Senior service delivery manager Work, Jobs in Bromsgrove, Wor (with Salaries)

ER Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Shop Manager
Farmfoods —Redditch
- £39,889.20 - £48,343.08 a year
- Weekend availability
- Management
- Leadership
- Annual leave
- Employee discount
Quick apply
Senior Operations Manager – Logistics
Halfords —Redditch
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
5d
Operations Planning & Delivery Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Communication skills
Quick apply
Service Delivery Manager
Shoosmiths —Birmingham
- Hybrid work
- Analysis skills
- IT
- Leadership
Senior Delivery Manager
National Highways —Birmingham
- £47,410 - £54,210 a year
- Full-time
- Agile
- Communication skills
12d
Customer Delivery Manager
National Gas —Warwick
- £70,000 a year
- Full-time
- Hybrid work
- Agile
- Leadership
- Communication skills
- Free parking
6d
Senior Fleet Manager
West Midlands Combined Authority —Birmingham
- £56,127 - £62,906 a year
- Part-time
- Project management
- Contracts
- AI
- Annual leave
- Employee discount
2d
Senior Contract Manager
Serco Plc —Oldbury
- £75,000 - £85,000 a year
- Full-time
- Hybrid work
- Contracts
- IT
- Employee assistance programme
5d
General Manager- Birmingham City FC
Levy —Birmingham
- Up to £70,000 a year
- Weekend availability
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
13d
Lifestyle Manager
Extra Care —Birmingham
- £42,806 a year
- Full-time
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Senior Project Manager
Equans —Worcester
- Full-time
- Engineering
- Master's degree
- Project management
- Annual leave
- Employee assistance programme
Senior Commercial Manager
M Group —Warwick
- Hybrid work
- Civil engineering
- Contracts
- Negotiation
- Employee discount
Senior Strategic Procurement Manager
NP Aerospace Limited —Coventry
- From £70,000 a year
- Full-time
- ERP systems
- Agile
- AI
- Annual leave
- Flexible schedule
Senior Strategic Procurement Manager
NP Aerospace —Coventry
- From £70,000 a year
- Full-time
- ERP systems
- Agile
- AI
- Annual leave
- Flexible schedule
Regional Operations Manager
JCO Healthcare —Wolverhampton
- £73,500 - £84,500 a year
- Full-time
- Management
- In-person
- Communication skills
Quick apply
12d
Senior Enterprise Risk Manager
NFU Mutual —Stratford-upon-Avon
- £75,000 - £85,000 a year
- Full-time
- IT
- Financial services
- Banking
- Annual leave
- Employee discount
13d
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Travel
- Contracts
Quick apply
Asset Delivery Manager
Black Country Housing Group —Tividale
- £57,719 a year
- Full-time
- Hybrid work
- Agile
- Annual leave
- Employee assistance programme
Quick apply
7d
Technical – Senior Manager
Homes England —Birmingham
- £59,631 - £69,548 a year
- Full-time
- Hybrid work
- Presentation skills
- SharePoint
- Leadership
- Annual leave
- Employee assistance programme
13d

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senior service delivery manager jobs near bromsgrove, wor

ER Manager

Helping Hands -
Alcester

Quick apply

Job details

Fixed term contract
Up to £65,000 a year

Benefits

Annual leave
Employee assistance programme

Qualifications

Change management
Analysis skills
Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about using your financial skills to support a purpose‑driven organisation and want a role where your work genuinely helps families receive exceptional care, there’s a place for you here.

As part of our growing People function, we’re looking for a highly capable Employee Relations (ER) Manager to lead a market‑leading ER service that protects our culture, strengthens capability and supports the business through effective, commercially minded ER expertise. You’ll bring strong technical knowledge, confidence in high‑risk case management and the ability to influence senior leaders, while shaping the future of ER within a fast‑paced, people‑first organisation.

We’re open to hiring someone on either a 6-month fixed-term contract or a permanent basis.

Salary : Up to £65,000 DOE

What You’ll do

Lead the ER strategy and deliver a high‑quality, business‑partnering service.
Manage complex and high‑risk ER cases, providing expert advice to senior leaders.
Build, lead and develop a high‑performing ER team.
Strengthen ER capability across line managers and leaders.
Maintain robust ER policies, processes and systems, using data to drive improvements.
Ensure ongoing compliance with employment legislation and manage organisational responses to change.
Develop strong internal and external relationships, including ACAS, legal advisers and unions.
Oversee ER KPIs, reporting and continuous improvement.
Manage ER budgets, legal spend and settlement agreements.

What You’ll Bring

Essential

Experienced, commercially minded ER leader from a fast‑paced, high‑volume, multi‑site environment.
Strong technical ER expertise including change, TUPE, tribunals, ACAS conciliation, settlement agreements and union engagement.
Proven ability to influence, challenge and coach senior leaders.
Skilled people leader with experience building high‑performing teams.
Strong analytical, problem‑solving and decision‑making capability.
Excellent communication and relationship‑building skills.
Highly organised, proactive and delivery‑focused.
Strong commercial acumen with a customer‑first approach.
Tech‑savvy, data‑driven and comfortable working with HR systems.
High levels of integrity, resilience and sound judgement.

Desirable

Change management experience.
Exposure to HR systems that support ER case tracking.
Experience working in regulated environments.
Multi‑sector experience.

Why Helping Hands

Be part of a growing national organisation with real purpose.
Genuine opportunities for career progression
25 days’ annual leave (rising to 26 after two years).
Blue Light Card discounts.
Employee assistance programme.
A workplace that celebrates diversity and champions inclusion — everyone is welcome.

At Helping Hands, we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

Quick apply

Refine Your Search

senior service delivery manager jobs in bromsgrove, wor

ER Manager

Shop Manager

Senior Operations Manager – Logistics

Operations Planning & Delivery Manager

Service Delivery Manager

Senior Delivery Manager

Customer Delivery Manager

Senior Fleet Manager

Senior Contract Manager

General Manager- Birmingham City FC

Lifestyle Manager

Senior Project Manager

Senior Commercial Manager

Senior Strategic Procurement Manager

Senior Strategic Procurement Manager

Regional Operations Manager

Senior Enterprise Risk Manager

National Contract Manager

Asset Delivery Manager

Technical – Senior Manager

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