Medical secretary Work, Jobs in Bucksburn, Abe (with Salaries)

Part time Receptionist/Client Administrator
International Medical Management —Aberdeen
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Life insurance
- Sick pay
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6d

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Part time Receptionist/Client Administrator
International Medical Management —Aberdeen
Answer and direct incoming calls as appropriate. Send electronic questionnaires to patients ahead of an appointment and pursue any unreturned questionnaires in…
Quick apply
6d

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Part time Receptionist/Client Administrator

International Medical Management
Aberdeen

Quick apply

Job details

Part-time
6 days ago

Benefits

Free flu jabs
Company pension
Life insurance
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
Analysis skills
Organisational skills
Front desk
Communication skills

Full job description

Job Summary

We are seeking a friendly and organised Part-time Receptionist/Client Administrator to join our team and work along side our current part time Receptionist. This part time role (salary pro rata) offers an excellent opportunity to develop your administrative and customer service skills within a professional environment. The successful candidate will be the first point of contact for clients and visitors, providing a warm welcome while efficiently managing administrative tasks. Flexibility and a proactive attitude are essential to ensure smooth daily operations and positive client experiences. Duties and responsibilities include but are not limited to:

Reception

Ensure all patients are signed in with appropriate identification checks completed
Issue medical paperwork and ensure full completion
Ensure efficient and accurate registration of patients on medical database system
Ensure patients are seen in a timely manner
Issue self-sponsor invoices and take payment
Maintain and replenish stationary at reception and clinical rooms
Provide administrative support for appointments to Administration Team

Administration Team Support

Deal with general enquires, explain procedures and make appointments
Answer and direct incoming calls as appropriate
Manage all medical appointments, consultations and documentation within medical database system
Ensure efficient and accurate registration of patients on to medical database system
Ensure certificates are completed from appointments and issued efficiently and timely
Send electronic questionnaires to patients ahead of an appointment and pursue any unreturned questionnaires in a systematic manner
Participate in the triage process for remote based appointments
Scan medical records on to the medical database system and ensure they are saved correctly
Format typed reports from the clinical staff and issued in line with administrative procedure and patient consent
Ensure all outcomes are delivered within agreed KPIs/SLAs
Make bookings at approved network clinics on behalf of clients when required
Monitor and follow up on outstanding bookings/paperwork
Obtain purchase orders from clients
Active case management for outstanding GP/Specialist Reports
Carry out administrative audits as directed by the Operations Manager or Admin Supervisor
Working alongside appropriate parties
Ensure the smooth running of the office environment
Ensuring adherence to company administration, HSEQ, HIS and SEQOHS procedures
Working closely and communicating effectively with other staff to ensure clients receive a high level of service at all times and within agreed timescales
Undertake any additional duties associated with the role as required

Qualifications

Proven experience in an administrative or customer service role is desirable
Strong organisational skills with the ability to prioritise tasks effectively
Excellent communication skills, both written, verbal and listening
Proficiency in office software such as MS Office (Word, Excel, Outlook)
Ability to remain professional and calm under pressure
A friendly demeanour with strong interpersonal skills
Previous experience in a reception or administrative position will be advantageous

This role offers an engaging environment where your organisational abilities and customer service talents will be valued. We welcome applicants who are eager to contribute positively to our team while developing their professional skills.

Benefits:

Company pension
Free flu jabs
Life insurance
Sick pay

Work Location: In person

Quick apply

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Part time Receptionist/Client Administrator

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