Help Shape Outstanding Learning Experiences
We are looking for an organised and proactive Planning & Resource Coordinator to support the successful delivery of our learning and development programmes. Working closely with the Education Planning & Resource Lead, you will play a vital role in coordinating and scheduling learning activities, ensuring every event is planned and delivered to the highest standard. Building strong relationships with colleagues and external partners, you will help create positive and impactful learner experiences through exceptional planning and stakeholder engagement. With a passion for continuous improvement, you will actively seek opportunities to enhance processes, develop your own skills and contribute to the growth and success of the wider team.
What will you be doing?
- Coordinate the scheduling of all FAL learning events (incl. qualifications, programmes and CPD) working with the relevant stakeholders.
- Coordinate all key operational milestones across our learning offer (incl. application timelines, launch dates, etc), working with the relevant stakeholders.
- Maintain and coordinate the calendar of central FAL learning events and operational milestones, ensuring accurate and real-time records of delivery activities over a 36-month view.
- Input into the proactive reporting of planning activity across the department and support any planning data and insight requests.
- Lead and support the booking of all venues for learning events across our offer.
- Manage relationships with venues (incl. raising POs, Contracts, Risk Assessments, and chasing Invoices)
- Coordinate the qualification venues' quality assurance processes.
- Coordinate group logistical bookings for learning events where required (incl. flights, coach travel, hotels)
- Support the change request management process.
- Identify and mitigate any planning risks/issues.
- Work in a flexible and agile manner to support wider FAE Operations.
- Provide project support for FAL strategic projects where required.
- Supporting the tracking of department budgets by ensuring financial processes are adhered to on time.
- Support the maintenance of the FAL Operating Manual to ensure minimum standards and clear, consistent processes.
- Support the maintenance of effective day-to-day relationships with colleagues across FA Learning and the wider FA Group
- Executes additional tasks as required to meet the FA's changing priorities.
- Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
- As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
What are we looking for?
Essential for the role:
- Strong written and verbal communication skills.
- Proven team-working experience.
- Experience working in a fast-paced, customer-focused environment and delivering excellent customer service.
- Experience in short-term and long-term planning and resource management.
- Ability to demonstrate working with and supporting numerous key internal and external stakeholders.
- Experience in working with administration processes and procedures.
- Experience in data management and reporting.
- Evidence of diary and scheduling management.
- Proficient skills in MS Office, including Excel.
Beneficial to have:
- Experience of a sporting organisation/association.
- Budget management experience.
What's in it for you?
We are committed to ensuring everyone can flourish in their roles. To achieve this, we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire, which is an exceptional setting to develop and inspire high-performing England teams and leaders.
As part of FA Learning's commitment to delivering exceptional standards in learning solutions, we are equally dedicated to the development of our own teams. Within the Learning division, we actively support the personal and professional growth of our staff.
This role offers exciting opportunities to pursue nationally recognised apprenticeship qualifications at Level 2 or 3, and beyond, should you wish to progress further in your learning journey.
We pride ourselves on offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:
- Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encourages you to connect and learn with your colleagues and look after your mental health and well-being.
- Free, nutritious lunches at Wembley Stadium and St. George's Park.
- Free private medical cover.
- A contributory pension scheme.
- An additional 'Thank You' day's leave, volunteering days, as well as 25 days of annual leave (based on a full-time, permanent contract)
- A hybrid working model which offers greater flexibility.
For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers
Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.
We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.
We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.
As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance
