Retail team leader Work, Jobs in Broxburn, Wln (with Salaries)

Team Leader - Retail Team
Lothian Buses —Edinburgh
- £36,000 a year
- Full-time
- Sales
- Customer service
- Team management
- Annual leave
- Employee discount
Quick apply
8d
Team Leader
Home Bargains —Stirling
- £32,032 a year
- Supervising experience
- Store discount
- Annual leave
Quick apply
Team Leader
Mountain Warehouse —Edinburgh
- £13.32 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Team Leader
The Perfume Shop —Stirling
- £14.49 an hour
- Sales
- IT
- Leadership
- Employee discount
Customer Team Leader
Co-op —Edinburgh
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
6d
Retail Team Leader
EG On The Move Ltd —Edinburgh
- £13.40 an hour
- Part-time
- Employee discount
Quick apply
Online Team Leader
Morrisons —Edinburgh
- Annual leave
- Employee discount
Quick apply
Customer Service Team Leader
William Hill —Stirling
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
Team Leader - Greens To Go
Glenshire Group —Dunfermline
- £13 - £14 an hour
- Part-time
- Supervising experience
- Bakery
- Employee discount
- Referral programme
Quick apply
Team Leader
ASDA —Grangemouth
- £13.10 - £14.10 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
12d
Shift Lead
B&Q —Coatbridge
- £27,709.50 a year
- Full-time
- Annual leave
- Employee assistance programme
13d
Main - Team Leader (Marks & Spencer)
WHSmith Travel —Edinburgh
- Weekend availability
- Sales
- Merchandising
- Supervising experience
Quick apply
Team Leader
Glenshire Group —Larbert
- £13 - £14 an hour
- Part-time
- Supervising experience
- Leadership
- Employee discount
- Referral programme
Quick apply
Retail Team Leader
RT Wishaw Ltd —Wishaw
- £13.25 an hour
- Part-time
- Management
- Supervising experience
- Team management
Quick apply
5d
Stores Team Manager
Fife Council —Fife
- £47,604.34 - £57,196.54 a year
- Full-time
- Remote
- Travel
- Communication skills
- Employee discount
4d
Service Team Leader
Morrisons —Kirkcaldy
- Annual leave
- Employee discount
Quick apply
8d
Team Manager
Matalan —Glenrothes
- From £27,034 a year
- Full-time
- Sales
- Merchandising
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
12d
Shift Lead - Food - Gyle
Marks & Spencer —Edinburgh
- £14.47 an hour
- Full-time
- Employee discount
TooFaced Cosmetics Counter Lead Boots St James Edinburgh
Estee Lauder —Edinburgh
- Communication skills
Supermarket Assistant, Team Leader Nights
Waitrose & Partners —Midlothian
- £14.58 an hour
- Weekend availability
- Leadership
14h

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Team Leader - Retail Team

Lothian Buses -
Edinburgh

Quick apply

Job details

Full-time
£36,000 a year
8 days ago

Benefits

Annual leave
Company pension
Free or subsidised travel
Employee discount

Qualifications

Sales
Customer service
Team management
Bus driving
Leadership
Communication skills
Banking

Full job description

Team Leader – Retail

Location: Edinburgh
Contract: Permanent | Full-Time

Lothian is the main bus operator serving Edinburgh and the surrounding areas of Midlothian, West Lothian and East Lothian. With a fleet of more than 700 buses across 92 routes, and employing more than 2,700 people, Lothian provides reliable and sustainable travel for millions of customers each year. Complementing the city’s bus network is Edinburgh Trams, which operates a frequent tram service between Newhaven and Edinburgh Airport, connecting key destinations across the city.

With over 2.3 million customers choosing to travel on its services every week, Lothian is proud to be at the forefront of innovation and technology, continually investing in the customer experience for the benefit of the local environment, the wider Scottish and UK economy and its customers.

Our high street offering plays an important role in our future business strategy by driving sales, building awareness and showcasing all our brands whilst embracing change and shifting focus to meet the evolving expectations and needs of customers.

As a Team Leader, you will lead and manage colleagues and be an ambassador for the Lothian brand and all its products and services by delivering a first-class end to end customer experience whilst maintaining the highest levels of customer satisfaction. You will maximise each interaction with customers by combining excellent sales service and product knowledge with onward travel information on a range of products including the Lothian tourism portfolio and wider city connections.

Key Responsibilities

Lead, motivate and manage a team of Travel Advisors.
Manage rotas, annual leave and day-to-day staffing requirements.
Oversee operational performance across assigned locations.
Ensure customers receive excellent service and accurate travel advice.
Handle customer enquiries and complaints professionally.
Manage cash handling, banking and stock control processes.
Maintain knowledge of Lothian products, services and network updates.
Build strong relationships with colleagues at Lothian and at Edinburgh Trams, as integration progresses.

About You

Essential

Experience leading or managing a team.
Excellent customer service and communication skills.
Strong organisational and problem-solving abilities.
High attention to detail, especially when handling cash.
A proactive, professional and team-oriented approach.

Desirable

Experience within the transport, travel or bus industry.
Knowledge of relevant systems and technology.

What We Offer

Company pension
Free travel on Lothian services and Edinburgh Trams
Ridacard for a family member or friend at a 90% discount
Free health plan
Employee discounts across hundreds of retailers
Career development opportunities

If you're passionate about customer service and have the leadership skills to inspire a successful team, we'd love to hear from you.

Closing Date 17/07/2026.

Quick apply

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