Priory Hospital Chelmsford is looking to recruit a Senior Therapy Services Administrator to join the team. This is a full time 37.5 hours role.
Chelmsford is one of the UK’s leading treatment centres and is rated by former patients for its excellence, dedication and commitment, as well as producing outstanding treatment outcomes.
You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
- Answering phone calls and dealing with any queries that may arise whilst also signposting the caller in the right direction to respective departments
- Redirecting and handling mail
- Ensuring the Reception area is maintained to a clean, tidy and professional standard
You can find additional information in the attached job description.
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.
The ideal candidate will have previous experience in a similar administrative role, with strong knowledge of administration tasks and the ability to manage a fast-paced workload effectively. They will possess excellent Microsoft Office skills, strong time management and organisational abilities, and be comfortable working under pressure. The candidate will also demonstrate excellent customer service skills, with experience handling phone calls professionally, managing customer queries, and confidently signposting or redirecting enquiries where appropriate.
For more information about the role, you can email
[email protected]
We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
- Free on-site parking
- Birthday Holiday - your birthday as an extra days annual leave
- Enhanced maternity pay
- Contributory pension scheme
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
- Access to development opportunities
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
- Leadership & management development
- Long service award
- Refer a friend bonuses
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.
Priory is the UK’s leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions – including depression, anxiety, eating disorders and children’s mental health – and provide residential and supported living care for autistic adults, people with a learning disability, Prader–Willi Syndrome, brain injuries and older people.
We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here.
For agency enquiries and applications, please view our legal statement here.
All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.
