Claims supervisor Work, Jobs in Bromley, Gtl (with Salaries)

Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Full-time
- CRM software
- Management
- Customer service
Quick apply
2d
Solar PV Project Manager – Commercial
Flare Electrical & Solar Contractors Ltd —Sevenoaks
- £35,000 - £65,000 a year
- Full-time
- Project management
- First Aid Certification
- In-person
- Free parking
- Annual leave
Quick apply
Fibre Build Supervisor
M Group —Brentwood
- Travel
- Computer networking
- Organisational skills
- Annual leave
- Employee assistance programme
Human Resource Business Partner - Generalist
Demo160: Core Template TEMC —London
- £76,000 - £115,000 a year
- Full-time
- English
- Microsoft Office
- Bachelor's degree
- Annual leave
Customer Care Manager
One Retail Group —London
- Hybrid work
- Customer service
- Continuous improvement
- AI
Invoice Analyst
Bombardier —Westerham
- Word processing
- Bachelor's degree
- Mentoring
14d
Field Operative
M Group —London
- £35,000 - £38,000 a year
- Overtime
- Employee assistance programme
- Employee discount
Maintenance Supervisor
Yunex Traffic —London
- Overtime
- Management
- Maintenance
- Team management
6d
Supervisor
Brewers Decorator Centres —Surbiton
- Customer service
- Supervising experience
- Communication skills
- Employee assistance programme
2d
Solicitor
Hillary Cooper Law Limited —Bromley
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Bachelor's degree
- Organisational skills
Quick apply
10d
CCTV Drainage Survey Engineer
Express Solutions Group —London
- £15 - £18 an hour
- Full-time
- CAD
- Communication skills
Quick apply
2d
Accounts Payable Supervisor
Fender —East Grinstead
- Microsoft Excel
- ERP systems
- Accounting
- Annual leave
Supervisor
The Sun & 13 Cantons, Soho —London
- £12.86 - £13.25 an hour
- Full-time
- Bar
- Hotel
- Restaurant
- Employee discount
Quick apply
3d
Regional Estates Manager (Thames Valley)
Anthem Schools Trust —London
- £38,363 - £45,091 a year
- Temporary
- Management
- School
7d
F&B Supervisor (F/M/X)
TRIBE —London
- Full-time
- Hotel
- Restaurant
- Life insurance
Quick apply
Regional Estates Manager (East Midlands)
Anthem Schools Trust —London
- £36,363 - £45,091 a year
- Temporary
- Management
- School
7d
Floor Manager - Bambini, Shoreditch
House of Louie —London
- Full-time
- Restaurant
- Life insurance
Quick apply
2d
Supervisor
The Plough Inn, Ealing —London
- £12.86 - £13.25 an hour
- Full-time
- Hotel
- Communication skills
- Employee discount
Quick apply
10d
Supervisor
The Kingswood Arms, Banstead —Banstead
- £12.86 - £13.25 an hour
- Full-time
- Hotel
- Restaurant
- Communication skills
- Employee discount
Quick apply
8d
BIM Lead
Designer Group —London
- Full-time
- AutoCAD
- Supervising experience
- Mechanical knowledge
Quick apply

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Customer Success Supervisor

Wholegood -
London

Quick apply

Job details

Full-time
£27,000 - £35,000 a year
2 days ago

Qualifications

CRM software
Management
Customer service
Logistics
Analysis skills
Supervising experience
Organisational skills
HubSpot
Account management
Leadership
Communication skills

Full job description

Overview

We are seeking a dynamic and experienced Customer Success Supervisor to lead and support our Customer Success team. The successful candidate will play a key role in ensuring exceptional customer satisfaction, overseeing daily customer service operations, and driving continuous improvement across customer support processes.

This role requires a proactive and organised individual with strong leadership, communication, and analytical skills. The Customer Success Supervisor will work closely with Sales, Purchasing, Operations, and Logistics teams to ensure a seamless customer experience while supporting business growth and operational excellence.

Responsibilities

Lead, motivate, and supervise the Customer Success team to deliver outstanding service standards.
Assist in the training, development, and performance management of new and existing team members.
Manage customer enquiries, escalations, complaints, and supplier queries, ensuring timely and effective resolution.
Monitor customer satisfaction levels and implement initiatives to enhance customer retention and service quality.
Analyse customer feedback, sales trends, and operational data to identify opportunities for improvement.
Prepare sales, credit, and performance reports by collecting and analysing relevant information.
Coordinate with Sales, Purchasing, Operations, Logistics, and other departments to ensure the smooth delivery of products and services.
Build and maintain strong customer relationships in partnership with the Commercial Director and Sales team.
Manage customer orders accurately through internal systems, ensuring all orders are processed and allocated efficiently.
Process and monitor credit claims, credit notes, sample deliveries, and collections, escalating issues where necessary.
Ensure all customer and supplier complaints are logged and managed appropriately.
Monitor team performance and key performance indicators (KPIs), providing regular feedback and coaching to support professional development.
Attend management meetings on behalf of the Customer Success Manager when required.
Support sales growth through upselling opportunities and proactive customer engagement.
Maintain accurate records and documentation, including proof of deliveries and audit-related information.
Foster a collaborative team environment that promotes accountability, innovation, and continuous learning.

Experience

Proven supervisory experience within a Customer Service, Customer Success, Account Management, or Client Support environment.
Strong leadership and people management skills with the ability to motivate and develop high-performing teams.
Excellent communication skills, both written and verbal.
Strong analytical and numerical skills with the ability to interpret data and provide actionable insights.
Experience managing customer relationships across multiple communication channels, including telephone, email, and CRM systems.
Experience using CRM and order management systems such as HubSpot, Cin7, or similar platforms is highly desirable.
Strong organisational skills with the ability to prioritise workloads and manage multiple tasks in a fast-paced environment.
Ability to work collaboratively across departments and build effective working relationships.
A proactive approach with a positive, can-do attitude and a strong commitment to delivering exceptional customer service.
Previous experience within the fresh produce, food wholesale, FMCG, or distribution sectors would be advantageous.

If you're looking for your next challenge and want to join a supportive, ambitious, and customer-focused team, we'd love to hear from you.

Apply now – we can't wait to meet you!

Pay: £27,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

claims supervisor jobs in bromley, gtl

Customer Success Supervisor

Solar PV Project Manager – Commercial

Fibre Build Supervisor

Human Resource Business Partner - Generalist

Customer Care Manager

Invoice Analyst

Field Operative

Maintenance Supervisor

Supervisor

Solicitor

CCTV Drainage Survey Engineer

Accounts Payable Supervisor

Supervisor

Regional Estates Manager (Thames Valley)

F&B Supervisor (F/M/X)

Regional Estates Manager (East Midlands)

Floor Manager - Bambini, Shoreditch

Supervisor

Supervisor

BIM Lead

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