Implementation consultant Work, Jobs in Burston, Nfk (with Salaries)

Customer Implementation Consultant
Epos Now —Norwich
- £26,436 a year
- Full-time
- CRM software
- Computer literacy
- Data entry
Ecology Consultant
Assystem —East Suffolk
- Communication skills
- Annual leave
- Referral programme
Senior Environmental Consents Consultant
ASSYSTEM —East Suffolk
- Full-time
- In-person
Quick apply
Client Development Manager
NielsenIQ —Norwich
- £33,000 - £40,000 a year
- Full-time
- English
- SQL
- Business development
- Employee assistance programme
- Flexible schedule
Quick apply
CWA Project Manager – Transverse
Mactech Energy Group —Sizewell
- £480.85 - £668.03 a day
- Civil engineering
- Management
- Continuous improvement
Software Helpdesk Support Analyst
enable.services —Ipswich
- From £24,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
Quick apply
Deputy Project Lead - Healthcare Sector
Mace —Norwich
- Full-time
- Hybrid work
- Continuous improvement
- Contracts
- Construction experience
Senior Technical Alignment Enginner
AnyIT —Needham Market
- £45,000 - £55,000 a year
- Full-time
- Computer Science
- Engineering
- Analysis skills
Quick apply
Radiographer – MRI (Bank)
Circle Health Group —Bury St. Edmunds
- Up to £30 an hour
- Part-time
- Patient monitoring
- Hospital
- Bachelor's degree
- Annual leave
13d
CWA Project Manager - Transverse
Mace —Leiston
- Full-time
- Hybrid work
- Civil engineering
- Management
- Continuous improvement
8d
Design Engineer (2 Year FTC)
Bouygues Construction —Ipswich
- Full-time
- Continuous improvement
- Construction experience
- Communication skills

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Ecology Consultant
Assystem —East Suffolk
Monitoring construction activities to ensure compliance with ecological legislation, licence conditions, and mitigation requirements.
Principal / Senior Associate Environmental Consultant
Mott MacDonald —Norwich
A postgraduate qualification in a relevant subject would be advantageous. Experience of applying natural capital approaches to infrastructure, water, transport,…

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Customer Implementation Consultant

Epos Now -
Norwich

Apply Now

Job details

Full-time
£26,436 a year

Qualifications

Live chat
CRM software
Technical troubleshooting
Customer service call handling
Operating systems
Inbound customer enquiry call handling
Client engagement
Computer literacy
Upselling
Ticket management
Data entry
Telesales
Customer interaction
Outbound calling
Help desk

Full job description

After a period of sustained international growth, we are looking to strengthen our service department to support a growing customer base. Driving an inclusive company culture, we work closely with employees on their own personal development plans, aligning personal and business goals for shared success.

About the role:

A positive and confident communicator, with an excellent telephone manner, you will be the first interaction for many prospective customers looking for a tech-led solution to their challenges. As a member of the customer support team, you will play a key role in handling customer support calls to onboard new customers and resolve any queries timely and efficiently.

Responsibilities:

Deliver training for new customers as part of their onboarding process
Take inbound customer support calls, answer webchats and tickets
Provide excellent customer service by phone, email, webchat and online user support
Where appropriate, escalate and accurately record customer data
Conduct remote trouble-shooting and training sessions with clients
Develop and maintain an in-depth knowledge on all products and services

Requirements:

The best candidate for this role would be;

Driven and proactive - Can work independently and is determined to succeed (essential)
Organised - Manage diary, phone and update systems with great attention to detail (essential)
Resilient - Can bounce back from challenging customers, remaining calm and professional while dealing with volume calls (essential)
Personable - Able to keep calm and show empathy for customers (essential)

Tech-literate and knowledgeable - Have a basic understanding of Android, iOS and Windows Operating Systems, a basic knowledge or experience in using Google Suite, and an awareness of customer CRM systems and data input (preferred, not essential)

Apply Now

Refine Your Search

implementation consultant jobs in burston, nfk

Customer Implementation Consultant

Ecology Consultant

Senior Environmental Consents Consultant

Client Development Manager

CWA Project Manager – Transverse

Software Helpdesk Support Analyst

Deputy Project Lead - Healthcare Sector

Senior Technical Alignment Enginner

Radiographer – MRI (Bank)

CWA Project Manager - Transverse

Design Engineer (2 Year FTC)

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