Delivery director Work, Jobs in Burnham On Crouch, Ess (with Salaries)

Client Services Director
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- Management
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- Travel
- Work from home
- Employee stock ownership plan
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- Full-time
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Client Services Director

Focus Agency Group Limited
Colchester

Quick apply

Job details

Permanent | Full-time
£55,000 - £60,000 a year
14 days ago

Benefits

Casual dress
Company pension
Work from home
Company events
Private medical insurance
Employee stock ownership plan
Life insurance
Referral programme

Qualifications

Management
Client engagement
Stakeholder liaison
Business development
Relationship management
Account management
Leadership
Team motivation leadership

Full job description

Job Title: Client Services Director

Location: Essex, Feering CO5 9SE

Salary: £55,000 - £60,000 (DOE)

Shifts: 9:00am – 5:30pm, Monday to Friday (three days in office)
(Occasional early starts, late finishes, and client travel may be required)

About the Role:
As Client Services Director, you’ll lead and develop our Client Services team (consisting of Account Managers and Account Executives) to deliver exceptional service and build strong, long-lasting client relationships. You’ll work closely with senior stakeholders to ensure high-quality work is delivered on brief and on budget, while also helping to identify and grow new business opportunities. This role plays a key part in driving team performance, nurturing talent, and ensuring our clients receive a consistently outstanding experience.

Benefits:

Generous Holidays starting from 33 days per annum
Birthday leave (post-probation)
Tax Free EOT Bonus
Group Life Assurance
Social events organised by our Social Committee
Optional private medical insurance after 1 year
Long service awards every 5 years
Employee of the Quarter programme
Free tea, coffee, snacks, kitchen facilities, and breakout spaces
Beer Fridge Fridays
Referral programme
Pirkx benefits from day one
Auto-enrolment pension (3% employer contribution after 3 months)

Key Responsibilities:

Lead, inspire, and develop the Client Services team to deliver outstanding customer service
Build and maintain strong senior-level client relationships and key accounts
Oversee delivery of high-quality work that meets client briefs, budgets, and timelines
Drive best practice across client servicing and continuously improve processes
Identify and support new business opportunities and account growth
Own financial targets and motivate the team to achieve performance goals

Requirements:

Proven experience in a senior client services or account leadership role within an agency environment
Strong track record of managing and developing high-performing teams
Experience managing key client relationships and multiple stakeholder groups
Commercially minded with the ability to spot and convert new business opportunities
Excellent communication, presentation, and relationship-building skills
Highly organised with the ability to thrive in a fast-paced, deadline-driven environment

Job Types: Full-time, Permanent

Pay: £55,000.00-£60,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee stock ownership plan
Life insurance
Work from home

Work Location: In person

Quick apply

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