Job Title: Clinical Regional Support Partner
Reports to: Head of Care and Compliance
Location: Multi-site Norfolk, Essex and Suffolk
Contract Type: Full-time, Permanent
Salary: Dependant on experience
Travel Requirement: Regular travel between homes (mileage reimbursed), potential of overnight stays
Job Purpose:
To provide expert clinical leadership and operational support across a portfolio of nursing homes. The Clinical Regional Support Partner will ensure the delivery of safe, effective, and person-centred care, supporting Home Managers and clinical teams to maintain compliance with regulatory standards and internal policies.
Key Responsibilities:
- Clinical Leadership:
- Provide hands-on clinical support and guidance to nursing teams.
- Lead by example in delivering high-quality, evidence-based care.
- Support with complex clinical assessments and decision-making.
- Support clinical teams during preparation for CQC and Local Authority inspection
- Quality & Compliance:
- Conduct audits and quality assurance visits across homes.
- Assist in the development and implementation of action plans following inspections or audits.
- Ensure compliance with CQC standards and other regulatory requirements.
- Staff Development:
- Mentor and coach clinical staff to enhance skills and confidence.
- Deliver training sessions and support induction of new nurses.
- Identify training needs and escalate to the Home Manager.
- Operational Support:
- Provide interim clinical leadership during periods of absence or transition.
- Support with recruitment and retention of nursing staff.
- Assist in the implementation of new policies, procedures, and systems.
- Resident-Centred Care:
- Promote a culture of dignity, respect, and compassion
- Ensure care plans are person-centred, up-to-date, and reflective of best practice.
- Engage with residents and families to ensure satisfaction and address concerns.
Person Specification:
- Essential:
- Registered Nurse (RGN/RMN/RNLD) with valid NMC pin.
- Minimum 3 years’ experience in a senior clinical role within elderly care.
- Strong knowledge of CQC regulations and clinical governance.
- Excellent communication, leadership, and interpersonal skills.
- Ability to travel regularly and work flexibly across multiple sites.
- Desirable:
- Experience in a peripatetic or multi-site role.
- Teaching or mentorship qualification.
- Experience with electronic care planning systems.
Benefits:
- Retail and food discounts - Blue Light Card
- Working for the best care provider in the UK. Winner of the Excellence in Small Residential Care Award - LaingBuission Awards 2024, Care Group of the Year Winner- National Care Awards 2023, 2022 & 2021. Care Employer of the Year- National Finalist at the Great British Care Award 2025.
- Top Care employer
- Comprehensive training and opportunities to gain or add to qualifications (L2, L3)
- Company pension scheme
- Contracted hours giving you security
- Free Uniform
- Free Wifi
- Free DBS (Ts and Cs apply)
- Free staff meal
- Employee Assistance Programme
- Employer Recognition Scheme
- Annual Stow Awards Ceremony
Stow Healthcare Group Office is the head office for the business based on the Stowlangtoft Hall site.
The office comprises Group Operations, Compliance, Finance, Admissions Management and Human Resources.
Dayshift
