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Shop Lead - Constantine Bay Stores - Padstow

Constantine Bay Stores Ltd
Padstow

Quick apply

Job details

Permanent | Full-time
£28,500 - £30,000 a year
5 days ago

Benefits

Company pension
Employee discount
Transport links

Qualifications

Closing procedures
Customer service
Mentoring junior staff
Retail team management
Supervising experience
Store management
Opening procedures
Customer interaction
Retail experience
Retail management
Marketing

Full job description

Start your mornings with fresh sea air, spend your breaks with a quick paddle in the ocean, and finish the day helping customers find that perfect bottle of wine or local treat. Sound good?

We’re on the lookout for a hands-on, enthusiastic Shop Lead to join our close-knit team at Constantine Bay Stores – a much-loved convenience store tucked just a short stroll from one of North Cornwall’s most stunning beaches.

Why This Role?

Lead a small team in a vibrant, community-focused store
Work in a genuinely beautiful setting – we’re not exaggerating!
Help visitors and locals discover the best of Cornwall, from delicious deli items to standout wines and unique gifts
No two days are the same, especially during the summer season

You’ll Love This If You:

Enjoy being on your feet and getting stuck in
Take pride in great customer service and a tidy, well-stocked shop
Have some retail or supervisory experience under your belt
Like the idea of being a friendly face and go-to person in a local business
Don’t mind being the calm in the occasional holiday-season storm

What You’ll Be Doing

Helping run the day-to-day shop operations
Leading by example on the shop floor
Supporting the owners and keeping things running smoothly when they’re not around
Supervising junior team members and ensuring great service
Assisting with deliveries, stock, and merchandising
Bringing energy, reliability and a sense of humour to every shift

Full Job Description

Position Title: Shop Lead
Location: Constantine Bay Stores Ltd, near Padstow, Cornwall
Job Type: Full-time, Permanent
Salary: FROM £28,500 per annum (depending on experience) (Increasing after probation period)
Benefits:

Company pension
Employee discount
Opportunities for performance-based pay increases

About Us
Constantine Bay Stores Ltd is a well-loved and busy independent convenience store serving both the local community and seasonal visitors. Stocking a wide range of daily provisions, quality wines, and unique gifts, we pride ourselves on exceptional customer service and a personal, community-led approach.

About the Role
We are seeking a hands-on Shop Lead to support the day-to-day operations of the store and to play a key part in supporting the owners in the running of the business. This role involves both leadership and active participation in all areas of retail operation, including customer service, stock handling, and supporting the team.

This is not an office-based management position, it is ideal for someone who enjoys being on the shop floor, working alongside a small and friendly team, and taking real pride in the store’s presentation and customer experience.

Key Responsibilities

Oversee and support day-to-day shop operations
Lead by example on the shop floor to ensure excellent customer service
Support with opening and closing procedures
Supervise junior staff and provide informal coaching and guidance
Assist with stock control, deliveries, and merchandising
Maintain high standards of health & safety and cleanliness
Act as a key point of contact when the owners are off-site
Foster a positive and collaborative working relationship with the owners and wider team

What We’re Looking For

Experience in a retail environment (supervisory or team leader level preferred)
Strong customer focus and excellent interpersonal skills
Willingness to be hands-on and involved in all aspects of the day-to-day operation
Reliable, proactive, and able to lead a small team by example
Good problem-solving skills and attention to detail
A positive and flexible approach – particularly important during busy seasonal periods
Familiarity with stock management and till systems is an advantage

Location Consideration
Please note our store is located in Constantine Bay, near Padstow, and transport links are limited. This role may suit candidates living locally or those with access to their own transport.

To Apply
If you’re enthusiastic about retail and enjoy working in a friendly, busy, customer-focused environment, we’d love to hear from you.

Job Types: Full-time, Permanent

Pay: £28,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount

Work Location: In person

Quick apply

Refine Your Search

delivery manager jobs in bugle, con

Shop Lead - Constantine Bay Stores - Padstow

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Junior Service Delivery Manager

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Kitchen & Bathroom Showroom Manager

Customer Service Assistant Manager

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Assistant Manager

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Assistant Branch Manager

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