & Ireland —Bournemouth
- Full-time
- Hybrid work
- Windows
- SDLC
- Free parking
- Employee discount
Quick apply

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IT Support Engineer

Better -
Bournemouth

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
13 days ago

Benefits

On-site gym
Employee assistance programme
Employee discount

Qualifications

Technical troubleshooting
IT management
User account provisioning
Encryption
Process improvement
Microsoft Exchange
User account management
Onboarding coordination
VoIP
IT permissions management
SharePoint
HubSpot
Remote diagnostics
Help desk

Full job description

Job Title: IT Support Engineer

Location: Bournemouth

Salary: £30-35,000

About Us

Better is a leading provider of telecommunications solutions, dedicated to delivering exceptional service to our customers. We pride ourselves on our innovative approach and commitment to customer satisfaction. Our Bournemouth office is a vibrant and supportive environment where every team member plays a crucial role in our success.

Role Overview

This role is responsible for owning and running Better’s internal IT, ensuring every team member has secure, reliable access to the tools and systems they need. You’ll take control of our Microsoft 365 environment, CRM platform, and telephony systems, as well as oversee all day-to-day IT support. You’ll also lead on new starter onboarding, IT inductions, desk moves, and process improvements, keeping our growing team productive and secure.

Requirements

Key Responsibilities:

Provide responsive IT support to all employees, resolving hardware, software, and access issues.

Administer and optimise Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) and maintain the company’s CRM and telephony systems.
Set up new starters with laptops, phones, headsets, accounts, and permissions; deliver IT inductions and support smooth desk moves.
Maintain a clear inventory of hardware and software; track allocation and life cycle of equipment.
Ensure IT security standards are met, including MFA, password policy, device encryption, and access control.
Keep documentation up to date (system maps, IT processes, troubleshooting guides).
Identify and implement improvements to internal IT processes, employee experience, and system reliability.
Support future growth by advising on tools, licences, and IT infrastructure requirements.
Provide remote support to the Rentals department, assisting with the installation and setup of phone systems for rental customers, troubleshooting any issues remotely and ensuring installations are completed smoothly and efficiently.

What we're looking for:

- Experience troubleshooting hardware, software, and user access issues in an IT support environment.
- Strong Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive, security & compliance centre).
- Solid understanding of VoIP systems and telephony management.
- Experience with CRM platforms (HubSpot preferred, but any major CRM is useful).
- Strong troubleshooting and problem-solving skills; able to work independently and prioritise well.
- Proactive, organised, and detail-driven with a solutions-focused mindset.
- Clear and approachable communication style, able to support technical and non-technical users alike.
- Eligible to work in the United Kingdom.

Benefits

- Annual salary: £30-35,000 per year
- Opportunity to work in a dynamic and supportive team environment.
- 25 days holiday plus bank holidays, increasing by 1 day for every year of service, plus your birthday off and Christmas shutdown
- Early finish Fridays
- Modern office with an onsite café and gym and Central Bournemouth location, just 2 minutes from the beach.
- Access to a confidential third-party Employee Assistance Programme (EAP), including an online GP service and counselling sessions whenever you need them.
- Monthly staff awards with quarterly dinner and drinks at top local restaurants.
- Ongoing training and development opportunities.
- Enjoy events such as summer parties, Christmas celebrations and charity fundraisers.
- Access to discount at popular retailers

Quick apply

Refine Your Search

solutions engineer jobs in brockenhurst, ham

IT Support Engineer

Systems Safety Engineer

Field Manager

3rd Line ServiceDesk Analyst

Process Engineer

Low-Code AI Implementation Engineer

I.T Support Engineer

System Integration & Test Engineer

Lead Systems Engineer

Marketing Assistant

Engineering Manager

Wireless Operations - Field Engineer

CMM Inspector

Test Manager

Android Platform Engineer

Associate Product Manager

Test Engineer

Divisional Chief Engineer

Systems Engineer

QA Engineer

I want to receive the latest job alerts for solutions engineer in brockenhurst, ham

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