Work from home Work, Jobs in Bromley, Eng (with Salaries)

Customer Care Administrator
Bromcom Computers Plc —Bromley
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Remote Part-time Online Data Analyst - English (UK)
TELUS Digital —London
- Part-time
- Remote
- English
Quick apply
Customer Support Associate (Weekends)
Odin —London
- Part-time
- Remote
- AI
- Annual leave
- Sick pay
6d
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
3d
AI Trainer - Freelance Data Annotator
Toloka Annotators —London
- Up to £22 an hour
- Part-time
- Remote
- English
- Bachelor's degree
- AI
Quick apply
14d
South East Asia Luxury Travel Consultant
Best At Travel —London
- £35,000 a year
- Remote
- Sales
Freelance Annotator (English) - AI Trainer
Toloka Annotators —London
- Up to £22 an hour
- Part-time
- Remote
- English
- Bachelor's degree
- AI
Quick apply
13d
Marketing Assistant
AWAL —London
- Remote
- Organisational skills
Quick apply
1d
QA Tester - Brookhaven
Voldex Games —London
- Full-time
- Remote
- Google Suite
- English
- Organisational skills
- Profit sharing
- Annual leave
Caribbean Luxury Travel Consultant
Best At Travel —London
- £35,000 a year
- Remote
- Sales
Member Support Advisor (12 month FTC)
PRS for Music —London
- Full-time
- Remote
- Microsoft Office
- Employee discount
2h
Activity Leader
ABC Education —London
- £586.08 a week
- Remote
- English
- Annual leave
Marketing Assistant - AWAL
Sony Music Entertainment UK —London
- Remote
- Organisational skills
17h
Voice Actor
Realeyes —London
- £1,000 a week
- Remote
Quick apply
11d
Europe Luxury Travel Consultant
Best At Travel —London
- £35,000 a year
- Remote
- Sales
Tech Support (Remote Position)
WizzHosting —London
- Remote
Virtual Concierge
Soho House & Co. —London
- Remote
- Hospitality
- Salesforce
- Hotel
- Employee discount
Quick apply
Personal Shopping Assistant
Selfridges —London
- Remote
- Sales
- Organisational skills
- Communication skills
Quick apply
7h
Personal Assistant
Blockchain Solutions U.K. Ltd. —Wimbledon
- £1,000 - £1,800 a month
- Remote
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Work from home
Quick apply
Social Media Annotation - Freelance AI Trainer Project
Meridial —London
- £16 - £28 an hour
- Remote
- Engineering
- No degree
- AI
6d

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work from home jobs near bromley, eng

Customer Care Administrator

Bromcom Computers Plc
Bromley

Quick apply

Job details

Full-time

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
ISO 9001
Microsoft Office
Administrative experience
ITIL
Organisational skills
Communication skills

Full job description

The role of Customer Care Administrator role is responsible for ensuring customers receive the highest level of service when contacting Bromcom. This includes working with the wider organisation on quality measures, keeping internal systems up to date, responding to customer needs and directing them to ensure they’re getting the most out of Bromcom’s software and services.

Key responsibilities:

Be a primary source of contact for our customers
Ensure customers contacting the Customer Care mailbox are handled within relevant SLAs
Maintain accurate and up-to-date records in our CRM system (Dynamics 365)
Take ownership of, respond to and resolve customer escalation and complaints.

Other responsibilities

Work with the Customer Care Manager and wider organisation to ensure that relevant procedures are followed in line with our ISO9001 accreditation.
Contribute to ongoing continual improvement work across Bromcom as required.
Identify opportunities for process improvement and recommend solutions.
Assist in regular reporting in relation to customer feedback, including CSAT, NPS and other forms of response.
Other activities which may change in line with business need.

Required Skills and Qualifications:

Experience working in a customer service environment
Strong organisational and administrative skills
Excellent communication and interpersonal skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to work independently and as part of a team
A customer-focused mindset and a passion for providing excellent service

Additional Skills (Preferred):

Working knowledge of customer relationship management systems e.g. Dynamics 365
Familiarity with Bromcom products and services
An understanding of ISO9001, ITIL and other quality or service frameworks
Bromcom is an Equal Opportunities employer

Quick apply

Refine Your Search

work from home jobs in bromley, eng

Customer Care Administrator

Remote Part-time Online Data Analyst - English (UK)

Customer Support Associate (Weekends)

Telephone Fundraiser - Full Time Contract (Remote)

AI Trainer - Freelance Data Annotator

South East Asia Luxury Travel Consultant

Freelance Annotator (English) - AI Trainer

Marketing Assistant

QA Tester - Brookhaven

Caribbean Luxury Travel Consultant

Member Support Advisor (12 month FTC)

Activity Leader

Marketing Assistant - AWAL

Voice Actor

Europe Luxury Travel Consultant

Tech Support (Remote Position)

Virtual Concierge

Personal Shopping Assistant

Personal Assistant

Social Media Annotation - Freelance AI Trainer Project

I want to receive the latest job alerts for work from home in bromley, eng

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