Implementation consultant Work, Jobs in Brundall, Nfk (with Salaries)

Customer Implementation Consultant
Epos Now —Norwich
- £26,436 a year
- Full-time
- Google Suite
- Windows
Graphics Assistant
Purcell —Norwich
- £27,540 - £30,000 a year
- Full-time
- Hybrid work
- Annual leave
- Work from home
3h
Graphics Assistant
Purcell Architecture —Norwich
- £27,540 - £30,000 a year
- Full-time
- Hybrid work
- Annual leave
- Work from home
Quick apply
1d
Practice Consultant – Social Worker 10964
Norfolk County Council —Norwich
- £34,000 - £48,227 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
1d
Deputy Project Lead - Healthcare Sector
Mace —Norwich
- Full-time
- Hybrid work
- Contracts
Client Development Manager
NielsenIQ —Norwich
- £33,000 - £40,000 a year
- Full-time
- Sales
- English
- SQL
- Employee assistance programme
- Flexible schedule
Quick apply
Nurse Consultant
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £79,504 - £91,609 a year
- Full-time
- Leadership
- Annual leave
- Employee discount
7d
Clinical Team Leader
Norfolk & Suffolk Foundation Trust —Norwich
- £49,387 - £56,515 a year
- Full-time
- IT
- Leadership
- Communication skills
1d
Nurse Consultant
Norfolk & Suffolk Foundation Trust —Norwich
- £79,504 - £91,609 a year
- Full-time
- Master's degree
- Leadership
- Annual leave
- Employee discount
7d
Product Development Manager (Natural Veg)
Nomad Foods —Lowestoft
- Full-time
- English
11d
Clinical Psychologist
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £57,528 - £64,750 a year
- Part-time
- Care plans
20h

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implementation consultant jobs near brundall, nfk

Customer Implementation Consultant

Epos Now -
Norwich

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Job details

Full-time
£26,436 a year

Qualifications

Google Suite
iOS
Windows

Full job description

After a period of sustained international growth, we are looking to strengthen our service department to support a growing customer base. Driving an inclusive company culture, we work closely with employees on their own personal development plans, aligning personal and business goals for shared success.

About the role:

A positive and confident communicator, with an excellent telephone manner, you will be the first interaction for many prospective customers looking for a tech-led solution to their challenges. As a member of the customer support team, you will play a key role in handling customer support calls to onboard new customers and resolve any queries timely and efficiently.

Responsibilities:

Deliver training for new customers as part of their onboarding process
Take inbound customer support calls, answer webchats and tickets
Provide excellent customer service by phone, email, webchat and online user support
Where appropriate, escalate and accurately record customer data
Conduct remote trouble-shooting and training sessions with clients
Develop and maintain an in-depth knowledge on all products and services

Requirements:

The best candidate for this role would be;

Driven and proactive - Can work independently and is determined to succeed (essential)
Organised - Manage diary, phone and update systems with great attention to detail (essential)
Resilient - Can bounce back from challenging customers, remaining calm and professional while dealing with volume calls (essential)
Personable - Able to keep calm and show empathy for customers (essential)

Tech-literate and knowledgeable - Have a basic understanding of Android, iOS and Windows Operating Systems, a basic knowledge or experience in using Google Suite, and an awareness of customer CRM systems and data input (preferred, not essential)

Apply Now

Refine Your Search

implementation consultant jobs in brundall, nfk

Customer Implementation Consultant

Graphics Assistant

Graphics Assistant

Practice Consultant – Social Worker 10964

Deputy Project Lead - Healthcare Sector

Client Development Manager

Nurse Consultant

Clinical Team Leader

Nurse Consultant

Product Development Manager (Natural Veg)

Clinical Psychologist

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