Market associate Work, Jobs in Brookwood, Sry (with Salaries)

Customer Care Associate
LRG —Camberley
- Remote
- Microsoft Office
- Communication skills
Quick apply
Team Member
NEXT —Uxbridge
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
Retail Team Leader
Superdry —Woking
- Full-time
- Cash handling
- Employee discount
- Flexible schedule
5d
Inorganic Chemistry Analyst
South East Water —Farnborough
- £12,119.39 - £28,028.20 a year
- Part-time
- Annual leave
Sales Associate | Heathrow (Part Time 16 hrs)
REISS —London Heathrow Airport
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Executive Engagement & Sales Associate
1440Sports —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Writing skills
Quick apply
Anthropologie Sales Associate - Richmond, UK
Anthropologie —Richmond upon Thames
- Part-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Sales Associate
Dr. Frigz Ltd —Staines-upon-Thames
- £15.00 - £22.41 an hour
- Part-time
- Hybrid work
- Customer service
- Travel
- Negotiation
- Annual leave
Quick apply
Business Support Associate
TEK Systems —Bracknell
- Full-time
- Oracle
- Salesforce
- Data entry
14d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Guildford
- £3,800 a month
- Full-time
- Sales
Quick apply
Associate Monitoring Analyst
QinetiQ —Farnborough
- £44,550 - £49,500 a year
- Full-time
- IT
- Employee discount
Sales Associate - Westfield White City
Gant —London
- Part-time
- Sales
- Customer service
- Communication skills
Sales Associate - Matchday
Castore —Twickenham
- Communication skills
Quick apply
6d
Internal Operations Auditor Associate (Lettings & Legislation)
LRG —Camberley
- Remote
- Administrative experience
- Communication skills
Quick apply
Order Management Analyst - French Speaker
SC Johnson Ltd. —Frimley
- Full-time
- Microsoft Word
- English
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Digital Sales Representative
ADP —Staines-upon-Thames
- Business development
- Communication skills
14d
Accounts Assistant
Bigmore Associates Limited —Walton-on-Thames
- Up to £25,625 a year
- Full-time
- Hybrid work
- In-person
- Time management
- Work from home
- Employee assistance programme
Quick apply
8d
Associate – Corporate
Stevens & Bolton —Guildford
- Hybrid work
- Business development
- In-person
Sales Associate (Part-Time), Gatwick South
REISS —Gatwick Airport
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Brand Innovation Manager
SC Johnson Lifestyle Brands —Frimley
- Full-time
- Analysis skills
- Project management
- Bachelor's degree

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Customer Care Associate

LRG -
Camberley

Quick apply

Job details

Benefits

Company pension

Qualifications

Microsoft Office
Communication skills

Full job description

Job Title: Customer Care Associate

Location: Remote (with quarterly travel for team meetings)

Brand: LRG

About Us:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities

As a Customer Care Associate, you’ll play a key role in managing and resolving customer complaints, supporting branch teams, and maintaining the Group’s reputation for excellent service. Working closely with the Customer Care Manager, you’ll handle complex complaints, provide expert guidance, and ensure service standards are met consistently across the business.

Key Responsibilities:

Provide administrative and technical support to the Customer Care Manager and Director of Customer Support and Engagement
Manage the Customer Care email inbox to allocate emails using the colour coding system
Review complaints and where appropriate referring cases directly to a Regional Director for prompt response to prevent escalation
Accurate recording of complaints received across the Group, issue acknowledgements, and ensure all LRG’s Service Level Agreements are met
Promptly answer the Customer Care phone line in a professional and helpful manner
Manage the outstanding complaints and chase internally to ensure LRG’s Service Level Agreements are met
Hold video meetings with senior staff to offer guidance on Stage One complaints and escalate appropriately for Stage Two cases
Assist the Customer Care Associates to support them in responding to Stage Two and Three complaints
Investigate and collate data for Stage Two and Stage Three complaints
Communicate directly with complainants to work towards swift and fair resolutions
Draft high-quality written responses for Stage Two and Stage Three complaints
Assist with managing communications with The Property Ombudsman (TPO) and oversee the administration of TPO complaints
Support the monitoring and management of social media reviews and messages.
Assist in the administration and management of Reputation.com to maintain the Group’s online presence.
Maintain a thorough working knowledge of LRG’s systems, procedures, and business variations.
Keep up to date with industry legislation and regulatory changes.

What are we looking for:

Extensive knowledge of the lettings industry, supported by significant hands-on experience.
Exceptional attention to detail and clear, professional communication skills.
Propertymark Level 3 qualification (or currently working towards it/willing to complete).
Strong reporting skills, with the ability to extract and present data effectively in Excel.
Excellent administrative and letter-writing abilities.
Confident problem-solver, capable of managing legal and procedural queries from branch staff.
Collaborative team player with a proactive approach.
Proficient in Microsoft Office applications.

What we can offer you:

Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment

Benefits:

Competitive Salary Package
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

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Refine Your Search

market associate jobs in brookwood, sry

Customer Care Associate

Team Member

Retail Team Leader

Inorganic Chemistry Analyst

Sales Associate | Heathrow (Part Time 16 hrs)

Executive Engagement & Sales Associate

Anthropologie Sales Associate - Richmond, UK

Sales Associate

Business Support Associate

JUNIOR SALES ADVISOR

Associate Monitoring Analyst

Sales Associate - Westfield White City

Sales Associate - Matchday

Internal Operations Auditor Associate (Lettings & Legislation)

Order Management Analyst - French Speaker

Digital Sales Representative

Accounts Assistant

Associate – Corporate

Sales Associate (Part-Time), Gatwick South

Brand Innovation Manager

I want to receive the latest job alerts for market associate in brookwood, sry

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